Customer Reviews for Capital Auto and Wrecker
(U-Haul Neighborhood Dealer)

422 reviews

2900 E 10th St   Greenville, NC 27858

(252) 752-4006

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(252) 752-4006

2900 E 10th St
Greenville, NC 27858

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

HALE S. 
Rating:
4.0

Customer did not leave a comment.

Jon J. 
Rating:
5.0

Capital Auto was exceptionally helpful considering they were not my designated drop off location. My original drop off location was Carolina Mini Storage with I had multiple issues and whom if I could rate I would zero stars.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Valerie L. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
2.0

Customer did not leave a comment.

JOSE J. 
Rating:
4.0

Customer did not leave a comment.

Tisha B. 
Rating:
5.0

Customer did not leave a comment.

STEWART A. 
Rating:
2.0

Nowhere to park the vehicle. Personnel not very helpful.

William B. 
Rating:
5.0

Customer did not leave a comment.

Loyd S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
4.0

Nothing - very friendly and helpful staff and everything went smoothly. Thanks!

JOHN D. 
Rating:
4.0

Customer did not leave a comment.

mike P. 
Rating:
5.0

Nothing

Mariella C. 
Rating:
1.0

showed up to pick up trailer that I had already preregistered with my cc and DL. only to be met in a very small office full of 8-10 people having a party and eating. NONE wearing a mask, office rep was on phone thanking employer for their bonus and talked and talked leaving us at the counter waiting, then I had to show my cards all over again that i had gave online I would like to be contacted

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

GEORGE R. 
Rating:
5.0

Customer did not leave a comment.

LATRISHA J. 
Rating:
5.0

Customer did not leave a comment.

Travis G. 
Rating:
3.0

Customer did not leave a comment.

Baleigh N. 
Rating:
4.0

I don't hook up trailers very often, It would be nice if the person inspecting the trailer hook up new more than me about it.

Jason C. 
Rating:
5.0

Capital Auto and Wrecker made drop-off a great experience. Even met the property owner--Greg Lee, who stopped to assist with drop-off.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Sherry A. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Online drop off is faster and convenient.

LUIS M. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS R. 
Rating:
5.0

The lady at the front desk was so helpful and nice, thank you!

CHRISTOPHER A. 
Rating:
3.0

Customer did not leave a comment.

Gill B. 
Rating:
4.0

hard to park at location. auto repair shop. good service on trailer.

Michael S. 
Rating:
3.0

Trucks are rented with only 1/4 tank of fuel which causes the renter to have to fill the tank as soon as you rent the vehicle.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Blair H. 
Rating:
3.0

Customer did not leave a comment.

Shirleyann S. 
Rating:
5.0

Nice and easy Uhaul experience.

Robert O. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

The location was fine. However the truck had problems. I only drove 10 miles total and they charged me for 1000's of miles. The window on the passenger side had problems and made a very loud scratching noise when attempting to roll up or down. The window fell into the door and shattered and nearly caused me eye damage. This was of grave concern. I had glass flying around a moving vehicle. The district manager was very aggressive and intimidating. I really felt threatened and unsafe. This behavior will no longer be tolerated. Please ask Gleen cease and desist immediately. I will work vigorously to remain safe. I feel as tho I owe 20.00$ for the rental. Signed this day, Michael Smith

Michael S. 
Rating:
4.0

Lauren called a few days prior to confirm my truck and trailer were on site. She was very pleasant over the phone and very much so as we met in person. The staff was courteous and helpful and made the start of our long move a little less stressful that morning!

Dan G. 
Rating:
5.0

Theres nothing to improve

Tasha H. 
Rating:
5.0

Customer did not leave a comment.

Gill B. 
Rating:
5.0

I had asked for a furniture dolly, but when I got there they only had a small dolly.

Edward T. 
Rating:
4.0

Customer did not leave a comment.

DANIELLE B. 
Rating:
5.0

Nothing

Tasha H. 
Rating:
4.0

Customer did not leave a comment.

Ray B. 
Rating:
5.0

Customer did not leave a comment.

Ted E. 
Rating:
5.0

Very sweet girl at the front desk.

Brittany C. 
Rating:
3.0

Took 30 minutes to get truck

korey S. 
Rating:
3.0

Jacks on trailers would be nice. Very helpful for solo hooking and unhooking.

