Customer Reviews for C&V Cap
(U-Haul Neighborhood Dealer)

152 reviews

1601 S Center St Ext   Grove City, PA 16127

(724) 264-7801

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(724) 264-7801

1601 S Center St Ext
Grove City, PA 16127

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Owner was friendly and helpful

George B. 
Rating:
5.0

Customer did not leave a comment.

Rebecca S. 
Rating:
5.0

Everything was great, Pat was very nice and experienced.

JACK M. 
Rating:
5.0

The fellow was very helpful and made it easy to get on our way. I would recommend his location to others, including U-haul in general.

Ron S. 
Rating:
4.0

4by8 closed trailer leaked, drivers side front corner and at least one other location,

FRANCIS J. 
Rating:
5.0

Customer did not leave a comment.

Jeremy L. 
Rating:
5.0

Customer did not leave a comment.

jesse G. 
Rating:
3.0

The cab was littered from the previous renter and the box bed had about a quart of potting soil and dirt in it. Also the fuel tank only had 5/8 tank of gas. We left it with 3/4 tank. The lock box pass was to difficult to find on website. We called to get the lock combo.

Rodney M. 
Rating:
5.0

Customer did not leave a comment.

RONALD D. 
Rating:
5.0

Customer did not leave a comment.

Angela H. 
Rating:
5.0

Customer did not leave a comment.

PATSY V. 
Rating:
3.0

Would have appreciated warning about 10% added taxes and fees. Also self-checkout to return truck was ridiculously involved and unnecessarily difficult from what I could see.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

APRIL R. 
Rating:
5.0

Customer did not leave a comment.

MYKALA H. 
Rating:
4.0

Check in process takes way too long. Should be able to upload DL and photo before pick up - and submit the extra info for verification. I don't carry a passport and people don't answer calls from strange numbers - major delay getting checked in. Very frustrating.

Hallie B. 
Rating:
5.0

great service

JARED U. 
Rating:
4.0

Customer did not leave a comment.

LINDA U. 
Rating:
5.0

this location was great, however, I'm not happy at all with customer service... I reserved a motorcycle trailer... I was called and told there wasn't one in the area, but they could get me a 5x9... I asked if it had a wheel chock for my bike and was told yes, they all do... Lies!! There was not a wheel chock in there and this made for a dangerous towing situation as the bike wasn't as stable as it should have been... you need to train your customer service reps better as this was really unacceptable to me... but, I had to make it work... Very unhappy with Uhaul customer service.

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN A. 
Rating:
5.0

The person i picked up from was beyond pleasant and i will happily use his location again!

Alan J. 
Rating:
5.0

Customer did not leave a comment.

DUWAYNE D. 
Rating:
3.0

Have more availability of equipment.

SCOTT A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

NOAH L. 
Rating:
3.0

I was charged for save move when I didnt apply to have it.

KELSEY S. 
Rating:
5.0

Your website needs much improvement. It wouldn't list my reservation or rental information. I spent a good hour trying to load various sites like find my reservation and return the uhaul. I just gave up

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

Rachel O. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK R. 
Rating:
4.0

Little out of way since there is one 1/10 of a mile to instead of 7. Adds to cost when trying to save on move doing it yourself.

Amy C. 
Rating:
5.0

Customer did not leave a comment.

Ryan P. 
Rating:
5.0

Customer did not leave a comment.

Zachary B. 
Rating:
5.0

Customer did not leave a comment.

SHERRY I. 
Rating:
5.0

Customer did not leave a comment.

STEVE G. 
Rating:
5.0

The owner at C and V is professional, prompt and courteous. I have had issues regarding reservations being lost or incorrect at other local u-haul rental facilities and he has NEVER fallen through. I send everyone that is looking to him.

KARL H. 
Rating:
5.0

Excellent service and equipment.

Chris C. 
Rating:
5.0

Very friendly and efficient.

Rebecca V. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
3.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
3.0

Customer did not leave a comment.

DAMONC G. 
Rating:
5.0

Very nice man at the counter. Quick and easy checkout.

Jason L. 
Rating:
5.0

Customer did not leave a comment.

elena B. 
Rating:
5.0

None, great service.

Tyler B. 
Rating:
4.0

It wasn't the owners fault, the computer system didn't recognize that the trailer I was renting was on the lot and ready to go, so picking up the trailer took WAY longer than necessary. But, that was a U-HAUL system issue, SO if that were fixed, it'd have been a perfect check-in experience. No other problems!

Bill B. 
Rating:
4.0

I reserved a auto transport in Altoona PA. Got a call it had broken down. Had to get it from another uhaul location. So instead of paying for a one day rental, I had to pay for two. Not fair to me.

