Alysia M.
Tires were extremely slick.
Customer Reviews for Caribou Jacks Trading Company
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Caribou Jacks Trading Company
Scott M.
The man who helped us was very polite and helpful. Thank you.
aaron G.
The location was all right for the pickup, but there were some problems with the U-Haul website which were very frustrating and the personnel at this location did not know how to deal with. The regional manager for SE Idaho U-Haul was, however, and that is why I would rate this location as it is and recommend it to a friend. Thank you Mr. Paul Johnson.
annette G.
The personnel at Caribou Jack's, Soda Springs are very kind and professional. We will definitely be back for all our UHaul needs. They also have a great little restaurant with yummy sandwiches.
Samuel B.
CJ's is an excellent location...staff are super friendly!!!
Samuel B.
The best location to rent from...the staff and manager Robert are always awesome!!!!!
Mark H.
Very friendly. Great BBQ!
brenda P.
Please prior comment.
Aileen S.
If you make your reservation online and decline the coverage, you ALSO have to make sure you verbally decline it in the store as well. Otherwise, they will charge you for it.
Brian M.
No one helped me hook the trailer up. I was sent out to a back parking lot to look for the trailer which was in a big puddle.
Mark W.
The employees at both sites were awesome.
RALPH W.
great service and the unit was close to being brand new, Highly recommend
Barney S.
Have the retailer know how to get into their u-haul app. Had to wait for a half hour to get a car dolly. While they found somebody that knew what to do.
Tim O.
Truck was clean inside and out. Window wash reservoir was empty. Kind of puts the rest of the vehicle maintenance in question. Rental clerk was not at all vested in our rental of the equipment. Rental clerk sent me to get my own appliance dolly and I had to lift it into the truck while he watched me do it.
Stephen L.
The Young man that helped us was so nice and friendly.... we would definitely go there to rent a u haul
Rebecca R.
Coolest business in Soda Springs!
Natalie P.
Upon returning, someone else had left a trailer in a very inconvenient place, making it tough to park ours. Not to mention another business using the same area to park their vehicles. Soon there will be an accident.....
Lysle B.
Service was good. All good
Peggy H.
Very nice owner. Very accommodating when we decided to go for a bigger truck.
charleena A.
Truck not clean all tires were bald except front passenger truck not maintained breaks had vacuum leak and whistled when engaged put $110.00 in tank and 4 gallons only took me 212 miles. Called and reported it and was told some one would call me been 48 hours still no call. NIT HAPPY WITH UHAUL AT ALL
Chris P.
The people at the location were new to the U-Haul program but they were very nice and helped us when we were in a very bad spot
CHARLES M.
Front windshield was cracked. Window was bug dirty.overall great truck.
Megan O.
Loaded trailer up. Realized it had a loose wheel, I'm guessing a bad wheel bearing, and no fresh grease, had to move all my stuff to a different trailer. And that trailer had no right blinker. It was frustrating.
Pamela H.
The truck we rented had not been cleaned out. The tires had not been checked and one had too much air and one was dangerously low. 49psi.
Patricia M.
Have the truck that is ordered with a confirmation from your internet reservation system.
JOANNE A.
Great service!
STEVEN L.
Very friendly will use again
Ron R.
Nice people easy to work with. No improvement needed.
Gregg H.
Very friendly and Professional
lori H.
No improvement needed. Great customer service.
Sandra L.
We had to drive 90 miles out of the way to pick it up. The truck was not at the place it was supposed to be - a mile from where we needed it.
Erin B.
Nothing, everything was perfect and went as planned.
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