Customer Reviews for C&H Fina
(U-Haul Neighborhood Dealer)

259 reviews

912 Elm St   Graham, TX 76450
(S Of Downtown)

(940) 549-1515

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(940) 549-1515

912 Elm St
Graham, TX 76450
(S Of Downtown)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Have a cruise control 😂

PATRICIA E. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

DANI RAE B. 
Rating:
5.0

Customer did not leave a comment.

linda A. 
Rating:
5.0

Nothing really, very nice employee, help me with everything, met all my needs Everything went smoothly Thanks very much.

Christina W. 
Rating:
5.0

Customer did not leave a comment.

TORI H. 
Rating:
5.0

Customer did not leave a comment.

kimberly G. 
Rating:
5.0

Very helpful and friendly

JOSHUA W. 
Rating:
5.0

Customer did not leave a comment.

RONALD B. 
Rating:
5.0

Always helpful. Always professional. The only place I would go

RONALD B. 
Rating:
5.0

Harlan was a friendly helpful person. He double checked the hook-up and made sure everything was in order, safety seemed to be his main concern. Great person made a great experience

STANLEY C. 
Rating:
5.0

No issues

Deborah O. 
Rating:
5.0

Customer did not leave a comment.

THOMAS JACOB B. 
Rating:
5.0

Customer did not leave a comment.

ANGEL N. 
Rating:
4.0

Customer did not leave a comment.

James L. 
Rating:
5.0

The owner is a wonderful and accommodating person. He is always super friendly! Highly recommend.

Tiffany A. 
Rating:
4.0

Customer did not leave a comment.

mike E. 
Rating:
5.0

Customer did not leave a comment.

sheila H. 
Rating:
4.0

When you make a guarantee pick up location, stand by your guarantee! I was told there would be a $50 credit towards my account that never happened.

Billy G. 
Rating:
5.0

Best place I've ever used to rent u-haul equipment

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTI M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Rebecca R. 
Rating:
5.0

The owner is the sweetest man... Very helpful!!!

elise S. 
Rating:
5.0

Can't think of anything. Excellent customer service and everything went well.

PATRICIA S. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Customer did not leave a comment.

RONALD F. 
Rating:
5.0

Customer did not leave a comment.

Allen R. 
Rating:
5.0

Customer did not leave a comment.

Melissa H. 
Rating:
5.0

Customer did not leave a comment.

Ginger B. 
Rating:
5.0

Customer did not leave a comment.

Debbie M. 
Rating:
5.0

Customer did not leave a comment.

TESHENG S. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
4.0

Customer did not leave a comment.

Ronald K. 
Rating:
5.0

Harmon Lewis was very helpful. Great location, clean and well stocked on boxes and other supplies for moving.

BECKY P. 
Rating:
5.0

Excellent service. Very knowledgable and friendly. Highest recommendation!!

RONALD B. 
Rating:
2.0

Was sticky dried liquid spilled on seat and floor. I cleaned up the seat. It was our understanding that it was an in-town flat rate fee. I have rented from U-Haul several times and has always been the case. We had the truck for less than four hours and I cost us over $100. Absolutely ridiculous!

Danna B. 
Rating:
5.0

Customer did not leave a comment.

donna D. 
Rating:
5.0

I would 100% recommend anyone use this location to rent from. The owner is super nice and very helpful. Was a great rental experience all the way around.

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

Heath B. 
Rating:
5.0

Friendly and attentive to safety items

Thomas V. 
Rating:
5.0

I have used C&H Fina many times and they great to do business with.

Jud E. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
4.0

Efficient

kenneth B. 
Rating:
5.0

Customer did not leave a comment.

SANDY T. 
Rating:
5.0

Nothing! People were nice and helpful!

LINDA S. 
Rating:
5.0

Fast and efficient service. Friendly and welcoming

Kenneth B. 
Rating:
5.0

Super easy drop off, helpful staff!

BECKY P. 
Rating:
3.0

Customer did not leave a comment.

karen M. 
Rating:
5.0

Customer did not leave a comment.

