Customer Reviews for Canamro

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Canamro

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jeff M.
Rating:

Customer did not leave a comment.

WILLIAM B.
Rating:

The person receiving the vehicle take some time to look the vehicle over before you leave location.I knew things were in order didn't know if something he saw was different than mine.

MARVIN F.
Rating:

Customer did not leave a comment.

Ferdinand F.
Rating:

Customer did not leave a comment.

ALISHA F.
Rating:

Customer did not leave a comment.

Ricky K.
Rating:

Customer did not leave a comment.

SHARON R.
Rating:

All was well

Brianna P.
Rating:

Clean the trucks better, as well as have the requested material.

Joel P.
Rating:

Customer did not leave a comment.

STEPHANIE C.
Rating:

Very friendly and prompt attention.

Sherita T.
Rating:

Customer did not leave a comment.

Jeff B.
Rating:

Customer did not leave a comment.

jermika R.
Rating:

Customer did not leave a comment.

Robert R R.
Rating:

Customer did not leave a comment.

CHARLES R.
Rating:

Customer did not leave a comment.

ROBERT H.
Rating:

Customer did not leave a comment.

Tyrhondalyn A.
Rating:

Customer did not leave a comment.

FREDRICK S.
Rating:

Improvement was needed.. look like he is improving his attitude.. hopefully it stays improved

BRIAN E.
Rating:

The personnel here are very polite and helpful.

Candace C.
Rating:

Customer did not leave a comment.

Stephen S.
Rating:

Customer did not leave a comment.

PAUL J.
Rating:

Keep the employee that handle my business

Melissa M.
Rating:

The worker showed up late and did not explain how the return proceeded worked with a car tow. Although the location is ok for non busy hours!

Annyaneatha M.
Rating:

Customer did not leave a comment.

Donald R.
Rating:

Customer did not leave a comment.

Ashley D.
Rating:

The lady that serviced me failed to answer questions I had about the contract before charging my card. She was very rude.

Brandy A.
Rating:

Customer did not leave a comment.

Heather O.
Rating:

Customer did not leave a comment.

Simon S.
Rating:

Provide paper receipt for drop off. Receiving clerk had no way to print receipt for return of trailer. If customer did not have e-mail, etc., then would not have documentation for return of rental.

Kiara L.
Rating:

Customer did not leave a comment.

marlice C.
Rating:

I was overcharged! I paid for a 15ft truck and received a 10 ft with no refund

Judith F.
Rating:

Customer did not leave a comment.

GENE M.
Rating:

keep up the great work

Bilal O.
Rating:

Customer did not leave a comment.

Alexis R.
Rating:

The cashier was really rude.

Michael C.
Rating:

This is the third time I've used the Canamro location and I am very pleased with their friendly, honest service! I had a bad experience with a location in Denham Springs and had to use Uhaul customer service to solve the problem. I will never use that Denham Springs location again!

JENNIFER P.
Rating:

Customer did not leave a comment.

Frederick H.
Rating:

Have the right truck. And have them to explain everything to you. They need to have people going to the right return address. They will have people going over there miles. I'm very upset!!!

Collin D.
Rating:

Customer did not leave a comment.

Brandon S.
Rating:

There was no problem with the location of pickup or with the truck. The problem is I rented a 26' truck and when I showed up to pick it up, the truck was not there. The rental was extended an additional day to the previous customer. This put my moving crew hours behind schedule.

Marc Nicholas M.
Rating:

Customer did not leave a comment.

DOLORES P.
Rating:

Customer did not leave a comment.

Timothy M.
Rating:

Customer did not leave a comment.

Randy D.
Rating:

Make sure you have the equipment that is reserved and if not make it right.

MARVIN L.
Rating:

Make sure when customer request a dolly that it is actually in the truck.I had to borrow one from a family member.

SHARON S.
Rating:

The attendee was very professional.

RENEE R.
Rating:

Customer did not leave a comment.

Ryan D.
Rating:

Fast and friendly. Dealt with different people on pickup and dropoff and all were polite and efficient.

Mary G.
Rating:

Customer did not leave a comment.

Barbara T.
Rating:

Customer did not leave a comment.

PAUL M.
Rating:

Great job!

George W.
Rating:

During the time when our state is asking those in business who face the public to wear a mask the worker chose to ignore the request.

Kenneth K.
Rating:

Customer did not leave a comment.

Niesha S.
Rating:

One of his workers (FEMALE) was really rude and disrespectful!!! A drink fell over and she automatically assumed I sat it there.! We almost fought !!! He didn't say a word to her about her “poor customer service” !!

warner C.
Rating:

Customer did not leave a comment.

edmond E.
Rating:

Customer did not leave a comment.

Pamela M.
Rating:

Customer did not leave a comment.

Carolyn W.
Rating:

Customer did not leave a comment.

Michael L.
Rating:

Customer did not leave a comment.

daniel W.
Rating:

Customer did not leave a comment.

Tiara V.
Rating:

Customer did not leave a comment.

Dederick B.
Rating:

Customer did not leave a comment.

Darrow J.
Rating:

You can give us our money back because your rental truck was very nasty. the wheels were making noises, I will never use your company again. The gas was to high

Eric K.
Rating:

Customer did not leave a comment.

Delisa W.
Rating:

They beat you out money

dale Z.
Rating:

Better computer equipment would be a plus. The clerk was very nice and helpful.

Micheal D.
Rating:

Closer to town.

Jessie W.
Rating:

Customer did not leave a comment.

Blaine M.
Rating:

Customer did not leave a comment.

Jason F.
Rating:

Customer did not leave a comment.

Latrice W.
Rating:

Customer did not leave a comment.

Karen W.
Rating:

Customer did not leave a comment.

