Customer Reviews for C&C Enterprises
(U-Haul Neighborhood Dealer)

71 reviews

25 Grand Bay W Rd   Port-Aux-Basques, NL A0M1C0

(709) 695-3324

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(709) 695-3324

25 Grand Bay W Rd
Port-Aux-Basques, NL A0M1C0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The people who served me were wonderful to deal with and did everything to accommodate me. The 20' van was clean but if poor driving condition. I have driven a cube van for years with my past business so am aware of how they should drive. The steering was very still, the wiper was broken and scraping the glass. I rented the van for a day but only had to drive 5 miles. I would not want to drive this vehicle for a full day.

KELLY T. 
Rating:
5.0

Great experience overall

Darcy B. 
Rating:
4.0

Customer did not leave a comment.

TONY A. 
Rating:
5.0

Awesome service!!!

phoebe S. 
Rating:
5.0

The truck was dusty, understandable it's in an industrial area so inside the cab and the Box were pretty dusty and they got charge $50 for clean up when I returned it

Petros A. 
Rating:
4.0

Customer did not leave a comment.

craig R. 
Rating:
5.0

Customer did not leave a comment.

matthew D. 
Rating:
3.0

Had trouble getting a receipt. And my money hold back. She said it was something to do with uhaul system error. Called your office fixed it and gave me back money in cash. Was there for 30 mins waiting, but that's not there fault. Just your systems fault. They were friendly helpful and easy going !

Robert D. 
Rating:
5.0

Customer did not leave a comment.

JOE S. 
Rating:
5.0

Would be nice if there was a washroom available.

Cheri D. 
Rating:
4.0

Customer did not leave a comment.

CURRIE V. 
Rating:
3.0

Customer did not leave a comment.

SIOBHAN E. 
Rating:
4.0

Customer did not leave a comment.

GEORGE W. 
Rating:
1.0

Lower rates

mitchell E. 
Rating:
5.0

Customer did not leave a comment.

ANGELA C. 
Rating:
5.0

Customer did not leave a comment.

ROGER R. 
Rating:
3.0

The trailer floor was really dirty and roof leaked bad on my mattress.

AUSTIN P. 
Rating:
3.0

Have a person filling out the paperwork who knows how to fill it out behind the counter. The worker had to keep calling on a co-worker in another office to assist. something that could of took 5 mins took 20 mins

Reginald H. 
Rating:
5.0

Customer did not leave a comment.

leo W. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA G. 
Rating:
1.0

Customer did not leave a comment.

Jonathan S. 
Rating:
4.0

Customer did not leave a comment.

Doug C. 
Rating:
5.0

Customer did not leave a comment.

TACEY M. 
Rating:
3.0

It would have been nice not to have drive over 2 hours to pick it up

Eileen E. 
Rating:
2.0

I had to wait there for 45 minutes because they did not have the key for the truck.

Chris W. 
Rating:
5.0

Customer did not leave a comment.

George W. 
Rating:
3.0

The truck should be full of gas when you pick it up And you return it full

scott M. 
Rating:
3.0

UHaul's policy on "half-filling" the truck is absurd. In all of my experience with vehicle rentals, it is policy to pick up a vehicle with a filled gas tank, and drop it off filled. This makes for additional fills, which is inconvenient. Also, the "suggested litres" to re-fill the truck is dishonest. I filled to only 3/4 of the recommended litres, which still over-filled the tank to well beyond half. This was frustrating enough for me to look into to a different rental company for next time. The experience with the location was overall positive.

David P. 
Rating:
5.0

I rented this UHaul Dolly three days prior to pick up. when I arrived at this location the rep from Corner Brook had come out the day before and removed two dollys knowing one was rented. He used the excuse there was one left on the lot, however, he also knew this dolly was not usable and needed repairs. This was NOT the C and C locations fault, the girls in the office advised the rep of the rental for next morning. I was delayed by 4 hours getting to my destination because I had to wait for a Dolly to be delivered to me. in my opinion this was irresponsible of the rep and I should not have been charged for this Dolly because of the inconvenience. I would definitely not recommend to others

Maisie A. 
Rating:
5.0

Customer did not leave a comment.

Joanie S. 
Rating:
3.0

As I booked my trailer two weeks in advance, and to be notified the day of pickup that it would not be in the location I booked for. I had to drive three hours out of my way to pick it up. And a closer location would not have any for another three days. I think in rural communities, they should try to accommodate better when booking in advance.