Berry B. 
Rating:
5.0

Everything was great. Thank you no improvement needed.

Debra H. 
Rating:
3.0

Memorial Day weekend and no one was there.

Angela P. 
Rating:
3.0

No one was there as it was Memorial Day weekend; therefore, it is impossible to rate.

Angela P. 
Rating:
5.0

Customer did not leave a comment.

Thomas T. 
Rating:
5.0

I purchased several items such as a come a long, wire adapter, and tie-down. But when I went to pick these items up I found that this particular location never carries these items so I was charged for items I didn't get.

Kenneth B. 
Rating:
5.0

Friendly service, checked over equipment,

Christina W. 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY M. 
Rating:
5.0

Customer did not leave a comment.

Wayne C. 
Rating:
5.0

Nothing. Keep up the good work

ELISA G. 
Rating:
3.0

Customer did not leave a comment.

Allison A. 
Rating:
4.0

Customer did not leave a comment.

Sara B. 
Rating:
5.0

Excellent customer service—fast, friendly, and efficient.

Allen R. 
Rating:
5.0

Customer did not leave a comment.

sharon R. 
Rating:
4.0

Good guys

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

RONALD B. 
Rating:
4.0

Only down grade is that there were computer issues that held up our progress thinking a truck would be ready at 8 AM and all administrative work would be quick. But this is a very good location as we have used the. Twice now.

RICHAR R. 
Rating:
5.0

Customer did not leave a comment.

MONTY W. 
Rating:
5.0

Great customer service.

Billy C. H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

MANCIL B. 
Rating:
5.0

Customer did not leave a comment.

Allen O. 
Rating:
5.0

Nothing it was prefect!

Linda S. 
Rating:
4.0

Customer did not leave a comment.

Lawson M. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Nothing! Everything was great!

BARBARA B. 
Rating:
5.0

There was nothing to improve. Everything was GREAT!

BARBARA B. 
Rating:
5.0

Customer did not leave a comment.

Clifton H. 
Rating:
5.0

Customer did not leave a comment.

RICHAR R. 
Rating:
5.0

Mr. Lewis was very knowledgeable of what type of equipment would meet my needs, and made an excellent recommendation. He was also courteous, professional, and I felt like he took a personal interest in my needs. I would highly recommend him and his location!

Barry J. 
Rating:
5.0

Customer did not leave a comment.

ALEX B. 
Rating:
3.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

mitchel H. 
Rating:
5.0

Customer did not leave a comment.

BRYAN D. 
Rating:
5.0

Very helpful.

dana J. 
Rating:
5.0

Truck was very good, it apparently has some kind of motor breaking system such that engages when the brake is applied causing the RPMs to go way up as though it shifts to a lower gear and it seems to work as intended. My only comment is that this needs to be pointed out to the customer as it unusual and unexpected.

DENNIS H. 
Rating:
4.0

The gentleman at this location was very courteous and detailed oriented the transaction was smooth and without any issues. The facility was slightly below what you expect for a large corporation but my over-all experience at this location was very good!

Cecil W. 
Rating:
5.0

Customer did not leave a comment.

ALEX B. 
Rating:
5.0

Customer did not leave a comment.

Megan P. 
Rating:
1.0

Have some clue to what y'all are doing. Will never use uhaul again. Most unorganized, terrible rental experience I've ever had. Had reservation for 10:30 am. Finally got truck at 2:00 PM.

Jacob M. 
Rating:
5.0

The truck i rented was nearly brand new and it done a excellent job for my family u-haul is a great company with great equipment thanks Alex

ALEX B. 
Rating:
1.0

Customer did not leave a comment.

christopher R. 
Rating:
5.0

Customer did not leave a comment.

BOBBY H. 
Rating:
5.0

Customer did not leave a comment.

larry W. 
Rating:
5.0

Customer did not leave a comment.

Annette P. 
Rating:
5.0

Harmon was GREAT to work with. Made the rental very easy. Nothing to improve on from my stand point.

Dale M. 
No reviews have been submitted for this location.

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