Customer Reviews for C&R Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of C&R Automotive

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Russell C.
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Customer did not leave a comment.

Ebon T.
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The truck wasn't cleaned out

Stephani B.
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Customer did not leave a comment.

Thomas B.
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Customer did not leave a comment.

David H.
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Everything went well. Good, friendly customer service.

Wesley W.
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Customer did not leave a comment.

Curtiss F.
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Customer did not leave a comment.

tara H.
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More staff available for those who need assistance to get loaded or attached with the equipment. I waited for over an hour for staff to help!

Rebekah K.
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Customer did not leave a comment.

Wesley W.
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Originally, I was to have a hitch installed then pick up a trailer in Columbia MO. The day of my installation, Columbia called and said they had no personnel to install my hitch. I had to take the hitch to my own mechanic to install the hitch and wiring and then find a closer pick up location for a trailer. Moberly stepped up and saved the trip. Great customer Service

Collen H.
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Customer did not leave a comment.

JONATHAN R.
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Customer did not leave a comment.

Joseph S.
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Customer did not leave a comment.

Daniel W.
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Customer did not leave a comment.

Todd S.
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Alan offered great professional customer service. My recommendations are based on my interactions with him!

Jeff T.
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C&R was great to deal with. We booked a 6x12 at Haymakers in Macon it was not there and all the person in charge of U-haul could tell me ( it's not my fault I wasn't here all weekend call U-haul ) C&R on the other hand was very professional and took care of us .

richard R.
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Great guys. Very helpful

Robert J.
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Someone smoked in the cab of the truck. I'm allergic to cigarette smoke, but the smell was pretty intense. Rolled down the windows and dealt with it

kevin H.
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Customer did not leave a comment.

Chrsiti B.
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Customer did not leave a comment.

Jason F.
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C&R was terrific, helpful, and made sure I knew all my options

Shannon H.
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Awesome customer service

HEIDI H.
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I always have great customer service from this u-haul location The trucks are always any good repair and during this covid 19 They have made sure everything is safe for their customers thank you very much I will be back as always

Jonathan B.
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Customer did not leave a comment.

CARL F.
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Customer did not leave a comment.

HEIDI H.
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The vehicles Need to be clean when presented to the next customer the truck I had was full of Mud in the back and smelt like smoke Please remind your representatives to check each vehicle before they Send the vehicle out a gain This location Is normally my favorite You bet today in my renting this van was not a good experience with the vehicle itself only Thank you

Bennie B.
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Gary S.
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Lisa T.
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Lee P.
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Every time I have rented from U Haul everything is great except every location I have rented from had trouble with the process on your website.

Donald F.
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Customer did not leave a comment.

Alan S.
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Customer did not leave a comment.

DAVID P.
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Customer did not leave a comment.

Mark T.
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Great service. Thank you!

STEVEN H.
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Customer did not leave a comment.

seth P.
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This was my first U-Haul experience. Everything went spectacularly. I will certainly use your company's services again in the future.

judy A.
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Customer did not leave a comment.

LINDA D.
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Customer did not leave a comment.

christopher D.
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Customer did not leave a comment.

don S.
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Customer did not leave a comment.

Jeff F.
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Customer did not leave a comment.

Gary M.
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When I picked the trailer up the left brake light and turn signal was not working. The employee told me that it was working when he pulled it over and that it must have a bad ground. He told me to tell them that it was working when I picked it up. I stopped by my shop to check the plug on my vehicle, every thing checked out. When I opened the door on the trailer there was a rats nest of wiring hanging on the left side. I put some of the wires back together and got the lights to work. By the time that I made it to my destination they had quit working again. I couldn't get them to work again. This will be the one and only time that I rent a uhaul.

Greg O.
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National system was offline and nobody we talked to had a clue what was going on except the folks at the Moberly location. Twice we had reservations confirmed by on line system then person called to tell us they did not have a truck available. On line system and guy from UHaul who called us said no trucks available at Columbia location, but there were more than a dozen trucks parked there all weekend that never went out.

MaryKate Z.
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Customer did not leave a comment.

Les M.
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Customer did not leave a comment.

Marschelle B.
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Customer did not leave a comment.

BOB Z.
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Customer did not leave a comment.

David M.
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Customer did not leave a comment.

Debbie P.
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Nothing that I can think of.

CORY H.
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Customer did not leave a comment.

Brian K.
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Customer did not leave a comment.

Kenton L.
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Customer did not leave a comment.

James A.
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ordering, should have been better. my online reservation was pointless.

