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GABRIEL D
Customer Reviews for Cary Moving Trucks & Supplies Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I can't think of a thing these guys could have done better. They hooked the trailer up, and when I returned it they disconnected it. There was a storm coming and I was concerned about getting the trailer returned, and they were super flexible with the return time. Checkout was quick, and dropoff was even quicker. If I need a U Haul in Cary again, I'll go straight to these guys.
JAMES AThe manager bullied me into getting an in town rental when I wanted an out of town rental. Poor service.
KARIE FBetter parking, was confusing where to go once we arrived.
SHAWN FI got a lot of misinformation from this sight. Maybe it was me or maybe the man was misinformed. a. I purchased some supplies at the sight and was told if I did not use them, I could return it at ANY U-haul sight. That was not true. b. I was told I could drop the truck off at ANY U-haul sight that was not true
GEORGE MExcellent experience, minus the fact that the U-HAUL app continues to send me notifications that my rental is due nearly 2 months later despite asking a receipt for a completed transaction. Highly recommend this location though!
MERCEDES AThe driver seat cushion was a bit worn down (sprung) but the service was excellent and quick. And a convenient location.
SUSAN LNice people run this office
WILLIAM GGood instructions. Clean vehicle, easy to drive.
KIMBERLY TMake sure that the license plate is well maintained
Richard HLong-time customer of this location and they were outstanding as always. Courteous, efficient, super helpful and all around great service. 10/10 every time.
CHRISTOPHER MEquipment was clean and well maintained. Staff was helpful. Had zero problems checking in or out. Jeff C. morrisville North carolina
JEFFREY CThe U-Haul location is better suited for dropping off trucks rather than picking them up. Improved visibility and more level ground are needed to safely pick up a truck or even drive a car onto the lot without risking scratches due to the uneven surface.
EZRA ATruly a great driving experience.
ROBERT SEasy check in not busy! Fast return
Liya GCounter person was kind and extremely helpful
RONALD GTight location but great selection of equipment.
Laquone WAbsolute chaos trying to pick up equipment. Total joke. Extremely miss managed. Hydraulic auto brake on trailer had poor performance, halfway through towing there was barely any brake assist whatsoever. Tires were underinflated needed to stop by local gas station to properly air up
DAVID PVery convenient location, polite friendly customer service strongly recommended this location. Thanks
GREGORY VThe attendant was very helpful.
PAUL MTruck was in horrible shape. Bad transmission, bad gear shift. Provided a much larger truck than I reserved.
VICTOR CI rented a 26' truck for a day. Very easy pickup and return, no wait time during either time even though the place was busy
MOHAMMAD KIt ain't broke...don't fix it. Manager Z runs a good ship.
ALEXANDER Kvery efficient
Greg CGreat services Always Very happy
ALAN WHeadlights were a dim. Please double check the battery and charging system. (Go to autozone 1 mile away)
JEFFREY MLot is a crowded dirt hill but trucks are IMMACULATE. Lats 2 truck rentals were the best UHaul experiences I have ever had.
THOMAS STotalmente recomendados muy amables e interezados en ayudar en todo de verdad 100% confiables
DANIEL LInformation on what to consider when driving the different trucks on roads. Avoid using single gas caps that are not attached to the trucks.
BRUNO RGreat service thanks
GREGORY VGood to go!
ALEXANDER KNone
James DAwesome customer service, very helpful
Dereck SUploading photos of the rental did not work.
Douglas DRenting was extremely efficient. This must be a new process as I don’t recall it ever being this fast.
Vittorio MHi
NIMESH KVery helpful and professional. Thank you for your service
Srinivas ncustomer service was great
Tony BThe app had me confused and when taking pictures I did not follow that once taken I needed to “add photo”. I needed up taking pictures twice but neither time did I add them and got flustered so just went on without doing the photos. Perhaps offer option after each photo to accept or use so it is more intuative.
PATRICK DToo cramped. I almost had my cat boxed in
Chris HAlways a pleasure to rent from this dealer! Friendly, efficient & accommodating.
ANTHONY ZReserved online and I was able to pick up trailer and on my way in just a few minutes.
Travis SInform customers of the closure time on Sundays.
DONALD E