I’ve used this UHaul store many times and each transaction was excellent.
ANDREW K
Cary Moving
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cary, NC 27511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location was great. My complaints are with the Mobile Pick-up and Drop-off. There is no indication at the beginning of the Mobile pick-up process, that would need multiple forms of ID at the moment of pick-up, so I did not have multiple forms to submit, and the calling of people for verification process took too long/didn't work very well. The process was very inconvenient, and I had to switch to this location due to the inconvenience, since this company was in the office at the time of pick-up. The mobile process in general is not very streamlined and it is very picky about pictures, etc. It takes too long compared to a physical pick up and and drop-off. This mobile service adds stress and frustration to the already stressful process of moving. The physical location was great, Uhaul App was horrible. When I tried to move locations/cancel orders with the first place which wasn't available for the physical pick-up, I wasn't able to fix the issues, but luckily this nearby location was able to help.
Ryan BJustin was a top notch agent. Made sure everything was perfect. Great employee and we need more people like him in the world.
CHRISTOPHER WEasy to find, I just dropped off the truck and let the key in a dropbox. No muss, no fuss!
Dorothy SWe have used this U-Haul location for our rentals many times over the years. Always have plenty of inventory so last minute rentals don't seem to be a problem. Online check-in is a bonus. Courteous staff.
Virgil S