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Customer Reviews for Cape Self Storage LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Our drop off was easy
FRANCESCO VIt was a great experience after understanding the process of renting and returning the vehicle. The extra plus was the convenience of it all. I would definitely rent from them again!
Shirley SExcellent experience. I'm amazed at how smoothly everything went without a human involved. But I do miss the human interaction. It affected my confidence in how the whole thing would go from start to finish.
Debra PIt was a pleasure to work with Frank. He was very friendly, professional and knowledgeable. The experience was stress free and easy.
Tina MNo one was there to pick up truck. I had to spend 45 minutes to check in on line If I was told no one would be there (they said they would be there until 4) I would have had most of the on line things completre befor I showed up. The windows were filty dirty and the windshield cleaner in truck was empty
george pOnline pickup is a nightmare. Why does it ask me to input all my information at check in and not when i am making the reservation?????
Robert PI did not receive the 2 dozen blankets that I request it which I wanted up paying for.
Peter APleasant facility
Thomas BGreat Job
Timothy KExcellent service. Thank you Frank!
TAYLOR BLocation did not have the furniture covers or the moving dolly I ordered. They replaced it with an appliance dolly which was too big and cumbersome.
FRANK FFrank was the most helpful of all U Haul people i dealt with in trying to schedule. I would definately recommend this location to anyone in need of a U Haul.
TINA Ogood experience
MARK HMake sure that all locations have the requested moving equipment (dollies, etc)
James PVery friendly!
JILL HManager was very helpful and accomodating. Will use this location in the future.
Francis AInform the customer when they make a reservation weeks ahead of time to ensure a truck that one way not be available. This move was temporary will be moving permanently in 2 months will not use uhaul again.
KELLY H