Customer Reviews for C&R Automotive
(U-Haul Neighborhood Dealer)

130 reviews

1385 E Hwy 24   Moberly, MO 65270

(660) 833-4689

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(660) 833-4689

1385 E Hwy 24
Moberly, MO 65270

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Johnny T. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

C & R were great. The truck and equipment was in very good condition. U-haul's computer system and phone system was terrible.

Lester K. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

george W. 
Rating:
5.0

Make sure no dash lights are on in the vehicle

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Darren B. 
Rating:
5.0

Great service, great location. People are nice and helpful.

Kathryn K. 
Rating:
5.0

Customer did not leave a comment.

Les H. 
Rating:
5.0

Bart was excellent at getting me set up and was there when I went to pick up my rental!

John D. 
Rating:
3.0

Make sure both rentals are at the same location.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

Melissa E. 
Rating:
5.0

Customer did not leave a comment.

JIMMY H. 
Rating:
4.0

Only one issue. When we reserved the truck pick up location that location did not have the truck we needed then automatically said pickup was at our drop off location. I was not notified of this until I received the email day of pickup so I had double mileage! That is a really bad clich!! Was not happy with that at all!

Tobi S. 
Rating:
5.0

Already to planning to use them again.

MIKE W. 
Rating:
5.0

This place is great!

Tiffany R. 
Rating:
5.0

Customer did not leave a comment.

Marcey B. 
Rating:
5.0

People were courteous and equipment ready to go when I arrived to pick it up.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Joaquin C. 
Rating:
5.0

Keep doing what you are doing. Service was excellent and staff was very friendly.

Dawn G. 
Rating:
4.0

Customer did not leave a comment.

Shannon K. 
Rating:
4.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Good experience

Cliff H. 
Rating:
3.0

The reason I wouldn't recommend it is because I had to drive further than normal and my dolly that I ordered and paid for wasn't there and I didn't get it on time

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Bethany T. 
Rating:
5.0

Allen at CR in Moberly was very friendly and helpful. I couldn't ask for such a nicer person he was great. Thank you Alan

Debra B. 
Rating:
5.0

Customer did not leave a comment.

Nichole L. 
Rating:
5.0

I received great service and would have no problem recommending this location to anybody in need of a truck rental for moving. Thanks for a hassle-free good experience.

STEVEN W B. 
Rating:
4.0

Cabin had red mud caked inside it so need to do better job of cleaning

Frank T. 
Rating:
3.0

I didn't understand how the payment thing worked an i never got receipt

Rikki M. 
Rating:
5.0

Customer did not leave a comment.

Russell C. 
Rating:
5.0

The truck wasn't cleaned out

Ebon T. 
Rating:
5.0

Customer did not leave a comment.

Stephani B. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Everything went well. Good, friendly customer service.

David H. 
Rating:
5.0

Customer did not leave a comment.

Wesley W. 
Rating:
5.0

Customer did not leave a comment.

Curtiss F. 
Rating:
3.0

More staff available for those who need assistance to get loaded or attached with the equipment. I waited for over an hour for staff to help!

tara H. 
Rating:
5.0

Customer did not leave a comment.

Rebekah K. 
Rating:
5.0

Originally, I was to have a hitch installed then pick up a trailer in Columbia MO. The day of my installation, Columbia called and said they had no personnel to install my hitch. I had to take the hitch to my own mechanic to install the hitch and wiring and then find a closer pick up location for a trailer. Moberly stepped up and saved the trip. Great customer Service

Wesley W. 
Rating:
1.0

Customer did not leave a comment.

Collen H. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN R. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
4.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Alan offered great professional customer service. My recommendations are based on my interactions with him!

Todd S. 
Rating:
5.0

C&R was great to deal with. We booked a 6x12 at Haymakers in Macon it was not there and all the person in charge of U-haul could tell me ( it's not my fault I wasn't here all weekend call U-haul ) C&R on the other hand was very professional and took care of us .

Jeff T. 
Rating:
5.0

Great guys. Very helpful

richard R. 
Rating:
5.0

Someone smoked in the cab of the truck. I'm allergic to cigarette smoke, but the smell was pretty intense. Rolled down the windows and dealt with it

Robert J. 
Rating:
5.0

Customer did not leave a comment.

kevin H. 
Rating:
5.0

Customer did not leave a comment.