Edwin W. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND R. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
4.0

Customer did not leave a comment.

Johnathan A. 
Rating:
5.0

The gentleman who assisted me was kind, patient and very helpful. The truck was extremely clean and very well maintained. He made what was a very stressful situation for me much easier to manage. I appreciated the ease of reserving, picking up and finalizing this transaction. Thank you!

anne A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth O. 
Rating:
5.0

Very accommodating.

Lucy S. 
Rating:
5.0

The self-dispatch service if a convenient, hassle free option when it works. My cellular network provider did not have good enough reception to use the service and I had to wait 2 hours for the store to open. Would be nice to rate the providers coverage in that area so customers would have an idea of service in the area. But Pat, the store owner was great, made the experience better for me. Thank you

William M. 
Rating:
5.0

Customer did not leave a comment.

Jodi R. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

The information I received from the neighborhood uhaul dealer about returning the dolly we rented ended up being very wrong. He indicated that I would have no problem returning the dolly to a different dealer than originally indicated. We arrived very late at night in the city we indicated on the return, but dropped the car just continued on to our final destination. When we took the dolly back we were charged an additional full rental fee because it was not at the designated return location. If I had known this I would have designated differently in the first place.

Jannettealine C. 
Rating:
5.0

Customer did not leave a comment.

Susan D. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
4.0

Pat was very helpful and courteous, great guy to have working for U haul

micheal L. 
Rating:
4.0

It would be nice to drop off at the location closest to me, but couldn't be happier with the treatment at this place. Nice guy.

Ted D. 
Rating:
5.0

Spent to much money for only using 2 day then dropped off clean and early and filled up and still charged 342 dollars

George J. 
Rating:
4.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Nothing, Pat is amazing at this location!

Susan D. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

My origin zip code was 15044. U Haul made me drive an hour to Grove City. I will never rent from U Haul again.

Thomas K. 
Rating:
4.0

This location was fine - did make two errors on paperwork that would have cost me approximately $13, but I was able to get this corrected at the drop off location. Clerk was nice. Truck was fine.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Shawn K. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
4.0

The app was confusing and finished my return before all the steps were completed so not having a person working and having to use the app was not ideal.

Matthew V. 
Rating:
4.0

Customer did not leave a comment.

barry R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
2.0

Customer did not leave a comment.

Erin S. 
Rating:
5.0

I utilized the U-Haul app on Android, the app experience was a bit bumpy.

Jim S. 
Rating:
4.0

Happy, great customer service!

Caleb M. 
Rating:
5.0

I had to drive approx 45 minutes out of my way for the pickup due to the non-availability of the 5x8 trailers in Western PA. This is not a fault of the local dealerships.

charles G. 
Rating:
4.0

Put power mirror adjusters on mirrors. Sucked stopping and adjusting the mirrors by hand.

John D. 
Rating:
5.0

it was a pleasant experience

TERRY P. 
Rating:
5.0

Customer did not leave a comment.

Patsy V. 
Rating:
5.0

Customer did not leave a comment.

Anna S. 
Rating:
5.0

Customer did not leave a comment.

Patsy V. 
Rating:
5.0

Customer did not leave a comment.

Joshua D. 
Rating:
5.0

Well still have not received anything about my return

WILLIAM A. 
Rating:
4.0

Staff could more efficiently receive equipment if not forced to use cell phone app.

Richard H. 
Rating:
4.0

There was a little dust on the floor and they charged me $25 cleaning fee. Rio off!! Use the other Uhaul place in Grove City PA

Willis C. 
Rating:
3.0

Had to call AAA and use one of my tows on my account to get the truck out of a muddy rut. The wheels were bald.

Beth S. 
Rating:
5.0

Customer did not leave a comment.

Patsy V. 
Rating:
5.0

Customer did not leave a comment.

Patsy V. 
Rating:
5.0

Customer did not leave a comment.

luann A. 
Rating:
5.0

I tried to rent a truck for a couple weeks and they said I could only go day by day. I had to return the truck before I was nearly finished with my move. I just reserved another truck for the labor day weekend .....from BUDGET.

MIKE B. 
Rating:
5.0

Both locations- pick up and drop off the people were great

william B. 
Rating:
5.0

Got me everything I needed. Thank you

bob C. 
Rating:
3.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

Gail T. 
Rating:
5.0

Shop owner was very kind, courteous, and helpful. Pick up and drop off were very easy!

Kelly G. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Earl K. 
Rating:
5.0

Customer did not leave a comment.

CHARLES D. 
Rating:
5.0

Customer did not leave a comment.

Jeremy S. 
No reviews have been submitted for this location.

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