The staff on this location is exceptional, proactive and customer service oriented. Thank you for making my visit so pleasantJuan P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cary, NC 27511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Friendly and professional agent. Equipment met our needs.ROBERT G.
I had reserved two utility dollies and a furniture dolly. When I showed up to get the truck, the clerk informed me that he had no dollies and that equipment was "first come first serve". I mentioned that the meaning of reservations is not "first come first serve". I asked what my options were and he suggested that I go to a nearby (non UHaul) rental store or find out other UHaul places that might be open on a Sunday. On my way out, I noticed that there was one utility dolly and two appliance dollies. I was frustrated and desperate since the lack of dollies would make the move a Herculean task. So I grabbed the dollies. I went to the rental place (8 miles) and found it close. I then searched and found another UHaul store and got the dollies I needed (another 6 miles). My bill shows the following charges that I respectfully dispute: a) 29 total miles: 14 of them were due to the breach of the contract, since the local office did not have the reserevd equipment b) a charge for the two appliance dollies which I did not use - I grabbed them because I was desperate c) a cleaning fee. I returned the truck spotless.Ioannis V.
grease needed on cab door hingesjohn L.
I love this location and it is the only location I use. l often recommend it to my friends because there is a different location near me that does not compare to this one at all. This one is fast, friendly, reliable. Always my choice.Jennifer J.