Very nice person at the front desk! Very helpful and has a great sense of humor :-)
DOUGLAS B
Customer Reviews for Capital City Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was good service person was nice nothing to complain about
Jon Eno one was at the location and the app was very hard to work with, why should I have to do all the work for you when I am the customer and paid $180 for a 3 hour rental, the fact that i had to document all the pictures and spend extra time downloading and documenting took time out of my day was not ok!
Gary P⭐⭐⭐⭐⭐ Smooth rental, highly recommend this location. Rented a 15-foot truck today and had a very positive experience. The Truck: Clean, worked great, and the loading ramp was a lifesaver for our heavier items.The Gear: The utility dolly was included as expected. There was a tiny mix-up with the furniture pads (was told they were free but noticed a small $5 charge on the bill), but it wasn't a big deal to us. The Staff: Excellent customer service. The team was friendly, fast, and helpful.Overall a great, stress-free rental. Will use this location again!
jill b