LORA C.
Company snuck extra charges into the contract. Would never recommend this place to anyone ever
Customer Reviews for C&G Storage LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of C&G Storage LLC
MICHAEL M.
I just dropped off and left the key in box
Penny M.
They were very sweet to my wife; fast and friendly
Steven F.
All went smoothly for the process and use of trailer. Would recommend regular lubing of the door rollers to ease the operation of the door
Richard S.
Called and told them what I needed, went to UHaul location and filled out short application, picked up vehicle I needed, used it for the day and returned that night. All other response [ via email, billing and contract ] was seamless and very simplified. Great way to do business and will definitely recommend. Thanks!
Mark K.
Since I dropped off after hours, it was a bit unclear as to where I should park the vehicle. It seemed no matter where I put it, it would be blocking customer parking. Some signs or indications would be helpful.
Frances B.
It would be helpful of they were open on Saturdays
Sheryl W.
Always appreciate Ashley!!! Very helpful
Walter D.
Very helpful!
Walter D.
Ashly does a great job. She is always very helpful!
Carrie S.
Price was a lil higher than i had predicted.
Sheryl W.
Julie is amazing
Michael M.
She was closed
Eunice D.
I had difficulty with using online process for returning. Was able to leave voice mail and leave key in drop box which was preferable.
Anthony A.
Nobody knew how to attach the vehicle transport to the truck. Good thing I did. Also, there was a Taco Bell bag behind the driver's seat. The following doesn't reflect on this location, but on U-Haul in general. As always, the equipment didn't work well with our vehicle. I had to open the rear hatch door of our SUV to exit the vehicle after driving onto the vehicle transport because I couldn't open the doors. When we had a Camry, the dolly snagged and broke the bumper. Please don't claim your equipment is compatible with my vehicle when, in reality, it is not.
larry M.
We worried about no spare tire entire trip. Suggest you find a way to mount spare somewhere.
dave B.
The lady was extremely friendly and got us on our way extremely fast thanks
dawn H.
I recommend to everybody and yes it's very clean and yes I do it again thank you
terry J.
the mobile app is a little difficult to work with.
Bruce T.
Nothing, we always receive excellent service there.
James V.
Nothing, everything was smooth as silk! Thank you for a super experience!
larry H.
N/A
Neil J.
Pickup location staff were fine, the problem lies with the corporate members I booked the van and auto transport with. She tells you everything you want to hear regarding the price and the when you get to the pickup location the price has gone up by $80. I was told drop off location would be confirmed when picking up. They confirmed the pickup was a four hour round trip from my destination. After pointing out how ridiculous that is, the branch assistant changed it to the branch that is less than 5 miles away.
KIRBY W.
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Overall Experience
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Rented this storage for over a year and always found staff to be friendly and helpful. They also made it super easy to make my payments and always sent rent reminder emails, which I appreciated.
Carl P.
The only issue I had with this rental is the fact that I had to hook up this large trailer without any help . The parking lot was icy and I had to find a concrete block to put under the tongue of the trailer after I lifted it up. Then back in and lift it up the rest of the way to get it attached. Luckily I knew how to hook up a trailer so all went well except for a pinched finger. The office staff were very nice when I checked in. They might just want to have someone there to help with hook up.Thank you I will use them again.
Quinten G.
Did not have the right size truck i needed both times.
Joseph P.
Excellent customer service. Friendly staff easy access to equipment. Very easy process.
MISSY B.
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Overall Experience
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Was always helpful when I needed help or had a problem, friendly on the phone.
JASON B.
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Overall Experience
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We had multiple units there for 5+ year and had our units broke into multiple times, 2 times our units were EMPTIED. We tried numerous times to reach the owners they are very difficult to contact.
Jacinda F.
1 800 Uhaul calls way to often. When I booked I told them I would pick up late afternoon. You scheduled it at 9am and when I didn't show up on "your" time I was called and even told that if I didn't come within the hour that my reservation would be deleted.
Alex M.
This location was great except corporate takes their trailers and doesnt update the website so we had to wait around until they brought back the correct trailer. No fault of the location people. They offered us something in replacement but we had to have a ramp for a motorcycle transport. Corporate either needs to update website or leave the trailers alone.
raymond B.
ASHLEY TAKES GREAT PRIDE IN HELPING HER CUSTOMERS AMD YES I WILL GO NO WHERE ELSE FOR UHAUL PRODUCTS !!
TIM R.
On line return would not allow me to upload a picture. Called customer service it took over 20 minutes for a person to answer. He was very helpful and polite. The online return was useless and 20 minutes of have you completed your customer service survey was ridiculous.
steve H.
Good transaction
Gregg W.
Trash left in cab from prior customers, I felt I had to clean it out so I wouldn't get blamed. Gas tank was only half full and I had to fill it to 3/4. Not very happy. Next time I'll get a budget rental
david H.
Everything was fine, I was very pleased
DIANE S.
Cost me $20.00 for a trailer light adapter,a little over priced.
Cory S.
Provide more information on the 24/7 service.
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