Customer Reviews for Carroll County True Value

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Carroll County True Value

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Christopher M. on

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Jeremy W. on

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Pam M. on

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WILLIAM F. on

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Brad J. on

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People were friendly. However, it should not take nearly an hour to rent a trailer.

Doug L. on

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Spencer R. on

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Great group of people.

Matthew V. on

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Adam S. on

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Employee had no clue what she was doing. I asked questions and she kept just saying I honestly have no idea

Dale N. on

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Pretty straightforward transaction - they got the paperwork filled out and got me on my way. The fact that these guys are open until 9:00 pm made even more convenient. The staff at this store has always been super-friendly toward me, and this rental was just as pleasant.

larry M. on

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Shaylan M. on

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No one helps you outside. There was no jack to the trailer or a tri-stand for it. Not like those trailers are light and easy to move.

TED W. on

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Location was great, issue with U-Haul, don’t think I will use again, very poor support from customer service!

JENNY W. on

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janet M. on

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Chad S. on

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Benjamin G. on

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David L. on

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Kody H. on

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Gary M. on

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Jack S. on

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Very wonderful people at this location. I will use them again when needed

Chris B. on

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victoria K. on

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The truck shakes like your driving over speed bumps the entire time unless you put cruise control on. Not sure if that’s normal or not.

Chad S. on

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Great experience at this location. Staff were very friendly.

Diana J. on

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Computer wot more efficient. Had to wait several minutes and having to listen to their staff voice concerns about trying to get information

Louis P. on

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The people we dealt with were great, but the system at Uhaul was a major issue at pick up and drop off. Again, the people at both locations and on the phone were awesome. Uhaul itself is a joke. I will NEVER use Uhaul again after this fiasco!

Monique B. on

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Sandeep S. on

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Erek K. on

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Randy S. on

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great people to work with...

susan M. on

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