Customer Reviews for Car City of Whiteville Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Car City of Whiteville Inc

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Anthony G. on

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Customer service was awesome!! Very quick and easy.

Angela W. on

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Darren C. on

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Norvan B. on

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Oretha K. on

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Worked out great for out Marine corps toys distribution delivery! Will definitely be using them again in the future. Kind, helpful and accommodating!

Gary L. on

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dyisha G. on

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Representative did not inform me on the return time of the U-Haul & what time the business closed. Representatives should elaborate more at the time of renting the uhaul & the return directions if after business hours.

Jacqueline G. on

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keep up the good work.

Richard M. on

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Raymond G. on

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Beverly R. on

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Derrick E. on

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John B. on

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The staff at Car City went above and beyond to help us! Due to no fault of theirs, the truck we reserved was unavailable on the day of our move. U-haul redirected us to a location that was about a 40-50 mile round-trip from Car City. The owners of the U-Haul service at Car City took the time and effort to drive to the other location, pick up the truck, and bring it back to Car City for us. Everyone there was professional and friendly and made the process of renting the truck fast, simple, and enjoyable. I thought "Customer Service" was a thing of the past, but the staff at Car City proved that there ARE still businesses and people who put people above a dollar! This is the second time, in as many moves, where I was redirected at the last minute from the original rental location to one much further away by U-Haul, and I had decided that in the future I would use another company. The actions of the owners/staff at Car City have made me give U-Haul another chance. I sincerely hope that U-Haul recognizes and appreciates this fine franchise!

Brandon R. on

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Jeremy T. on

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Sharon B. on

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Ronald H. on

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Excellent service. Will use next time I need U-haul.

Jennifer J. on

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Anicka G. on

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Sammy M. on

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Very friendly and helpful. Highly recommend.

Wesley T. on

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Everything was good no improvements needed