Customer Reviews for Cary Moving

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cary Moving

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Vincent G. on

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I would put 5, like 2 weeks before, if I had not fill an entire reservoir for nothing. I got the truck half loaded but gave it back fully loaded... paying the difference from my pocket. The guy in charge totally recognized it but could do nothing about it. Otherwise, great experience.

Amanda H. on

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Hard to get in and out of. Not alot of places to put truck

Ronald P. on

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Knowledgeable professional staff

Christopher B. on

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Kevin V. on

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Logan C. on

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Parking lot could use some attention.

Andrew S. on

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It was full of dog hair and dog slobber on the passenger window and is probably why I got charged a cleaning fee at the drop off point.

Ronald R. on

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Julianne W. on

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Mercedes P. on

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Julianne W. on

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Stephen Y. on

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bhanu A. on

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John K. on

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Sean M. on

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My truck pickup got moved last minute. The rented truck was very noisy, and sounded like a fan-belt screaming the entire trip.

Anthony D. on

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Kristina H. on

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Laurence W. on

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Very friendly staff.

Lori B. on

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Matthew M. on

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Whether picking up or dropping off, these guys are knowledgable and fast. I drive past two closer U-Haul locations, because I'd rather do business here.

Tangela C. on

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Matthew D. on

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Very friendly and helpful!

John R. on

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Celestine P. on

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Change your charge policy for est. mileage. Very misleading. Bad business

Nathan C. on

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Very helpful staff. Efficient check-in and check out. I will rent again from this location.

Steven Z. on

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scott C. on

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I attempted to use the APP to return the trailer but it said “could not connect”. I left the trailer there with the faith that it would be received and documented in a timely manner. I was charged exactly what I was told and it was all ha does correctly on 12.26.19. Thank you for this.

Christopher N. on

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Karen G. on

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Question above are vaque. The truck was not clean we did not have any mechanical issues. The gentleman that helped us was polite and very helpful.

YORMAN O. on

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William P. on

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Great Services always

Steve M. on

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with respect to the damage waiver - the staff should state "don't worry about existing small scratches and scuffs" - it would make the experience feel better - the collision damage section offers the option to add collision damage waiver, but that button sends the user back in to the store. It would be better just to have text instructing the user to go back in to the store. I had to start again from the email after I had clicked on that button - annoying.

Sophie Z. on

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The store looks a little shabby but the clerk was nice and helpful. The truck return was very quick.

Chelsea R. on

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Adjoa-Sica A. on

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Karl V. on

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dustin H. on

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Albert W. on

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much better drop off experience than the pickup.

Taylor J. on

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Very courteous and helpful staff.

Anita B. on

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Junius H. on

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All good!

STEVE Y. on

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Jessica M. on

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Christa S. on

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Vehicle was clean and well maintained. Young lady who got us set up was nice and personable. I would definitely rent from this location again.

Scott V. on

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Soorya K. on

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Nelly G. on

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linda C. on

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Very friendly people will continue to use this place for truck rentals

Alexander P. on

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Customer service is great I was in and out great experience overall

David C. on

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Service is fast and dependable around here. Check in was easy less then 3 mins

Angela N. on

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Angie was the only competent person working the day we picked up our trailer.

Michael R. on

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stephen Q. on

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Customer service was wonderful and on-point. The employees did a fantastic job in getting me started for the first time!

Wesley H. on

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Well I would have a dolly waiting for the customer when I told him I wanted one

Dipendra B. on

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William E. on

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Everything was fine with the rental company location. The vehicle had a very strong smoke smell inside the cab, obviously not a “non smoking” vehicle.

anthony C. on

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Brenda L. on

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Clerk should suggest rental of blankets, dolly, etc Since the clerk did not do that I had to come all the way back to the location to get after realizing I forgot them at check out. Moving is stressful and I had so much on my mind.

Taneisha D. on

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Excellent customer service and very friendly!!!

Tyler F. on

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gerald D. on

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William N. on

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JOANNE M. on

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Robert S. on

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Owner was awesome, grate service, will make these guys my primary Uhaul dealer

CONNIE V. on

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Great location -- I can't really think of anything that needs to be better!

Jessica T. on

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Paul S. on

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On pickup, bed of 8' pickup had lots of water in it. Assumed it would slosh out before we reached destination, but it did not. Has to sweep out. Driver's side floor was muddy, so had to wipe the floor out. Windows were not clean.

James M. on

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friendly staff and very helpful

Kamil S. on

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Horrible experience from the moment I stepped inside. Smells like pot inside, kids vaping inside, then drove my equipment full of our belongings up and down the curb. Will never return or recommend this place.

Paul S. on

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Not. Sure why this was my designated drop site? Location is 5 miles from my home. There is a UHaul dealer approx one mile from my home which I had requested as a drop site, but such was ignored!

Tyler M. on

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Anthony L. on

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We are a Local Moving Co we use Cary Moving all the time when we are short on supplies or trucks and they are always very helpful & professional.

Ryan C. on

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Donna C. on

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It’s all good

martinez E. on

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Gina B. on

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Norman L. on

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It was pouring rain and the employee who hooked up the trailer was extremely courteous and helpful. Didn't have an "attitude" for having to work in the rain. Very refreshing.

Anthony A. on

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Keith Q. on

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Julianne W. on

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The mobile truck return takes a lot of time and energy after a long day

Whitney C. on

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I love this uhaul they show respect and professionalism.

SCOTT V. on

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There was only one guy and a long line I was expecting the worst next thing i know he already had just about everyone out the door great multi tasking keep up the good work

Allen B. on

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Great customer service quick and fast, drop off was quick didn't have to go inside

JAMES U. on

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richard H. on

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The customer service is great and professional they are quicker then all other local uhaul dealers. I'd recommend this location too all my friends

bud B. on

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David P. on

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Very convenient location and easy drop off after hours with a key drop box.

scott P. on

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The location's staff was very friendly, efficient and helpful!

JOSEPH B. on

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I wanted to tell you that Justin is a real asset to this location. He gave me a through overview of the available vehicles. Then when I needed to extend the return date, he handled everything over the phone. He also got me a quote for a trailer hitch on my vehicle. Very nice guy!

Louis H. on

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Danny P. on

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No problems with drop off.

Kerry K. on

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Great , straight forward. Loved the interaction.

Brian P. on

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Douglas K. on

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Rhonda T. on

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Tom L. on

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Yolanda G. on

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Maria J. on

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Mark H. on

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Better customer service.

ADAM S. on

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The employees were a little rough around the edges. There was dog vomit on the ground when I picked up the vehicle. Then when I dropped off 4 hours later, it was still there. The employees were nice.