Customer Reviews for C&A Motors
(U-Haul Neighborhood Dealer)

232 reviews

1786 N Bridge St   Chillicothe, OH 45601

(740) 775-4507

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(740) 775-4507

1786 N Bridge St
Chillicothe, OH 45601

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent customer service. What a difference from Sturgis, MI location.

Doreen N. 
Rating:
4.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
4.0

No issue with the location but I had an issue with the last minute change to another location from the original location that I booked.

Dave M. 
Rating:
4.0

Customer did not leave a comment.

Wendell M. 
Rating:
1.0

Very bad experience

Angel L. 
Rating:
3.0

Not the size truck or location we reserved weeks earlier

Michael B. 
Rating:
5.0

the mileage they have is wrong I wrote the mileage down as soon as I got in the truck and also at the end at the start they got it 15 miles more and at the end is 23 miles more 38 miles too many when they revisit the mileage they will see it

Cynthia T. 
Rating:
5.0

Great customer service!

John R. 
Rating:
5.0

Customer did not leave a comment.

Wendell M. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Everything was perfect

vickey R. 
Rating:
4.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Awesome customer service rep. Very helpful and kind.

Mark Z. 
Rating:
5.0

Customer did not leave a comment.

Patrick L. 
Rating:
4.0

Good help and quick check,out too

Marshall B. 
Rating:
5.0

Customer did not leave a comment.

Timothy N. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY N. 
Rating:
3.0

Customer service at drop off very poor

Leslie C. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

DEMETRIUS J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

It was a good experience. Quick, friendly and helpful.

TIMOTHY E. 
Rating:
5.0

Highly recommend! Helped attach trailer, checked lights, etc. Will rent from them again.

BRIDGET B. 
Rating:
5.0

Customer did not leave a comment.

RANDY S. 
Rating:
4.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Did the afterhour return. Using the app was easy but did require taking several photos, a little difficult after dark. More parking lot lighting would be helpful. Otherwise, no problem

DEBRA T. 
Rating:
5.0

Customer did not leave a comment.

Cheryl D. 
Rating:
5.0

Customer did not leave a comment.

Joshua E. 
Rating:
5.0

Customer did not leave a comment.

Ericka O. 
Rating:
4.0

Customer did not leave a comment.

W David H. 
Rating:
5.0

Customer did not leave a comment.

Amy P. 
Rating:
4.0

Designated drop off area

JUSTIN HARLEY B. 
Rating:
5.0

Customer did not leave a comment.

carl A. 
Rating:
4.0

Customer did not leave a comment.

Jesse J. 
Rating:
1.0

Trailer lights didn't work. An i got pulled over by an got a warning about my trailer lights not working. An it delayed my time getting back to Colorado for work. So I had road side assistant come out an then the truck lights went out. The truck had a really hard time hauling the trailer.

Jeremy M. 
Rating:
5.0

I originally requested this location only to have it changed to an area that honestly I wouldnt send my worst enemy to. I called and tried getting switched back to my original location, since they had 2 trucks that would suit my needs, and your rude and incompetent operator tried arguing with me and refused to listen to my, the one paying you money, needs. Luckily the guy at C&A motors saw how upset I was and he took care of me. I don't appreciate people that I am paying money to to be rude to me and refuse to listen to a simple request. As I told the rude guy on the phone I will not be using your services again because, apparently, you forgot that the customer is always right and my need for a closer to my work site request was not an unreasonable request. You are not the only service out there ..... Start acting like it.

Jason W. 
Rating:
5.0

Great friendly place. In and out very quickly.

Dusty D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

U-haul and C and A motors treated me very good, and professional

Jeff B. 
Rating:
5.0

Very friendly and helpful staff.

ZORAN N. 
Rating:
4.0

Deliver the equipment on time.

Kevin C. 
Rating:
5.0

Guys in the office are very helpful. Always willing to help me with all my trailer needs.

Dean D. 
Rating:
5.0

Customer did not leave a comment.

KENNETH ALLEN O. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Joanne A. 
Rating:
5.0

Customer did not leave a comment.

Shane P. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
3.0

I was supposed to pick up mobi g planners but they did not have any and the charge has never been removed from my bill. I called them and they

Jarrod G. 
Rating:
5.0

Customer did not leave a comment.

Amy W. 
Rating:
5.0

Customer did not leave a comment.