Joan M. 
Rating:
5.0

Service was great.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

DONALD I. 
Rating:
5.0

should be a better selection wasn't many trailers on site too choose from

KERRY W. 
Rating:
3.0

Should be trailer hookups on the trailers, different types, also, lifting and installing the trailer by yourself is hard work.

JANET T. 
Rating:
4.0

Customer did not leave a comment.

Jim D. 
Rating:
3.0

Was not open when I was to drop the truck off left key in truck as advertised by u haul

allen H. 
Rating:
3.0

NA

ROBERT G. 
Rating:
1.0

Facility was 200 kilometers away from my location - corner brook. But nothing else available closer.

GLEN T. 
Rating:
3.0

We only dropped off the truck at this location. There was very little contact.

BURNT ISLAND C. 
Rating:
1.0

Have the vehicles in the location where the customer require them. I had to drive four hours return to pick up this rental unit, plus my wife and i had to eat lunch at a restaurant during the trip. I also had to pay for the gas in my own vehicle to go to Port Aux Basques to pick up the rental. We also ordered 24 blankets with the vehicle but were unavailable when we picked up the unit.The rental unit dripped oil from the base pan during the whole time I had it. I reported this to your roadside assistance but was advised it was nothing to worry about. i returned the unit without incident but it was a constant worry to me while it was under my care. I don't think I will recommend your rentals to any of my friends anytime soon. Thank you, Baden Clouter

BADEN C. 
Rating:
3.0

Inspect trucks before giving them to the next customer. Tires were in such poor condition that the tire on the truck blew out and had to wait on the side of the road for 2-3 hours before someone could be there to fix the tire.

JENNA L. 
Rating:
3.0

Customer did not leave a comment.

DANIEL L. 
Rating:
3.0

Customer did not leave a comment.

GLENN D. 
Rating:
5.0

Outstanding service! Sandra was a tremendous help.

LLOYD W. 
Rating:
5.0

Customer did not leave a comment.

GEORGE L. 
Rating:
3.0

Was held up because vender in Grandfalls provided different vehicle from one listed on contract. Had to wait to have this problem solved before truck could be turned in

GEORGE M. 
Rating:
1.0

I received terrible customer service at this location not happy at all don't think I will use uhaul again

RILEY K. 
Rating:
3.0

Customer did not leave a comment.

JAMIE M. 
Rating:
3.0

Very courteous and friendly service.

GUS B. 
Rating:
4.0

Customer did not leave a comment.

Art O. 
Rating:
3.0

Customer did not leave a comment.

JASON O. 
Rating:
4.0

Customer did not leave a comment.

STANLEY H. 
Rating:
4.0

Customer did not leave a comment.

GLENN S. 
Rating:
3.0

Customer did not leave a comment.

George M. 
Rating:
3.0

Building is old and not very clean/inviting but the staff are excellent.

JIM D. 
Rating:
3.0

at least they had a trailer. I booked one for Corner Brook location and they called on the day I was supposed to pick trailer up to say they did not have one in working order. I was forced to drive 350 km in the opposite direction to get a unit - all at my own expense. The agent would not give me a break on the rental or even the insurance. Hardly seems fair but I had to have a trailer since the move was taking place. Poor customer service at uhaul - not this PAB location but on phone.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

PETROS A. 
Rating:
4.0

Customer did not leave a comment.

Amanda G. 
Rating:
3.0

Wish some of the workers knew more about the products and equipment. Had me worried for nothing.

LORI A. 
Rating:
5.0

exceptional service....will be back

RODNEY M. 
Rating:
3.0

Customer did not leave a comment.

Andrea P. 
Rating:
4.0

More selection of units on site. Ensure someone there to assist with hookup.

STEPHEN L. 
Rating:
5.0

Customer did not leave a comment.

JEFF H. 
Rating:
4.0

The lady tried everything on her end to find my contract number. St. John's was not helpful at all.

AMANDA G. 
Rating:
3.0

the drop off area needs improvement.

KARL P. 
Rating:
4.0

Customer did not leave a comment.

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

GROUP S. 
Rating:
4.0

I did not need the fulllsize truck they gave me, but as it is a small location, they do not have much choice to give me.

Cecil S. 
Rating:
1.0

told to leave keys in unlocked truck no drop box then charged $100 for animal smell in truck but no animals in vehicle only atvs for trip across newfoundland by old railbed will contact uhaul later to discuss unless satisfactory outcome will never use or recommend uhaul again

david H. 
Rating:
1.0

We had set up a date for pick up and when we went to pick up on the afternoon of specified date we had to wait an hour for them to dig out the trailer from the snow then they had to sweep it out. Waisting an hour

No reviews have been submitted for this location.

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