Customer did not leave a comment.Michael D.
Customer Reviews for Carrs R US 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Bryant R.
Customer did not leave a comment.charls O.
They gave me a truck that didn't have air conditioning and when I tried to reach out to someone, they didn't contact me back.Michael C.
Very friendly and so easy to work with. Would use Keith again.donnie K.
nothing differentsherry W.
Customer did not leave a comment.Myron L.
Customer did not leave a comment.Pam T.
Exceeded my expectations. Will use again soon.Myron L.
Customer did not leave a comment.Scott S.
Keith was super helpful and very professional.wno hesitation that i will make the drive to Pachuta to rent anymore Uhaul items.GREG P.
I had a pickup time of 4 pm on 11/22/19. I arrived at the location at 4:01 pm on 11/22/19. The office was locked and no one was there. I called the phone number posted on the building and got no answer,, only that the wireless customer did not have a voice mail set up. I then called the 800 number for uhaul and stayed on hold for 8 minutes then was transferred 3 times until I finally found someone to help with my problem. At that time the lady on the phone (do not remember her name) got in touch with the dealer. He said he would be there in 20 minutes. It was 4:35pm by this time. He finally got there at 4:58pm. The entire experience was very frustrating and unprofessional. I don't feel at this time that I will use U Haul again.chester H.
Customer did not leave a comment.Brittany C.
All okay.robert B.
I had to drive to two different locations and because both locations were closed, I had to call to find out what I needed to do with the keys. This was on a Friday afternoon before 4:00. It would have been helpful if I had known this beforehand.Marcus B.
Customer did not leave a comment.Charles O.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.greg W.
Everything was great. The customer service rep wa very helpful and friendly. He is just what a customer needs. Great customer service! Hats off to Keirh!!!J.C. G.
Customer did not leave a comment.William B.
The gentleman was very helpful with a last minute change in the equipment I needed to rent. Thank you.Carl P.
Spoke to drop off location employee, very well mannered young man, very polite.jacob C.
Two of the six tires were worn and one of them exploded on the road.Juan G.
The main Meridian, MS location first sent me to a different place, and the truck I had reserved had already been rented!! I do not recommend the folks in Meridian, but the man in Pachuta at Cars R Us was great!!Michael B.
A great experience! Keith went way beyond to help me!John H.
Customer did not leave a comment.Carolyn W.
I reserved a trailer on line for pick up in Meridian. It was not there when I went to pick it up. I had to drive down to Pachuta to find a trailer. Then the lights didn't work on it. and they knew it was being driven from MS to MO. This is the second time U-haul screwed me.Raymond S.
Keith is great!!!! His service was beyond expectation! In the middle of a very stressful pick up of a car his help with the car hauler was much more than expected! Wish every uhaul dealer was as good as him!WILLIAM J.
Customer did not leave a comment.Ruth C.
Customer did not leave a comment.alexander A.
I made reservations a week before my move. I called the local U-haul in MERIDIAN to rent a truck. Then I get a text to pick up the truck in PACHUTA! Mr. Keith in Pachuta was very nice but the Meridian U-haul place was RUDE!!!!!!AMY T.