Customer Reviews for Car City of Whiteville Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Car City of Whiteville Inc

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Paul K.
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Customer did not leave a comment.

Henry H.
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Very professional with a great, helpful attitude. Definitely rent from them again!!!!!

Demond L.
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The gentleman was very friendly and receptive making the trip and transition very smooth. Thank you.

Tracee M.
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Customer did not leave a comment.

trisha H.
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The lady waved the 12$ extra because the guy I picked up the uhaul from messed up on his part and told me the wrong information

Mikayla W.
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Everything was great and the truck was very clean! The only complaint that I have is they forgot my moving blankets and I didn't realize it until I had already left

BENNY B.
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Customer did not leave a comment.

CHARLES H.
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I will be a repeat customer anytime I need a UHal. Also the service was great. Shane that helped me Wednesday on the phone to secure the 15ft truck and he helped us today was great. Excellent!

carlton P.
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Clerk who filed our reservation made a mistake with the pickup date. This created hours and hours of frustration and difficulty. Wait on time on your Customer Service Go U-Haul was most difficult to maneuver. Know it was just an error so we will use Car City again. Only did the evaluation honestly for this one time. Car City is usually excellent too.

William J.
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Nothing. Everything was excellent.

Andrea S.
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Customer did not leave a comment.

TARA M.
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Matthew S.
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Jeanna D.
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Great customer service and great pricing! Thanks

Amy S.
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Teeya went above and beyond helping us.

CRYSTAL W.
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Customer did not leave a comment.

Jeff H.
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In reference to returning the trailer during off hours, I did have a problem with the mobile application working properly. I had to go in and out of the mobile application befor it would let me select "return" trailer. Thanks,

Rose Marie M.
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Perfect customer service from Shane Clean vehicle van Personable and professional Always consistent quality service He always remembers my name and makes me feel important.

Tracee M.
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I rent this trailer from this location quite often. The employee s that help me are very nice. If they dont have what i need at the time they go out of the way to help me find what I need. My experience with this location has always been a good one. I recommend them to my friends.

Benjamin S.
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Customer did not leave a comment.

Robert L.
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Nothing

Portia B.
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Ronnie F.
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Vicki D.
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Very friendly and easy to work with

GREGORY B.
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Dewey H.
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sondra D.
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Robert N.
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Deanna L.
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Charles C.
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Nina M.
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Vanessa T.
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Cassie D.
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Jacqueline A.
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Vinita V.
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Darnell D.
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Paul A.
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Anthony G.
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Customer service was awesome!! Very quick and easy.

Angela W.
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Darren C.
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Norvan B.
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Oretha K.
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Worked out great for out Marine corps toys distribution delivery! Will definitely be using them again in the future. Kind, helpful and accommodating!

Gary L.
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Customer did not leave a comment.

dyisha G.
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Representative did not inform me on the return time of the U-Haul & what time the business closed. Representatives should elaborate more at the time of renting the uhaul & the return directions if after business hours.

Jacqueline G.
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keep up the good work.

Richard M.
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Raymond G.
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Beverly R.
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Derrick E.
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John B.
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The staff at Car City went above and beyond to help us! Due to no fault of theirs, the truck we reserved was unavailable on the day of our move. U-haul redirected us to a location that was about a 40-50 mile round-trip from Car City. The owners of the U-Haul service at Car City took the time and effort to drive to the other location, pick up the truck, and bring it back to Car City for us. Everyone there was professional and friendly and made the process of renting the truck fast, simple, and enjoyable. I thought "Customer Service" was a thing of the past, but the staff at Car City proved that there ARE still businesses and people who put people above a dollar! This is the second time, in as many moves, where I was redirected at the last minute from the original rental location to one much further away by U-Haul, and I had decided that in the future I would use another company. The actions of the owners/staff at Car City have made me give U-Haul another chance. I sincerely hope that U-Haul recognizes and appreciates this fine franchise!

Brandon R.
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Customer did not leave a comment.

Jeremy T.
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Sharon B.
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Ronald H.
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Excellent service. Will use next time I need U-haul.

Jennifer J.
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Anicka G.
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Sammy M.
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Very friendly and helpful. Highly recommend.

Wesley T.
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Everything was good no improvements needed

No reviews have been submitted for this location.

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