Someone should be at the location for pickup. It took us an hour to get our truck which we had taken care of on line. What a screwed up mess it turned out to be. And then the lock box with the keys wouldn't open either.
Trailer Rental & Towing in Carmel, IN at Carmel Welding & Supply Co
Moving to or from Carmel, IN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Carmel, IN 46032 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Carmel, IN
Cargo trailers in Carmel, IN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Carmel Welding & Supply Co!
Utility trailers are perfect for towing large or oversize cargo in Carmel, IN 46032. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Carmel Welding & Supply Co provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Carmel, IN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Carmel, IN online today!
Trailer and Towing Supplies
Everything was great. Except the fact is smelled like pot. I told Bill and he offered another truck. I declined as I was in a rush. But otherwise everything was great.
The online check in was quick, easy and made the experience go smoothly.
Friendly and knowledgeable staff -- they truly were there to help.
The truck interior was dirty. Especially with Covid 19, I would had expected better. I took a lysol wipe to the steering wheel, ect. and it was nasty. Also, when an employee tells you that you are all set to go, one would expect the key to be in the truck but no. They had to hunt it down. Bill, the manager was very nice but it is those reasons, I had to rate it just average.
No point to online check in. Had to walk in after all and seemed like I annoyed the employees. The man who handed me the keys pointed to one size of the parking lot and said "your truck is in the corner there." It was only then did I realize there were two trucks in two different corners. I got into the wrong one at first, it smelled like cigarettes. The second one (the correct one) had a lawnmower in front of it and a car beside it that I had to navigate around. It just wasn't a seamless experience.
I dropped off and didnt interact w/ anyone
Very easy, friendly, people to deal with.
Confusing. No direction on where to go.
I am very dissatisfied with the $20 "convenience fee" for returning my equipment "after store hours". This is not a good customer experience that is not justified by any logical means. There is no extra effort on the part of U-Haul to complete my rental process regardless of whether I see a person live at the desk or drop off my key in a dropbox (which is attached to the door of the U-Haul office). Especially during this time of limiting face-to-face interaction, I am being penalized for social distancing. I am requesting a return phone call from U-Haul Customer Service and a refund of the $20 convenience fee on my card.
The online experience of picking up the truck is weak.
Return and website was difficult to use. Slow loading and kept failing before submitting
Bill did an excellent of working with us. We were able to re-schedule our return time for our truck when he had another one return early. Good Customer Services Rick & Todd Wood
The process was Simple and straight forward. Friendly staff.
Clean the cab floor and try to have someone knowledgeable of the uhaul process on duty.
Bad experience with the 24/7 phone location was on but would not work took 1/2 and needed help to complete the process...same dropping the truck of would not recognize my location spent another 20 min or so no results...so I wish not to be charged the $20 fee at time of drop off...wast of time ...not happy ??
Had Unable to Process issues before pickup and at drop off. Guy at day didn't want to be bothered with and had to process it manually. Did online chat 2X with no results.
Nothing I can think of. The rental went smoothly and the service was very, very, good.
Customer service and equipment were good. I was grossly overcharged on mileage but Carmel Welding is looking into it. I was charged for 724 miles but only actually drove about 115 miles. I will not use UHaul or recommend them ever unless this charge is changed but Carmel Welding is still looking into it.
Super easy and very well organized---made the process as quick and simple as possible. Followup and contact was excellent. Will def use this location in the future should I need similar service. Thank you.
Best Uhaul truck and Uhaul experience I ever had. Thank you.
Love these guys!
Check engine light was on entire time. Not a truck to send out.
Thank you for only 3 questions