Chrsiti B. 
Rating:
5.0

C&R was terrific, helpful, and made sure I knew all my options

Jason F. 
Rating:
5.0

Awesome customer service

Shannon H. 
Rating:
5.0

I always have great customer service from this u-haul location The trucks are always any good repair and during this covid 19 They have made sure everything is safe for their customers thank you very much I will be back as always

HEIDI H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan B. 
Rating:
4.0

Customer did not leave a comment.

CARL F. 
Rating:
4.0

The vehicles Need to be clean when presented to the next customer the truck I had was full of Mud in the back and smelt like smoke Please remind your representatives to check each vehicle before they Send the vehicle out a gain This location Is normally my favorite You bet today in my renting this van was not a good experience with the vehicle itself only Thank you

HEIDI H. 
Rating:
4.0

Customer did not leave a comment.

Bennie B. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Lisa T. 
Rating:
5.0

Every time I have rented from U Haul everything is great except every location I have rented from had trouble with the process on your website.

Lee P. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
4.0

Customer did not leave a comment.

Alan S. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Great service. Thank you!

Mark T. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

This was my first U-Haul experience. Everything went spectacularly. I will certainly use your company's services again in the future.

seth P. 
Rating:
5.0

Customer did not leave a comment.

judy A. 
Rating:
1.0

Customer did not leave a comment.

LINDA D. 
Rating:
5.0

Customer did not leave a comment.

christopher D. 
Rating:
5.0

Customer did not leave a comment.

don S. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
3.0

When I picked the trailer up the left brake light and turn signal was not working. The employee told me that it was working when he pulled it over and that it must have a bad ground. He told me to tell them that it was working when I picked it up. I stopped by my shop to check the plug on my vehicle, every thing checked out. When I opened the door on the trailer there was a rats nest of wiring hanging on the left side. I put some of the wires back together and got the lights to work. By the time that I made it to my destination they had quit working again. I couldn't get them to work again. This will be the one and only time that I rent a uhaul.

Gary M. 
Rating:
5.0

National system was offline and nobody we talked to had a clue what was going on except the folks at the Moberly location. Twice we had reservations confirmed by on line system then person called to tell us they did not have a truck available. On line system and guy from UHaul who called us said no trucks available at Columbia location, but there were more than a dozen trucks parked there all weekend that never went out.

Greg O. 
Rating:
5.0

Customer did not leave a comment.

MaryKate Z. 
Rating:
5.0

Customer did not leave a comment.

Les M. 
Rating:
5.0

Customer did not leave a comment.

Marschelle B. 
Rating:
5.0

Customer did not leave a comment.

BOB Z. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Nothing that I can think of.

Debbie P. 
Rating:
5.0

Customer did not leave a comment.

CORY H. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Kenton L. 
Rating:
5.0

ordering, should have been better. my online reservation was pointless.

James A. 
Rating:
4.0

No Complaints

Amy F. 
Rating:
5.0

Went above and beyond in making my reservation by describing l rental options so I could make an informed (and very good!) choice.

JENNIFER M. 
Rating:
4.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Les M. 
Rating:
5.0

The instructions sent to us on our phone did not work as the instructions indicated,

Dale J. 
Rating:
4.0

Maintain the designated southeast corner of the lot better.

steven T. 
Rating:
5.0

Great custumer service

Dale M. 
Rating:
5.0

Customer did not leave a comment.

Hallie S. 
Rating:
5.0

The guy who helped us was super nice and even went out to warm up the truck for us...

Stacia K. 
Rating:
5.0

N/A

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

Dale M. 
Rating:
3.0

The trailer should have been downed and made not available for rent. One of the auto transport straps were cut and not long enough to secure the vehicle properly. This being the only unit available for miles and being on a tight schedule I took the trailer nonetheless. Since there weren't proper straps to tie the vehicle down, this cost me both time and money buying proper tie down supplies and then properly tying the vehicle down so it couldn't move forward or back on the trailer. The guy who completed the check out process was very nice and attempted to accommodate my needs however he wasn't able to.

Nicholas M. 
Rating:
5.0

Customer did not leave a comment.

amanda H. 
Rating:
5.0

A-typical franchise. U haul not being a primary source of income at this business means fewer. Immediate equipment choices.

steven T. 
Rating:
5.0

Customer did not leave a comment.

Ross B. 
Rating:
4.0

There was no one at the facility but they had a drop box which served our purpose.

Gary G. 
No reviews have been submitted for this location.

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