Rent and returned a 10 feet truck on 7/3/2026 Cary, NC. The weather was nearly 100 degree. No AC and waited for nearly 20 minutes without being told we could just drop the key and leave. When calling back to ask a question on the receipt (I do not know there is a 16.5% rental tax), the staffs especially the manager was very rude. He was yelling and hanged off my call. I will never come to this place.
wei d
Cary Moving
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cary, NC 27511
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Customer Reviews
- 4.5 Average Customer Rating
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Put a little effort into straightening out the shop and improve your tone towards your customers. I honestly felt like I was an inconvenience when calling and then when I came into the store. The only reason I would come here again is that it is close to home.
Nelson SThe U-Haul’s battery kept dying. It was a huge problem.
Marisa MPretty happy with the nice professional service . Quick polite and efficient . Have used this location several times in the last 15 years. The last 3 rentals (in 3 months) has impressed me with the latest management. Well done.
DUKE AKind and efficient, thank you
DAWN O