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GRAZIELA G
Customer Reviews for Cary Moving Trucks & Supplies Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location had a power outage and yet was able to get me the truck i booked and with no delay. Was very nice and friendly too under what I'd assume had to be a stressful situation.
Lyle GGreat job
VAMSEEDHAR NI’ve always used this location when I need to haul from Cary, the staff is friendly and professional, equipment is always ready and available. Only thing I can suggest is a bigger lot as it gets a little crowded and muddy sometimes.
Samuel MThe workers there were very thorough. One checked the turn signals and when they didn’t work replaced the cord and then they worked. The experience was very positive.
ERICH KI have been renting from this locations for MANY years! We appreciate the warm reception and helpful attitude every time! Local franchise serving Cary with one simple idea, do right! Keep it up!
JAMES KI was charged incorrectly. I returned my truck before 1pm not at 2pm I also did not drive 41 miles, I have pictures of the miles meter and it looks like numbers are being erased. I am requesting refund or I will dispute my entire transaction with my bank.
SVETLA PIt was my first time using the mobile check-in experience and the employee managing the location was very helpful. He came out and made sure the check-in was going fine and I had everything I needed. Would use again!
Zach PThe dolly was pitiful - we could not even use it. The truck was fine. Everyone there was friendly but an explanation of the QR codes for checkout/checkin would have been helpful - the last time I rented we did all paperwork.
JAMES LCustomer service is at the best. Equipment is super clean. Lots of inventory and moving supplies. Would definitely recommend this location. This location is also awarded the top 100 UHaul Locations in the US as well as top 10 UHaul retailer in the US.
Javaria ZGreat staff and honest people. Highly recommend their location.
NADER Bthe gas was filled touching a quarter tank and they wanted to bring it back with a quarter tank. It is impossible to actually bring it back with a quarter tank due to uncertainty on how much gas we need to fill for our truck usage and when I returned I ended up giving it back with more than half a tank full of gas. When I spoke to the rep, I was told that nothing can be done if there is more gas left in the truck than what was there when I picked up. It use to be that we were given trucks with full tank gas and we will bring it back with a full tank, which makes sense. The new rules are very bad for customers and it appears to be a rip off due to the quarter tank initial fill up. very bad for customers and this appears to be a scam not giving customer good options to keep their gas bill under control for the distance they use the truck for.
PARTHA MTransaction was very quick and efficient. Gentleman behind the counter was very helpful.
Kevin PThanks
LAZARUS IVery efficient!
JAMES OI used the Return truck option during after hours. Had no personnel interaction
Manish CI would refer because of location
TIMOTHY DNothing, these guys are great. Very friendly, easy to work with. They hookup and un-hooked my trailer.
KENNETH KFriendly and helpful! They give clear instructions and are nice to deal with.
Elizabeth MNo suggestions now, customer service was excellent and the vehicle was in good shape.
JOEL PI wish I knew there was an app. I think it would help, especially with after hours check-in. In any case, read your contract, especially if you are returning after hours. The process is very reasonable but you do need to take some extra steps.
Rob PGood service
WILLIAM BNo complaints. Quick and easy experience
Ryan YI gave fuel more than what I got initially but still I have been charged for fuel around $10. Not happy with this..
Ravindra DWe always have a great experience with this location, that’s why we always use it when we need a truck. I thank them for their great customer service.
LAYLON WThey were very help and made it easy!!
ROBERT BYou were excellent
HADI CI go to this location exclusively even though I have choices. I like how they treat me.
Aaron kThey upgraded me from a 10’ to a 20’ i was uncomfortable with that large of s truck. All i needed was a 10’. Wish they would have called me before hand.
PAMELA TPrice
richard mNo one was there. Note on door said will be back(out to lunch) which is fine. But app was easy to fill out and check it back it, questions of where to put rental stuff but just hope it’s okay where it’s at.
Caden CThe guys were amazing, and understanding. I have no complaints on how anything was handled. The truck needed some work.
Emily RZiad Irshad (Owner/Manager) does a terrific job. I've rented vans at this location numerous times and will continue into the future.
ALEXANDER KI was very happy with my service thanks again
DUANE WCary Moving Trucks and Supplies Inc could not have been more courteous, helpful, or professional. Thank you Cary Moving!
LOWELL PNothing
CLINTON SVery small parking lot area
JAMES CThis location had a large inventory of cargo vans. The van we drove had only 45 miles on it. Have known the owner running the business since 1996. Would definitely recommend this location to anyone.
MOHAMMAD IGood service. Pleasant experience. Thank you.
CHRISTOPHER HThe space was really tight and room was limited to park the truck.
NOLAN TNothing. It ain't broke.
ALEXANDER KThe owner and assistant were friendly and helpful
John MGreat Availability, Range of Vehicles & Pick-up location.
THARUN KThe service is always outstanding at this location. I go out of my way to go here vs. other nearby locations.
TODD GI love dealing with this site. The manager is very accommodating, and helpful. Now that they have an option for parking a car while my truck is rented. That is an improvement I was hoping for. Thank You.
GARY H