Customer Reviews for Cary Moving Trucks & Supplies Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cary Moving Trucks & Supplies Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

jeremy A. on

Rating:

This is my Absolute favorite uhaul to rent from and I also aim my business at this location. The staff is super friendly and accommodating and in my last 3 times renting from them the experience has always been awesome.

Patricia B. on

Rating:

Customer did not leave a comment.

Martin D. on

Rating:

Customer did not leave a comment.

nicholas P. on

Rating:

Customer did not leave a comment.

Nedra M. on

Rating:

Customer did not leave a comment.

Ronald B. on

Rating:

Tristan was very helpful, informative and courteous! Would definitely rent from here again.

Matthew W. on

Rating:

Customer did not leave a comment.

Patrick K. on

Rating:

Very costly to rent never again and the process with pictures and the renting through the online portal is a lot of work will rent through another company next time

Daniel W. on

Rating:

Customer did not leave a comment.

Dustin A. on

Rating:

The uhaul representative I spoke with was extremely unprofessional. Was sitting outside with his friend. For 10 minutes when I walked inside. Then when I was getting ready to leave left the hitch loose did not screw it down. Then I drive away about a mile hp the road trailer came off. I am in process of moving and I'm a mechanic so I got the trailer back up hooked up and installed correctly from that point on I was very uncomfortable with the whole drive down to florida. I dont think as a customer I should be paying for the rental at this point it was hands down the worse experience I've had period. A phone call would be appreciated

Kenneth S. on

Rating:

Customer did not leave a comment.

Matthew F. on

Rating:

Customer did not leave a comment.

David S. on

Rating:

Customer did not leave a comment.

Christopher S. on

Rating:

The office REEKED of cigarette smoke. Employee did not seem knowledgeable, could not answer my question as to whether I'd be charged less because I returned truck two days early. Then, two days after I returned truck and dolly, same employee phoned me on my cell phone to ask when I was returning the dolly. The dolly that I returned with the truck two days prior. Pretty unprofessional experience, all the way around.

Neal O. on

Rating:

Reservation was at 8:15. I got there at 8 and did not get my trailer until around 9:30.

Paul S. on

Rating:

Customer did not leave a comment.

Simon T. on

Rating:

Charged extra day at pickup, wheel bearings noisy

Greg T. on

Rating:

Customer did not leave a comment.

George M. on

Rating:

Accurate gas gauge readings. I had to call to have the fuel charge removed when I proved that the reading was wrong. It would be nice as a frequent renter it would be nice to make the check in process easier. Not the fault of the store location of course.

George M. on

Rating:

Nothing. The app worked great, all was very easy. The gentleman at the Pex facility was super helpful and nice. All good.

Alexander P. on

Rating:

Customer did not leave a comment.

John R. on

Rating:

Service was quick and friendly, removed trailer when I pulled in and had me on my way in no time.

William H. on

Rating:

My reservation was changed by U Haul for both the pickup location and drop off location. Staff was excellent at both alternate locations, but the changes were not convenient for me Quite annoying to have both changed on the same short term rental. The drop off in particular was well out of the way for me and wasted nearly on hour of my time getting there and back.

Raymond R. on

Rating:

Treated very well. Trailer performed well.

CAROL I. on

Rating:

Customer did not leave a comment.

areleen W. on

Rating:

Customer did not leave a comment.

Alex K. on

Rating:

Nada...the place is well run. Manager/Owner very helpful.

CAROL I. on

Rating:

Excellent customer service!

Peter S. on

Rating:

Nothing. Good rxperience

Faisal P. on

Rating:

Only u haul I would recommend Ziad is truly customer friendly A++++

Kayla L. on

Rating:

Customer did not leave a comment.

Terrance P. on

Rating:

Customer did not leave a comment.

James C. on

Rating:

Customer did not leave a comment.

Heather J. on

Rating:

Customer did not leave a comment.

Andrew P. on

Rating:

Not sure if it is a one-man operation, but I dealt with the same man every time I went there. Very helpful. The space is a little awkward--nowhere to park a car--but, he apparently has a deal with the business next door, and you can park there. I parked my car next door overnight with no issue. He also will move your truck onto the street for you before you even get there, making the process much easier and faster.

Alex K. on

Rating:

Nada! This was my second time renting a local. The manager is excellent. I'll come back for sure.

David G. on

Rating:

Customer did not leave a comment.

Jesse A. on

Rating:

A+++++++ Ziad is a really nice guy and is a pleasure dealing with he runs his U-Haul like a true professional. Thanks

Samuel K. on

Rating:

Very convenient location. Great service. Easy return. Will rent again and recommend to others

Ann B. on

Rating:

Excellent service

joe G. on

Rating:

Customer did not leave a comment.

John F. on

Rating:

Customer did not leave a comment.

Beverley W. on

Rating:

The vehicle was very clean and the representative was very pleasant to work with. Please ensure vehicle is better maintained. The windscreen was broken and the drivers door didn't close properly.

Daniel J. on

Rating:

Dropped the truck off after hours. Didn't have any interaction with anyone, so no basis to evaluate anything other than a congested parking lot.

Barry M. on

Rating:

I was surprised at the added charges, the $19.95 rates turned into over $40...used the truck for under 2 hours and less than 20 miles. Got a $5 "cleaning" fee when nothing but a mattress and chairs was put into the truck, hardly anything that needed cleaning.

