It looks like a junkyard and there was almost no place to park. I had to search for the box which was not secure.
Dennis G
Customer Reviews for Carz R Us 1
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lock is so bad it was so rust and tight we took almost an hour to unlock it
Nareshkumar AOffice was a total mess. Smelled almost sickening with cigarette smoke residue. Smelled like a old dive bar on a Sunday morning
Chris WThis location was great. But still don't have a credit for not using the uhaul for 2 days. Didn't even have it for a day.
Alisa NOk
Christopher BThe office of this location was cigarette smoke filled. I arrived earlier than expected and he was accommodating even though I had interrupted his online auction.
Betty Hwas not helpful, refused to give me a paper receipt, would not write out the return of the appliance cart and 10 pads. Would not buy the small boxes back that were unused. no space for parking, complete disappointment in every way. Makes U-haul seem very bad, but it's not U-haul, Its( Cars R Us) in Heyworth, IL. they are an issue.
mike bThe area was congested with used cars. was not a smooth pick up
Brian OIt’s a used car lot. Where am I supposed to park the trailer?????
Chris AThey were not aware that I would be dropping off U-Haul at their location. Not sure who dropped the ball.
Sandra C