Brenda H. 
Rating:
5.0

Customer did not leave a comment.

paul N. 
Rating:
5.0

Customer did not leave a comment.

Allen P. 
Rating:
5.0

Easy process, no pressure, in and out with rental in about 15 minutes.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Ericka O. 
Rating:
5.0

Top notch friendly folks.

Daniel L. 
Rating:
4.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

The cab could have been a little cleaner.

BERNARD S. 
Rating:
5.0

Nothing, service was excellent.

James T. 
Rating:
5.0

Customer did not leave a comment.

Rhonda C. 
Rating:
5.0

The location needs more trucks available. The executive inn location has more trucks and equipment and they are awful. The guys at C and A motors were friendly and easy to work with. I will continue to choose this location over executive inn.

Kayla H. 
Rating:
5.0

Customer did not leave a comment.

Joshua E. 
Rating:
2.0

I rented exact trailer in Orlando Florida for $107, this one cost me over $300!!!!! For a one way rental to Orlando!!! Their justification was U-Haul has to many trailers being dropped in Florida! That not my fault!

roger P. 
Rating:
3.0

Upon pickup, i received a text directing me to a website to verify my equipment condition, but I was unable to access the website at that location. Maybe this should be done with an actual person.

Kimberly M. 
Rating:
5.0

If possible, show open hrs for pickup and dropoff locations.

Timothy E. 
Rating:
5.0

The uhaul was immaculate. Gas was at 3/4 of a tank so plenty available without having to add any to it before use. Process was simple and easy and the location was very easy to get too and get the uhaul in and out of the parking lot.

Karalee B. 
Rating:
5.0

Passenger side tail light not operative. Discovered the next morning. Receipt/contract contained an email address for service concerns but not a phone number! Consequently unable to have it repaired en route.

Greg K. 
Rating:
5.0

Really nice guys at this location! Friendly, efficient and polite.

MIlan E. 
Rating:
3.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Drop off was smooth and seamless.

Justin H. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
3.0

Customer did not leave a comment.

Tamara F. 
Rating:
4.0

This facility is just fine as far as I am concerned, much better than others in the area which I have some experience with. I found the online reservation process to be a bit annoying, too many attempts to sell me services and products I do not need for a one day local move.

Glenn M K. 
Rating:
5.0

Note that not all locations can accept trailer returns, and this site is closed on Sunday. Also, having an area marked for returning equipment off hours would be helpful. We wanted to be "good customers". Not a big deal, and the site is VERY easy to find and it was very easy to drop off our trailer.

Paul B. 
Rating:
5.0

Interior was dirty when we picked up the truck

Debbie G. 
Rating:
5.0

Very helpul, quick seemless sevice In the truck in no time. Did check on online.

Dana H. 
Rating:
4.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

The one way rate compared to local lates was outrageous !!! $672 for renting a 6by 12 is unacceptable , I needed it for the trip from Ohio to Florida so didn't have a choice in the matter! Could have rented for 20 days on daily local rate!! The best service will not make up for the rio off price

Jeff L. 
Rating:
5.0

Nice friendly service and I could understand them

debbie K. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Friendly staff

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

Customer did not leave a comment.

Benjamin T. 
Rating:
5.0

Continue your excellent service

Gale P. 
Rating:
5.0

Customer did not leave a comment.

DONALD B. 
Rating:
4.0

they could mow and organize their lot better to look more professional

Jason T. 
Rating:
4.0

They don't open until 10am which if your trying to move can set you back but otherwise very helpful and friendly!

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Lora C. 
Rating:
3.0

The location was a used car lot and it wasn't apparent that this was also a U-haul facility. I saw 1 U-haul truck in the back from the street.

John S. 
Rating:
5.0

Customer did not leave a comment.

Katherine F. 
Rating:
5.0

They are always friendly and understanding.and willing to help

Lon F. 
Rating:
3.0

their little office smelled horrible. possibly an employee with bowel problems? ugh.

Jamie A. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

Ronald T. 
Rating:
5.0

Customer did not leave a comment.

ron A. 
Rating:
5.0

Customer did not leave a comment.

Randy N. 
Rating:
4.0

But uhaul over billed me charged me twice and made my checking account overdrawn. So if this is not fixed I will never use uhaul ever again.

Donald P. 
Rating:
5.0

Customer did not leave a comment.

CINDY M. 
Rating:
5.0

The agent was very helpful

Michael C. 
No reviews have been submitted for this location.

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