Todd W. on

Rating:

Customer did not leave a comment.

Liza A. on

Rating:

Also the folks were very professional and gave me great service!!

Conner C. on

Rating:

The customer service from the Uhaul manager was great! He helped consolidate and get me a truck and my boxes all in one location. The close out application did not work well for me, it wouldn't share the location to close, even though the phone had location sharing on.

Jason L. on

Rating:

Very helpful. This was the first time I have rented a trailer and they hooked it up and disconnected for me. Thank you!

Brenda B. on

Rating:

Thenteick that I rented recently wasn't clean inside and out

Ronald W. on

Rating:

Customer did not leave a comment.

Charles A. on

Rating:

Gentleman on-site unhooked the trailer and barely communicated with me. He did not check in the equipment, which was returned 2 days early, nor provide a written receipt of the return. I did not trust him so I took a picture for use as evidence. Turns out, I had to provide a copy of the picture to corporate to prove I honored the contract. Will not use this site again, ever.

Jennifer E. on

Rating:

Customer did not leave a comment.

Kevin M. on

Rating:

Customer did not leave a comment.

ondria M. on

Rating:

Customer did not leave a comment.

Christopher T. on

Rating:

I showed up with my truck and trailer. The employee there just looked at me I had to ask if he works there. There was a sign that said if you are returning a one way rental you had to go somewhere else. I asked him about that and he said their lot was full. I told him I am supposed to return my truck and trailer there and he said okay but didn't offer to help me and told me I had to return my truck and trailer with the phone app. The only thing he did was take the keys from me. Another very disappointing experience from U-Haul.

Calvin W. on

Rating:

Customer did not leave a comment.

Alex K. on

Rating:

Nada! Place was terrific. Owner/Manager was extremely helpful.

Susan S. on

Rating:

Customer did not leave a comment.

Kelsey G. on

Rating:

Customer did not leave a comment.

Daniyal M. on

Rating:

Great service

George X. on

Rating:

The owner was very courteous and professional. The rental experience was great!

Mark J. on

Rating:

There was still garbage and things that needed removed in the cab

Lenny F. on

Rating:

I always seem to get exactly what I want when I arrive. This guy is on top of it and he's open early in the am (7:30 )

Tina C. on

Rating:

Ziad Irshad and the staff were very nice. and helpful.

Bernie D. on

Rating:

Customer did not leave a comment.

Jabal Un N. on

Rating:

Customer did not leave a comment.

Marianne S. on

Rating:

Customer did not leave a comment.

Jabal Un N. on

Rating:

Customer did not leave a comment.

Gennaro C. on

Rating:

All went well

Wendy R. on

Rating:

Customer did not leave a comment.

Dani L. on

Rating:

Customer did not leave a comment.

michael J. on

Rating:

Customer did not leave a comment.

George N. on

Rating:

Pave lot.

Niraj T. on

Rating:

Customer did not leave a comment.

Behram J. on

Rating:

Extremely helpful owner and staff. Pleasant experience overall

Sarah M. on

Rating:

The guy who came out when we parked the truck was abrasive and was interfering with me taking the photos I needed to take to “check in” the vehicle. As soon as my driver exited the vehicle he immediately got in to I guess check the mileage and/or gas level? He was not friendly nor did he even really speak to us. He then moved the truck to a new location after I had already taken a picture of where we parked the truck. This also explains why the truck was not in the same location as the picture at my pick up location, which was kind of confusing.

SARAVANNAN T. on

Rating:

Service was awesome! Truly enjoyed the rental experience.

rizkallah L. on

Rating:

Customer did not leave a comment.

MIchael S. on

Rating:

Great Customer Service!

Ali K. on

Rating:

Customer did not leave a comment.

David L. on

Rating:

Customer did not leave a comment.

Rodolfo R. on

Rating:

Professional, efficient and friendly service. Anytime I get all three, you can expect me back as a future customer.

Grady J. on

Rating:

Nothing special to write about service felt forced and I felt like a number. Trailer was hooked up and wiring connected before I could have seen it done. I found the Uhaul YouTube channel after the fact.

Jabal Un N. on

Rating:

Customer did not leave a comment.

Linwood B. on

Rating:

Customer did not leave a comment.

Michael D. on

Rating:

Customer did not leave a comment.

Glori D. on

Rating:

Customer did not leave a comment.

kent F. on

Rating:

The owner/attendant was very accommodating.

RICHARD M. on

Rating:

Customer did not leave a comment.

Zane D. on

Rating:

Customer did not leave a comment.

James F. on

Rating:

Disappointed no military discount is offered.

Jason B. on

Rating:

Customer did not leave a comment.

William P. on

Rating:

Customer did not leave a comment.

ronald K. on

Rating:

Customer did not leave a comment.

areleen W. on

Rating:

Customer did not leave a comment.

Nicholas R. on

Rating:

Customer did not leave a comment.

Zhiwen Z. on

Rating:

Customer did not leave a comment.

lou G. on

Rating:

Customer did not leave a comment.

Stan M. on

Rating:

Was very convenient to drop off. Lot was quite crowded, making maneuvering more challenging.