Seth P.
Rating:

I got charged for going over the alloted miles by 8 miles. Yet the vehicle pickup was not at the location I wanted to pickup which would have avoided going over the alloted miles.

Holly B.
Rating:

Customer did not leave a comment.

Michael M.
Rating:

Great experience. Polite and quick service. In and out with trailer in less than 20 minutes (I'm guessing) with no reservation. 5x8 trailer in great condition with good tires. What more can you ask for? Returned trailer next day. In and out in just a few minutes. Thanks!

betty M.
Rating:

Hire a person with a little people skills. PLEASE! The guy was rude. And they cheat customers.

Robert R.
Rating:

This was the worst experience I have ever had with U-haul. I was redirected to two different locations from the original one I had scheduled. When I got to the SECOND changed address at the time that they said in the email, they said my trailer was in Michigan. Then send us 30 miles away to get a different one. The email BOTH times said that the trailer was "reserved and guaranteed" for me. To send emails like this and have a trailer neither reserved, nor guaranteed, is unacceptable business. They gave us a 50 dollar credit, which does not come close to even out after having to drive 30 miles away to get another trailer. We lost 2 hours of moving time, in which I had to pay 2 EXTRA hours of money to the moving help I had hired to help me get things out of the trailer at my destination. We also were trying to beat the bad weather, which we did not because of the two hour delay, and had to unload all of my belonging in the rain. U-Haul should be ashamed of their services, their notification emails telling people spending their hard earned money that they have trailers reserved and guaranteed, when they don't. I will never use U-Haul again, and will make sure anyone planning on it that I know hears this story and goes with a company that treats their customers with respect and doesn't lie to them.

Larry W.
Rating:

First drop off location was closed. Wasted half a day driving all over Texas to rerun. Not at all happy!

Elizabeth H.
Rating:

Customer did not leave a comment.

Robert R.
Rating:

Customer did not leave a comment.

Timothy P.
Rating:

The trailer I got was clean, lights all worked, but the tires could of been replaced considering they dont put spares on the trailers, had 3 bold tires on the trailer which I took on a 1200 mile trip. I would of felt safer with better looking tires. The last thing on a trip that long i want is having to wait on a service truck if a tire would of blew out.

Ken H.
Rating:

Customer did not leave a comment.

James H.
Rating:

Canamaro location was where I ended up dropping off and the guy there was very pleasant and nice. HOWEVER, I feel I must tell you about the experience at the location I was assigned to before the Canamaro location. Mohs (I don't remember it's whole name). The guy there was very dismissive and was QUICK to tell me he was not going to take the trailer. He stated his lot was full, in which I saw there was enough room for the 5x8 that I had. Well after telling him this is where the U-Haul rep. said for me to drop off, he again told me he wasn't going to take it and I needed to go a couple of miles down the road to the Canamaro location. Well I called customer service back and told them what the guy said and had them to verify the next location could take the trailer. And they were able to. When I get to the Canamaro location and tell the guy who helped me what happened at the other location he shared with me how he has complained about the Mohs location always doing that. So, that was probably the frustrated part of renting the trailer which, but felt you guys needed to know

Vera D.
Rating:

Provide the customer with general things they need to know for basic use and operation of the vehicle.

HOWARD B.
Rating:

Customer did not leave a comment.

Trevor M.
Rating:

Overall I had a great rental experience with very professional staff handling the whole thing. Very polite, knowledgeable and responsive staff and crew. I would recommend anyone to come here and use the rental service they provide.

Kerri H.
Rating:

I reserved 2 appliance dollies and 2 furniture dollies. When I arrived, they told me they didn't have them. I wasn't able to move some of furniture because I didn't have them.

Sandra D.
Rating:

Customer did not leave a comment.

Roger P.
Rating:

Place was busy so I had to wait but it is also a gas station so I could top off the tank. It is also right next to the storage unit and has a big lot to move around in. Super easy.

Kevin B.
Rating:

Customer did not leave a comment.

Bennetta G.
Rating:

Customer did not leave a comment.

Allen B.
Rating:

Customer did not leave a comment.

tony L.
Rating:

The Uhaul employee at this locaton was very lazy and horrible in customer services. He refused to help custmers in any means and any way. I asked him to go over the safety issues with us, so we could be safe on the street and we could prevent problems for Uhaul later. He kept avoiding my requests. He kept saying he did not know. . Then I asked him how would I hook up my car on the auto transport dolly. He contines to refuse to help. All he cares is that the money but customers. I could have sued him for the very bad sevice that he provided to me and my family and asked for half of me money back. However, I am a religion person and my religion prevent me to do so. He can get away this time but not with others if he continues to do so. I can not imagine that such a big Uhaul company can still have such a bad and imoral employee like him. I paid almost $1000 just to rent a one way 15' Uhaul truck but I could not ask any questions related to the truck and the safety issues and other matters related to the business. I will not be silence. I will make sure my families and my friends willl stay away from this location as much as possible. The bottom like is that he made me do everything and paid him. It seemed like I was the one who worked for Uhaul. Such a horrible customer services. In my 30 years living in the US, this is the first time, I have ever experienced this type of customer service. Very very bad and awful!

Karla B.
Rating:

Customer did not leave a comment.

Melinda P.
Rating:

Customer did not leave a comment.

William W.
Rating:

Customer did not leave a comment.

Randy G.
Rating:

I received a call to tell me my trailer was ready, actually received a call earlier than promised. The trailer was clean and in excellent operating condition. They helped me hook it up to my truck and explained everything I needed.

THOMAS S.
Rating:

Customer did not leave a comment.

CHARLES V.
Rating:

No AC in truck. It was very hot. Check engine light was on in truck worried if it would kill on side of road.

Gary H.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top