Customer Reviews for Cary Moving Trucks & Supplies Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cary Moving Trucks & Supplies Inc

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JUSTINE M.
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My location changed the day of my rental. So disappointed and it made my experience less than.

Daniel M.
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I explained to the agent that there had been no dolly in the truck, despite my reservation stating there would be. He said I needed to contact corporate about that.

MARK D.
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Lots of inventory available. Easy to work with. Responsive to my situation. I would rent from them again. Location is a rock covered back lot.

Kelly C.
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Answered phone and sent videos immediately!! What a great experience.

Christine K.
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LACHELLE W.
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Kaylyn M.
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Fix the truck before you rent it out.

Ashton W.
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Dora T.
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David A.
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Staff are easy to work with here.

Paul K.
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Faisal P.
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Ziad has the best customer service in town I wouldn't go anywhere else A+++

Rachelle D.
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Bettina G.
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BARKAT C.
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Excellent services

Milan T.
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Naseer S.
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Daniel K L.
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BARKAT C.
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Excellent services.

Mike N.
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Rick C.
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They provide great customer service and are always accommodating.

Allan P.
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John W.
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The local representative is very friendly and helpful. The online check in system was a bit frustrating and slow. It wasn't the contactless experience we were expecting.

Wayne S.
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MAnager was extremely helpful. Hooked up trailer and offered to unhook when we wwere done.

KATHLENE B.
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The area needs better lighting and signage.

Walter L.
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The keys provided for the lock on the lift gate didn't fit. Couldn't use the lock.

David A.
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Everything was great, and I appreciate the electronic sign-in and the personal service from the manager or owner.

Daniel G.
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Matt B.
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ERIK S.
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Anna K.
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Barry M.
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I was told the tank was full and to bring it back full. We went about 150 miles and I indeed filled the tank...it took nearly 21 gallons of fuel...so I hardly think the tank was truly full. Gas cost was $44.77. I cannot believe the truck got 7 miles to a gallon...

JOSEPH M.
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Great service with checking in to helping with equipment and set up!

SAMUEL F.
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Garet B.
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Roland R.
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Efficient, Helpful and painless

WILLIAM M.
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Jeffrey S.
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Very friendly. Quick and easy check out

Vyatcheslav Z.
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Muhammad M.
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Teresa J.
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The gentleman that works here at this location is great. This is the 3rd time I've rented a U-haul at this location over the past several years and he is always so nice and helpful. I think he walks out with every single customer to make sure that whatever equipment you've rented - whether a truck or trailer - is in good condition, clean, etc. I highly recommend this location and I'm sure I'll use this location again in the future.

Dean B.
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James M.
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Julie M.
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It was crowded at drop off time - lots of trucks and trailers which made it hard to navigate. Excellent customer service!! Will use again... thank you!

nicholas P.
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Paul R.
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David B.
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When I picked up the 15 ft truck, it showed 13 miles to empty. Fortunately I knew the area and a gas station was 4 miles away.

Heidi E.
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After hours drop off is easy, unfortunately at the time I went there were several other people dropping off trailers and most had no clue what they were doing.

Nicholas W.
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Place was a mess. The building in disrepair and no clear place to park. The trailer I rented had dents and scratches. The latch was difficult to use.

Karen S.
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I had a fabulous experience with Uhaul. The app to check in was actually super impressive.

Irish M.
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Online pickup process is terrible. Nothing to do with this location just your online pickup experience needs a ton of work

MELINDA J.
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William S.
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Fast and easy. Good experience.

Judith G.
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Cynthia H.
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Valdespino R.
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Paul C.
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Was in and out of location in under 15 minutes picking up and dropping off trailer .

Pankaj N.
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Improve parking lot

Katherine B.
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I'm glad we picked up here. The owner was friendly and took a moment to help me arrange drop off so it was the most economical for me. When it was time to drop-off, the location was especially busy, but he made sure to give us space to drop off the trailer. Would highly recommend this location, and will probably use this location again in the future!

Michael F.
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MAURICE J.
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The parking lot could be paved for a better customer experience.

NANCY G.
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Scott C.
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I hardly ever write reviews but this process couldn't have been easier. Booked online and my time at the location picking it up was minutes. Dropping it off was even easier. Definitely impressed.

Joe F.
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David A.
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Brett P.
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chaoukat N.
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Great service

Bernie D.
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Dennis B.
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Nice people, easy to work with

Samuel K.
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I've rented equipment from this location numerous times and have always had great service and good equipment. Keep up the good work

brian A.
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all great

Christopher D.
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Customer did not leave a comment.

chaoukat N.
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great service

Jeffrey F.
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Truck was filthy. It appears that the truck was never checked by anyone when the prior renter brought it back. The cab had mud on the floor, pistachio shells all over, sticky spots/spills, and smelled of cigarette smoke. The cargo area had to be swept before I could even begin my move. The furniture pads were just wadded up. When I grabbed them, they were damp/wet and reeked of urine. I cannot believe this is the image UHaul is comfortable putting in the market! Also, the location in Cary looks more like a scrap yard than a UHaul facility. But it certainly was consistent with the deplorable condition of the equipment.

Tracy B.
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Very straightforward, and they did the hookup and disconnects.

Robbie H.
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Only issue is with the U-Haul system being down to obtain contracts and receipts.

ILDEFONSO I.
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SHARON S.
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Glenn S.
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Claude M.
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Harold B.
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Garius Y.
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Hunter E.
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William G.
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William B.
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Matthew C.
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MARCO S.
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Timothy R.
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pennylane B.
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The staff were very friendly and quick about the process!!! Thank you for being there

Brian L.
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WILLIAM G.
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esayaa A.
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No comments it's ok

Timothy M.
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Good things across the board

MOHAMMAD B.
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Excellent customer service. The gentleman went above and beyond for all our needs to be met. Will be recommending to all my friends and family.

Timothy D.
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john F.
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HUNTER E.
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there were some exposed wires on the motorcycle trailer light cable. just tape over them or something i guess

Hua X.
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It works, but it's located in a obscure area where the parking lot is gravel and uneven. I guess it saves money from business point as the land and space for business in the local area may be expensive, but I was a bit surprised by the look of the drop-off place.

Kathy R.
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Gregory B.
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No reviews have been submitted for this location.

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