Give your dealers more money and stop being greedy. Make sure you have newer better cared for equipment. Make it easier for the ladies to drop and hook. All trailers should have jack stands at all locations always
DONALY L
Customer Reviews for C&R Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Norhing.
Scotty F0
James WThe individual at C&R Automotive was very professional and took care of our turn in of the U-Haul equipment quickly.
Allen TGot in and got out real quick
Jonathan MGreat experience. Thankful for the team who supported the rental.
BRIAN TOverall it was because the office was open and someone was able to help. However truck share has bugs that need worked out. This was the second time I used truck share and both times my location was never confirmed and had to have help to complete the pick up. The first time, my pick up time was 630am but never actually left the lot til 730 due to issues with verifying my info. Customer service was necessary in this case. This second time around, the same thing. It is a convenient service and in general I'm satisfied with my experience.
Olivia MVery warm day and A/c worked great. Able to get everything needed moved in a convenient and safe way!
Amy FReally good customer service.. I've rented a trailer from the moberly location because of it!! Really helpful
MURPHY CThe drop off was fast and easy it was a pleasure doing business with Uhaul all around.
Neal DWhen I went to pick up the 10' box truck, we pulled out for our 2 hour ride and as soon as we got onto the highway we were stopped by the Missouri highway patrol. after speaking with the patrolman we were informed that the front drivers hazard light was coming out due to a broken screw and after him showing us we noticed it was taped in place with clear tape as to not be noticed (which we didn't upon inspecting), and then after receiving a warning we resumed our trip and after only being in the road a total of 15 minutes we noticed we had NO A/C at all, and so we were forced to endure a 2 hour drive there, and a 2 hour drive back with the windows down and even that was very hot due to the 98 degree temperatures. We were also forced to clean 4 bags of trash out of the back box area when we got to our location before we could load from the last people who used this truck. Over all I feel that this whole rental experience was a huge loss and don't feel I should be charged at all for all of this inconvenience. Yet I still paid for the truck to be refueled and cleaned after I used it, and was returned 10 hours earlier than due on top of all this.
Robert LThe staff were friendly and helpful even though I showed up slightly after their closing time.
Nicholas WI requested a utility dolly and a regular dolly. I actually called several days in advance to ensure that both would be in the uhaul when i picked them up. And was told that the truck was available and bot dollies where also available. I was able to pick up the truck with no issues, but neither of the 2 dollies that I NEEDED were there. This was and is unacceptable!!!
ASHLEY RToo expensive! Had to pay total of $521 for one day. Moberly to Camdenton.
Rosemary WEasy return all went well thanks again
Steve GThe guys were very helpful and professonal. The location is easy to access and depart from..
Vicky MBrynden did a very good job.
James KTruck had debris left from prior rental, windows were not clean, USB charging port did not function, no help connecting the trailer was offered.
Tom AGood efficient drop off.
Jerry HVery friendly. Great place.
Raymond KVery nice and convenient thanks
jane gLocation is good.
Jerry HThe fault here was no fault to the location. It took us over an hour to get it picked up because the after hours online representative was unbearably slow and very hard to work with. We did not receive the appliance dolly I had asked for which made it indescribably difficult to move things such as my washer, deep freezer, etc out of my UPSTAIRS apartment. It took so much longer I actually didn't even get everything moved because of it. Ultimately I don't think I received a fair price given all of the hang ups.
Hailey BGreat assistance!
Alino GProfessional and courteous service.
Jimmy HC and R Transmissions employees are always friendly and helpful. Love them!
Edenia WUnderstanding my situation when I secured the truck. Commented that the 1st agent did not do the contract correct and should have discussed all the rules with me.
Marilyn RI can't think of anything that you could improve. The staff was helpful and got me into U-Haul right away, which is what I needed. It was a very good transaction.
ANNE RNot a thing every thing went great
RONNIE HCan’t thing of a thing!
TONI KThe U-Haul had a bed leak coming from the rear differential.
patrick rUhaul customer service wait times are very bad. Never got roadside assistance and gave up trying after after multiple attempts over 10 hr period. I'm reccomending people stay far away from uhaul.
patrick rPerfect no room for change
Steve GThe person helping was fantastic!! The shop was spotless and professional.
Michelle BI don't know unless they could deliver the trailer.
JIMMY HGive Allen a raise. That man goes above and beyond for his employer all to help the customer.
Carrine ASERVICE WAS GREAT!!!
JOHNNY TC & R were great. The truck and equipment was in very good condition. U-haul's computer system and phone system was terrible.
Lester KMake sure no dash lights are on in the vehicle
Michael FGreat service, great location. People are nice and helpful.
Kathryn KBart was excellent at getting me set up and was there when I went to pick up my rental!
John DMake sure both rentals are at the same location.
Brian SOnly one issue. When we reserved the truck pick up location that location did not have the truck we needed then automatically said pickup was at our drop off location. I was not notified of this until I received the email day of pickup so I had double mileage! That is a really bad clich!! Was not happy with that at all!
Tobi SAlready to planning to use them again.
MIKE WThis place is great!
Tiffany RPeople were courteous and equipment ready to go when I arrived to pick it up.
Michael PKeep doing what you are doing. Service was excellent and staff was very friendly.
Dawn GGood experience
Cliff HThe reason I wouldn't recommend it is because I had to drive further than normal and my dolly that I ordered and paid for wasn't there and I didn't get it on time
Kenneth GAllen at CR in Moberly was very friendly and helpful. I couldn't ask for such a nicer person he was great. Thank you Alan
Debra BI received great service and would have no problem recommending this location to anybody in need of a truck rental for moving. Thanks for a hassle-free good experience.
STEVEN WCabin had red mud caked inside it so need to do better job of cleaning
Frank T