Even though it was a busy morning at the U-Haul location, staff was able to get us checked in and on the road in good time.
William G
Customer Reviews for Cary Moving Trucks & Supplies Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented the trailer from the 808 Center Street location in Apex, NC. When I arrived to pick it up I was informed they didn’t have one(had 3 on-site) .Was told I had to go to the Old Apex road location. It would have been nice if I would have been informed this beforehand.
Jeff WThis U-Haul facility is a very efficient operation and managed is very knowledgeable and overly helpful.
George CRented from here multiple times. Always had a good experience. Very professionally run.
Fred PNo personnel on site. Trailer drop-off after hours.
Wes S2 great experiences in the past month renting a Uhaul van for a week at a time to move my daughter home from college apartment in Athens Ga and then moving her to a new apartment for Grad School in Charleston SC. Equipment was clean, new model, and all the bells and whistles (AC, XM Radio, Color Backup Camera, Cruise Control) for a road trip.
Jeffrey TLocation is a little difficult to access but that had what I needed on short notice
David NLot is a little tight to maneuver in
Donald MFriendly people new vehicles and convenient location.
Mevlut BBRAND NEW vehicle: 623 miles. Quick check-out & check in. Only quirk is that the fuel gauge colors don't photograph well, so it always looked like it was only 3/4 full (Ford; no issue with a recent brand new Dodge).
Jay BThe staff was really nice and helpful.
Jarris WVery very impressed with their professionalism and knowledge and willingness to help! Great facility and great U-Haul people! Will definitely go there again!
David OEasy, easy, easy. That sums it up!
SUMMER SRent here a few times. Love this location
Timothy OLocation was hard to navigate but the person at the location was top notch.
Jessika WI had no problems with my drop-off. Everything went smooth and the person working that day even helped me with unloading my car off the trailer.
JERRY PThe man who helped us was extremely helpful and kind. Really made the experience a good one!
Scott FThe truck was clean, pickup and return were quick, and the staff was friendly and helpful. The rental process was smooth and easy. Keep up the excellent customer service!
Ashok REverything was great.
CARL HI have rented multiple items from this location on different occasions and they are always great.
Glendon RStaff should arrive ahead of opening so that they're ready to go when customers arrive for scheduled pick-ups. Delay wasn't huge, but the process still takes a little time. Overall, though, the experience was very good & the actual equipment was first-rate.
Jay BThank you 👍
ERNEST KEverything was just great good service 👍
DONALD JNice truck and reasonable price.
Jeffrey FLeave more space for customers to leave vehicles there is no space on the little lot
Miles MVan was very clean, friendly staff and helpful, convenient location
Peggy KThank you!
Peggy KExcellent service👍
Pranav DThis location, which I had used before, was significantly more helpful and friendly than in the past. Additionally, they have a great stock of trailers on hand.
Tom HThe U-Haul smelled like weed, it was not cleaned well, the truck kept acting up when I was driving. The Ac keep going out.
Kellie MAll was good.
Curtis SNo Personnel
Kevin SThe fuel tank was filled only 3/4 full. I need to fill 12 gallons for a 20-mile ride.
Mikhail GThis will be my preferred location for any moving needs. It’s easy to do the pick up and drop off and good location where I could leave my car for a few hours while I used the truck.
Yesenia RThe only reason I rated Above Average instead of Excellent is there isn't a lot of space on the property which causes bottlenecks when more than one person is entering/leaving the location. The staff were nice.
Nicki PThank you!! I was in a jam and you stayed open late so I could get the trailer I needed for my broken down motorcycle. In the rush I forgot my hitch and you let me borrow one for the night. Extremely grateful!! Thank you again!
Andrew RHave more staff during peak times, especially on a Friday afternoon. But the staff were very nice and professional. This was my 2nd time using this location and will definitely return if the need arises
Brianna WOnline check in not available multiple times. One instance truck reserved unavailable and replacement had check engine light on. Had much better experience at many other uhauls.
REBECCA HThis is a great dealer! Reserved equipment is always there and in good condition. Check in and out is quick and efficient
LAURENCE WEasy process to schedule and return truck we used. Manager was very helpful and organized.
JONATHAN KManagement is very good and they handle the business well and respect the people
Sundeep SI was skeptical since the parking is very tight, but the guy moved the truck so it was easy for me to get it out of the parking lot. I’m sure it would have taken me a while to get it out of a tight space when it was my first time driving 26 ft truck. I give this 5 star customer service and store was cleaned and organized!
Yesenia ROne person only working and he was very short and frustrated.
Richard E