The truck definitely needs maintenance. It was very loud and had to step hard on the gas to get it going. One of the tires also seemed to not have enough air. But the person at the front was nice and provided me with everything I needed. I had a good experience overall.
Yesenia R
Cary Moving
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cary, NC 27511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Facility was ok, my issues are with the truck itself which seems to have a couple mechanical issues. Most importantly, the air condition works occasionally. At times the air blowing is not cooled. Also, the gear shifting seems concerning, at times moving straight past the intended gear to the next one.
David BBetter customer service. Maintain vehicles better. I had dirty windows and no washer fluid! Was told I didn’t need to take photos, didn’t get a link to even do so until later that evening and then was charged extra for gas upon return when I left more in the tank than I picked it up with!!! Very unsatisfied customer!
JENNIFER TThe added front floor mat was not secure. It moved too easily under your feet. It would slide forward and could have potentially blocked either/both the accelerator and brake. Either the rented half dozen furniture pads, or the truck bed itself, was infested with juvenile roaches. I only had to drive 3 miles to/from my house and the consignment store, but that quickly the juvenile roaches were visible on both the unfolded pads and furniture touching the pads. I requested a refund for the pads to, in some small way, compensate for the extra cleaning I had to do. The staff was very pleasant.
megan kThe website link to "Here's how to pick up your rental" was bad (404), which meant I walked back & forth between truck and office following the step by step
Arthur J