Customer Reviews for Carmel Welding & Supply Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Carmel Welding & Supply Co

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Oliver B. on

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Customer did not leave a comment.

Ann S. on

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Very friendly check in

Cy N. on

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Justin was awesome. He educated us on everything we needed to know and was very professional. Excellent customer service.

FENG Q. on

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Derek G. on

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Justin was great to work with! We’ve rented many uhauls as we’ve moved several times in the last few years. Previous experiences were good - this location is GREAT!

Patricia H. on

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Joseph F. on

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Willard D. on

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Truck wasn’t ready to be picked up, and U-Haul rep was not present when I went to pick it up (or present at all that day). Carmel Welding sent someone to help that wasn’t experienced and ended up taking an hour to get out of the lot even though I did the mobile setup as requested two days before. Furniture pads/blankets were not folded and strewn about in the back. Cargo bin was not tidy. Requested two dollies and they were not in the vehicle, had to have employee go find two after he suggested I move without them. Was not employees fault as he was not the designated U-Haul rep and he was still helpful. Vehicle was also given to me with less than 1/16 of gas (practically empty). Fortunately, the employee checked everything in the truck (odometer and gas tank) because he said they were completely wrong and I was almost charged for extra mileage that had not been reported. The U-Haul app also was not working properly even though I had 4 bars of Verizon LTE service and had me redo taking pictures for after hours drop off 5 times because it kept saying network error and it wouldn’t move forward. Overall, I’m very dissatisfied with my experience and will probably not use U-Haul in the future for moving or recommend to a friend.

Ben S. on

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patricia S. on

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Gerald E. on

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Justin was very friendly, helpful and accommodating. I will need another rental within 6 months, and I will be sure to return to this office

Chris L. on

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Always good service at Carmel welding!

Erin S. on

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John K. on

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Paul L. on

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Excellent service. I would recommend this U-Haul dealership.

jennifer G. on

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Laura B. on

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Great customer service!

Alex B. on

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Great Service

Jennifer C. on

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Justin was wonderful!

Jerry L. on

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I'm a repeat customer because Justin does a great job. While I'm sometimes re-directed to another location due to availability of equipment my preference is to rent from this location.

Justin D. on

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Excellent Customer Service

Marcus D. on

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Absolutely nothing, Justin should get a promotion. I have never ever had someone as cordial and welcoming as him. He helped me with everything, it was a truly great moving experience thanks to HIM!

Kevin and F. on

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Clair D. on

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Justin was knowledgeable and very accommodating based on my needs. Would recommend to a friend!

Christopher T. on

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Appreciated

John M. on

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Justin was great and he made certain that I had everything that I needed.

Christopher S. on

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Tariq R. on

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Justin provided excellent customer service for which he must be commended.

Angar T. on

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We were charged by this location on top of our initial invoice at pick up location. We tried calling them and left message but never gotten back to us. I am still charged 194$ by this place which I think we were not supposed to. We already paid the invoice initially when we picked up. This was just a drop off location. I would appreciate if they get back to me and explain the overcharge.

Jessica H. on

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I believe Justin was the employee who was there when i went to pick up the truck and I would like him to be recognized. He was friendly, helpful, and extremely professional...made this U-Haul renting experience a fantastic and stress-free one!! I will definitely be using this location again for future rentals.

Sagar S. on

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Justin did a great job getting my rental ready and helping me get on my way. Thanks.

david P. on

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Justin is the best customer service representative I have experienced in some time. In every way, a 5 star review! Thank you. dp

Claire T. on

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The company was extremely good. The person who took care of me was extremely professional and courteous. The truck was clean. I will recommend 100% this company for renting a u-haul.

Richard E. on

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Wanted to extend a compliment to Justin for his efficiency and commitment to make sure our rental experience met our needs and expectations.