Customer Reviews for Caribou Jacks Trading Company
(U-Haul Neighborhood Dealer)

93 reviews

50 E 2nd S   Soda Springs, ID 83276

(208) 547-4612

Location Hours

  • Mon-Fri: 8 am - 6:30 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 547-4612

50 E 2nd S
Soda Springs, ID 83276

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6:30 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
3.0

Tires were extremely slick.

Alysia M. 
Rating:
5.0

Customer did not leave a comment.

Joel M. 
Rating:
5.0

Customer did not leave a comment.

Kip B. 
Rating:
3.0

Customer did not leave a comment.

April J. 
Rating:
5.0

The man who helped us was very polite and helpful. Thank you.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

jeff B. 
Rating:
5.0

The location was all right for the pickup, but there were some problems with the U-Haul website which were very frustrating and the personnel at this location did not know how to deal with. The regional manager for SE Idaho U-Haul was, however, and that is why I would rate this location as it is and recommend it to a friend. Thank you Mr. Paul Johnson.

aaron G. 
Rating:
5.0

Customer did not leave a comment.

KRISTI T. 
Rating:
5.0

The personnel at Caribou Jack's, Soda Springs are very kind and professional. We will definitely be back for all our UHaul needs. They also have a great little restaurant with yummy sandwiches.

annette G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
1.0

Customer did not leave a comment.

Martin G. 
Rating:
5.0

Customer did not leave a comment.

John James B. 
Rating:
5.0

Customer did not leave a comment.

Ned M. 
Rating:
5.0

CJ's is an excellent location...staff are super friendly!!!

Samuel B. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Customer did not leave a comment.

Tracy E. 
Rating:
2.0

Customer did not leave a comment.

Nickole P. 
Rating:
5.0

Customer did not leave a comment.

Jonathon B. 
Rating:
5.0

The best location to rent from...the staff and manager Robert are always awesome!!!!!

Samuel B. 
Rating:
5.0

Very friendly. Great BBQ!

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Lysle B. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Please prior comment.

brenda P. 
Rating:
4.0

If you make your reservation online and decline the coverage, you ALSO have to make sure you verbally decline it in the store as well. Otherwise, they will charge you for it.

Aileen S. 
Rating:
2.0

No one helped me hook the trailer up. I was sent out to a back parking lot to look for the trailer which was in a big puddle.

Brian M. 
Rating:
4.0

Customer did not leave a comment.

Julia L. 
Rating:
5.0

Customer did not leave a comment.

KENNY F. 
Rating:
5.0

The employees at both sites were awesome.

Mark W. 
Rating:
5.0

great service and the unit was close to being brand new, Highly recommend

RALPH W. 
Rating:
4.0

Customer did not leave a comment.

cade L. 
Rating:
1.0

Customer did not leave a comment.

Tyson B. 
Rating:
5.0

Customer did not leave a comment.

Kelly K. 
Rating:
5.0

Have the retailer know how to get into their u-haul app. Had to wait for a half hour to get a car dolly. While they found somebody that knew what to do.

Barney S. 
Rating:
5.0

Customer did not leave a comment.

GLENN P. 
Rating:
2.0

Truck was clean inside and out. Window wash reservoir was empty. Kind of puts the rest of the vehicle maintenance in question. Rental clerk was not at all vested in our rental of the equipment. Rental clerk sent me to get my own appliance dolly and I had to lift it into the truck while he watched me do it.

Tim O. 
Rating:
5.0

The Young man that helped us was so nice and friendly.... we would definitely go there to rent a u haul

Stephen L. 
Rating:
5.0

Customer did not leave a comment.

April J. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Coolest business in Soda Springs!

Rebecca R. 
Rating:
5.0

Upon returning, someone else had left a trailer in a very inconvenient place, making it tough to park ours. Not to mention another business using the same area to park their vehicles. Soon there will be an accident.....

Natalie P. 
Rating:
5.0

Customer did not leave a comment.

terri D. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
5.0

Service was good. All good

Lysle B. 
Rating:
5.0

Customer did not leave a comment.

Nathan R. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
4.0

Customer did not leave a comment.

Justin H. 
Rating:
5.0

Very nice owner. Very accommodating when we decided to go for a bigger truck.

Peggy H. 
Rating:
5.0

Customer did not leave a comment.

Clay O. 
Rating:
5.0

Customer did not leave a comment.

Jill S. 
Rating:
5.0

Customer did not leave a comment.

LAURA W. 
Rating:
5.0

Customer did not leave a comment.

Becky C. 
Rating:
5.0

Customer did not leave a comment.

Bryan F. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
2.0

Truck not clean all tires were bald except front passenger truck not maintained breaks had vacuum leak and whistled when engaged put $110.00 in tank and 4 gallons only took me 212 miles. Called and reported it and was told some one would call me been 48 hours still no call. NIT HAPPY WITH UHAUL AT ALL

charleena A. 
Rating:
5.0

Customer did not leave a comment.

Lysle B. 
Rating:
5.0

Customer did not leave a comment.

vance W. 
Rating:
5.0

Customer did not leave a comment.

Lysle B. 
Rating:
5.0

Customer did not leave a comment.

Ruth G. 
Rating:
5.0

Customer did not leave a comment.

C Scott S. 
Rating:
4.0

Customer did not leave a comment.

KEN S. 
Rating:
5.0

The people at the location were new to the U-Haul program but they were very nice and helped us when we were in a very bad spot

Chris P. 
Rating:
5.0

Customer did not leave a comment.

NATHAN S. 
Rating:
5.0

Front windshield was cracked. Window was bug dirty.overall great truck.

CHARLES M. 
Rating:
2.0

Loaded trailer up. Realized it had a loose wheel, I'm guessing a bad wheel bearing, and no fresh grease, had to move all my stuff to a different trailer. And that trailer had no right blinker. It was frustrating.

Megan O. 
Rating:
4.0

The truck we rented had not been cleaned out. The tires had not been checked and one had too much air and one was dangerously low. 49psi.

Pamela H. 
Rating:
5.0

Customer did not leave a comment.

Greg K. 
Rating:
3.0

Have the truck that is ordered with a confirmation from your internet reservation system.

Patricia M. 
Rating:
5.0

Customer did not leave a comment.

Duane E. 
Rating:
5.0

Great service!

JOANNE A. 
Rating:
5.0

Customer did not leave a comment.

Marla W. 
Rating:
4.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Very friendly will use again

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

Dale M. 
Rating:
5.0

Customer did not leave a comment.

gerald T. 
Rating:
5.0

Customer did not leave a comment.

kelly C. 
Rating:
5.0

Customer did not leave a comment.

KEN M. 
Rating:
5.0

Customer did not leave a comment.

RICK M. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Sadie S. 
Rating:
5.0

Nice people easy to work with. No improvement needed.

Ron R. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
5.0

Very friendly and Professional

Gregg H. 
Rating:
5.0

No improvement needed. Great customer service.

lori H. 
Rating:
1.0

Customer did not leave a comment.

Donna G. 
Rating:
3.0

Customer did not leave a comment.

Bryan F. 
Rating:
3.0

We had to drive 90 miles out of the way to pick it up. The truck was not at the place it was supposed to be - a mile from where we needed it.

Sandra L. 
Rating:
5.0

Customer did not leave a comment.

Gloria D. 
Rating:
5.0

Customer did not leave a comment.

mabel B. 
Rating:
5.0

Customer did not leave a comment.

TAYLOR H. 
Rating:
5.0

Nothing, everything was perfect and went as planned.

Erin B. 
No reviews have been submitted for this location.

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