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Kirk R.
Customer Reviews for CarHub
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is not a full Uhaul location and is incredibly difficult to find. There was one small "Uhaul" sign in the window and only our reserved truck in the back parking lot. The truck clearly was not checked by any Uhaul employee before I picked it up. The tires on the truck were well below specified pressure (67 psi instead of 80 psi) and the back of the truck was missing ALL equipment requested. There were no furniture pads and no dollies, and I had to go to an alternate location to pick up the furniture pads. The alternate location also did not have any dollies available, stating that there was a "Uhaul-wide" shortage. If that is the case, that should be CLEARLY stated by Uhaul when I make the reservation, so that I can make alternate arrangements.
Scott C.