Williams K. 
Rating:
5.0

Floor was dirty with trash, leaves, dirt, screws. Roof leaked and landed on new furniture. Have not inspected for apparent damage, as the trailer was unloaded at night in Charlotte..

BART C. 
Rating:
5.0

Customer did not leave a comment.

Victoria R. 
Rating:
4.0

I appreciated the fact that an employee connected the trailer to my truck for me. I have had other Uhaul dealers that required me to do its myself.

alvin U. 
Rating:
1.0

The location itself is excellent. However, the customer service is not good. This location does not seem to be well managed. I would suggest improving the customer service and management.

Alaina P. 
Rating:
3.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Barbara A. 
Rating:
3.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Ingrid V. 
Rating:
2.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

Trenton S. 
Rating:
5.0

after being charged three times for the same rental by uhaul right now I probably will not using uhaul again

LEONARD K. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

terry H. 
Rating:
5.0

Customer did not leave a comment.

Roger B. 
Rating:
2.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

This location did not know where I was going. State, City or address. Knew about pick up but did not know beyond thatt? Is that a uhaul & Capital communication?

larry L. 
Rating:
4.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Lady was super nice an called lincolnton where I picked it up to try to get the mileage adjust but the guy on the phone wanted to be ugly about it so she had to call her representative was there about 2 hrs getting this issue fixed

crystal E. 
Rating:
3.0

Customer did not leave a comment.

Nancy E. 
Rating:
3.0

Customer did not leave a comment.

RAY D. 
Rating:
3.0

The back of the truck had trash. We didn't point it out and then got charged for it.

Katherine F. 
Rating:
5.0

Customer did not leave a comment.

LATRENDA B. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Smooth transaction!

Kevin K. 
Rating:
4.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Ralph D. 
Rating:
4.0

Customer did not leave a comment.

CARL M. 
Rating:
3.0

One running light out

Harry O. 
Rating:
5.0

Customer did not leave a comment.

Angelene P. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA T. 
Rating:
5.0

Friendly and helpful every time I have used this location.

Arthur C. 
Rating:
4.0

nothing it was great!

Janay G. 
Rating:
3.0

Customer did not leave a comment.

bemjamin N. 
Rating:
5.0

Customer did not leave a comment.

Kurt S. 
Rating:
5.0

Very nice person at the desk made the drop off easy

Lenora B. 
Rating:
3.0

I simply dropped off the vehicle here. It was close to ECU campus and student housing which made the dropoff easy

Scott G. 
Rating:
3.0

Customer did not leave a comment.

Kelly M. 
Rating:
4.0

Customer did not leave a comment.

Irving P. 
Rating:
3.0

Evidently one of the prior customers had a white dog. there was long white dog hair through out the cab. Also, my original contract was to pick up the truck on Sunday, because they weren't open, a new contract was written to pick up the truck on saturday. Because of this change in pick up date, I was required to drop off the truck a day early. because I could not logistically do that, I had to pay an additional charge for keeping the truck an extra day. Also - I had to add a quart of oil to the truck.

Deborah V. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
4.0

Truck needs alignment and tuneup

Phillip S. 
Rating:
5.0

Customer did not leave a comment.

Terri D. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA W. 
Rating:
3.0

Customer did not leave a comment.

anne M. 
Rating:
4.0

Customer did not leave a comment.

daytrell D. 
Rating:
3.0

Customer did not leave a comment.

rocky C. 
Rating:
3.0

Thank you

Tim K. 
Rating:
5.0

Customer did not leave a comment.

PAUL P. 
Rating:
3.0

Customer did not leave a comment.

john B. 
Rating:
3.0

felt a little unorganized...couldn't find the key to the U-haul shed to begin with (had a spare that was used)...employee was polite though

DENNIS J. 
Rating:
3.0

Customer did not leave a comment.

MELVIN A. 
Rating:
2.0

your charge of .99 per mile was too, too expensive!!!!

Lolita S. 
Rating:
5.0

Customer did not leave a comment.

STORMY M. 
Rating:
5.0

Everyone was great and did a nice job.

RUSSELL S. 
No reviews have been submitted for this location.

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