Amy F.
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No Complaints

JENNIFER M.
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Went above and beyond in making my reservation by describing l rental options so I could make an informed (and very good!) choice.

Michael J.
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Customer did not leave a comment.

Les M.
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Customer did not leave a comment.

Dale J.
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The instructions sent to us on our phone did not work as the instructions indicated,

steven T.
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Maintain the designated southeast corner of the lot better.

Dale M.
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Great custumer service

Hallie S.
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Customer did not leave a comment.

Stacia K.
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The guy who helped us was super nice and even went out to warm up the truck for us...

Patrick D.
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N/A

Dale M.
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Customer did not leave a comment.

Nicholas M.
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The trailer should have been downed and made not available for rent. One of the auto transport straps were cut and not long enough to secure the vehicle properly. This being the only unit available for miles and being on a tight schedule I took the trailer nonetheless. Since there weren't proper straps to tie the vehicle down, this cost me both time and money buying proper tie down supplies and then properly tying the vehicle down so it couldn't move forward or back on the trailer. The guy who completed the check out process was very nice and attempted to accommodate my needs however he wasn't able to.

amanda H.
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Customer did not leave a comment.

steven T.
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A-typical franchise. U haul not being a primary source of income at this business means fewer. Immediate equipment choices.

Ross B.
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Customer did not leave a comment.

Gary G.
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There was no one at the facility but they had a drop box which served our purpose.

Justin H.
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Make sure truck does not pull and tell the truth about prices

KEN M.
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Customer did not leave a comment.

Joeline D.
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Customer did not leave a comment.

darinda S.
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Customer did not leave a comment.

Jennifer R.
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The back of the truck had leaves and small tree limps in it. We turned on the heat in the cab and two cockroaches crawled out of the heater vent.

Les M.
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Customer did not leave a comment.

maurice L.
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Customer did not leave a comment.

JOHN P.
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Customer did not leave a comment.

Margo C.
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None.

johnny T.
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Customer did not leave a comment.

MICHAEL F.
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Nothing. C&R personnel were very professional and honest. I would highly recommend this location to anyone looking for a U-Haul rental.

Trevor B.
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I had to hook up trailer myself and there was damage to inside of trailer by previous renter. I let a associate know he never documented it or gave me a paper saying I wasnt at fault. Probably never rent from this facility again unless I absolutely had too.

Earlene M.
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Nothing uhaul was awesome

chris A.
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Customer did not leave a comment.

joseph H.
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Customer did not leave a comment.

Elizabeth B.
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Although we were frustrated at being sent to Moberly to pick up our truck despite living within a five-mile radius of two U-Haul locations in Columbia, we couldn't have been happier with our experience at C & R. Professional, clean, and friendly. In the end, it was worth the extra hour of drive time!

Tracie S.
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Your review is lacking the correct questions, the facilities were nice, the staff were great, but I will never rent a Uhaul again. Your prices are too expensive. I could have rented a Penske truck bigger size for less money! The amount I ended up paying, I could have hired professionals. Very disheartening, I recommend people rent Penske trucks from Lindsey in Columbia, way cheaper and just as nice and clean!

Robert B.
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Customer did not leave a comment.

reece S.
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Customer did not leave a comment.

Gerald B.
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Only list the vehicles listed online. We rent weekly a 15-17' foot truck and the last month we haven't been to get that. Your lady down in Springfield who called me on Wednesday; needs to learn how to be polite and manners

carl B.
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Customer did not leave a comment.

Shane H.
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The air conditioning didnt work when accelerating or trying to maintain speed. It was a long hot drive with a/c only working on downhill stretches.

Melissa C.
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Customer did not leave a comment.

Brad H.
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My issues are not with the location as they tried to help me in every way they could. My issues are with UHaul! I reserved a truck to move and reserved it to pick up in Macon Mo. I was told I was to pick it up in Moberly. I was then told I couldn't drop it off in Macon without paying double what I was supposed to pay. I literally only needed the truck to move one mile and ended up having to pay mileage for 40+ miles because I had to return it to Moberly. This is very poor customer service and I will never use UHaul again!

brian G.
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Customer did not leave a comment.

Mike S.
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Customer did not leave a comment.

CARL F.
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Staff was friendly and acquired the trailer I needed timely. However,the unit was not swept on the inside and had leaves and twigs inside. The staff did not offer to hook up the unit. Was only told where to find it on the lot and left to hook it up on my own.

Sara A.
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Customer did not leave a comment.

ANDREA T.
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Stay awesome!

Linda O.
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Tim was wonderful!!! Nice and new location.

No reviews have been submitted for this location.

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