Very helpful! It was a very smooth transaction and process. Thank you!
Susan T
Customer Reviews for Cary Moving Trucks & Supplies Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
very smooth experience.
bill sWe just dropped off the uhaul. We had no contact with anyone. Lot was full of uhauls. Process was fairly easy.
Brian WIt was very difficult to find help when I was first assigned a truck that wasn’t there. I tried to use the U-Haul app, but the truck I was told to use wasn’t there. I finally went in the little shack that was there and a man issued me a different truck, but it was hard to find anyone to help. I thought the old metal building was for storage, not an office!
Rebekah WNice people very helpful
James MExcellent customer care and maintains a large number of rentals to choose from.
George CThe side view mirrors on trucks were Not moveable. A little instruction on how to operate vehicle could have been done. Overall good experience.
John DI was pleasantly surprised. The experience was fast and seamless and I was charged exactly what I expected to be charged for the rental.
MICHAEL CEverything was great the truck was ready and clean and the staff was great. I have used this location before and was very pleased.
robert bCabin stunk of smoke
Maxwell RIt's a small crowded lot on a busy road, but centrally located.
RICHARD HSuper easy process, vehicle was an excellent condition. Entire transaction very user-friendly.
DEBBI AGood service
Gisela TI rented a vehicle, and I was very disappointed with its condition. The steering wheel alignment was completely off. To keep the vehicle driving straight, I had to hold the steering wheel at an angle the entire time instead of keeping it centered. This made the vehicle difficult and uncomfortable to drive, and I believe it was a safety issue. I expected the vehicle to be properly maintained before being rented out.
Jeongbin HGreat service as usual. Been coming here for years.
ALEXANDER KThe person on duty was helpful. The lot was very full and I wasn't comfortable parking the truck, but the staff was more than willing to help out.
Susan KEven though it was a busy morning at the U-Haul location, staff was able to get us checked in and on the road in good time.
William GI rented the trailer from the 808 Center Street location in Apex, NC. When I arrived to pick it up I was informed they didn’t have one(had 3 on-site) .Was told I had to go to the Old Apex road location. It would have been nice if I would have been informed this beforehand.
Jeff WThis U-Haul facility is a very efficient operation and managed is very knowledgeable and overly helpful.
George CRented from here multiple times. Always had a good experience. Very professionally run.
Fred PNo personnel on site. Trailer drop-off after hours.
Wes S2 great experiences in the past month renting a Uhaul van for a week at a time to move my daughter home from college apartment in Athens Ga and then moving her to a new apartment for Grad School in Charleston SC. Equipment was clean, new model, and all the bells and whistles (AC, XM Radio, Color Backup Camera, Cruise Control) for a road trip.
Jeffrey TLocation is a little difficult to access but that had what I needed on short notice
David NLot is a little tight to maneuver in
Donald MFriendly people new vehicles and convenient location.
Mevlut BBRAND NEW vehicle: 623 miles. Quick check-out & check in. Only quirk is that the fuel gauge colors don't photograph well, so it always looked like it was only 3/4 full (Ford; no issue with a recent brand new Dodge).
Jay BThe staff was really nice and helpful.
Jarris WVery very impressed with their professionalism and knowledge and willingness to help! Great facility and great U-Haul people! Will definitely go there again!
David OEasy, easy, easy. That sums it up!
SUMMER SRent here a few times. Love this location
Timothy OLocation was hard to navigate but the person at the location was top notch.
Jessika WI had no problems with my drop-off. Everything went smooth and the person working that day even helped me with unloading my car off the trailer.
JERRY PThe man who helped us was extremely helpful and kind. Really made the experience a good one!
Scott FThe truck was clean, pickup and return were quick, and the staff was friendly and helpful. The rental process was smooth and easy. Keep up the excellent customer service!
Ashok REverything was great.
CARL HI have rented multiple items from this location on different occasions and they are always great.
Glendon RStaff should arrive ahead of opening so that they're ready to go when customers arrive for scheduled pick-ups. Delay wasn't huge, but the process still takes a little time. Overall, though, the experience was very good & the actual equipment was first-rate.
Jay BThank you 👍
ERNEST KEverything was just great good service 👍
DONALD JNice truck and reasonable price.
Jeffrey FLeave more space for customers to leave vehicles there is no space on the little lot
Miles MVan was very clean, friendly staff and helpful, convenient location
Peggy KThank you!
Peggy KExcellent service👍
Pranav DThis location, which I had used before, was significantly more helpful and friendly than in the past. Additionally, they have a great stock of trailers on hand.
Tom HThe U-Haul smelled like weed, it was not cleaned well, the truck kept acting up when I was driving. The Ac keep going out.
Kellie MAll was good.
Curtis SNo Personnel
Kevin SThe fuel tank was filled only 3/4 full. I need to fill 12 gallons for a 20-mile ride.
Mikhail GThis will be my preferred location for any moving needs. It’s easy to do the pick up and drop off and good location where I could leave my car for a few hours while I used the truck.
Yesenia RThe only reason I rated Above Average instead of Excellent is there isn't a lot of space on the property which causes bottlenecks when more than one person is entering/leaving the location. The staff were nice.
Nicki P