This location was great. But still don't have a credit for not using the uhaul for 2 days. Didn't even have it for a day.
Alisa N
Customer Reviews for Carz R Us 1
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ok
Christopher BThe office of this location was cigarette smoke filled. I arrived earlier than expected and he was accommodating even though I had interrupted his online auction.
Betty Hwas not helpful, refused to give me a paper receipt, would not write out the return of the appliance cart and 10 pads. Would not buy the small boxes back that were unused. no space for parking, complete disappointment in every way. Makes U-haul seem very bad, but it's not U-haul, Its( Cars R Us) in Heyworth, IL. they are an issue.
mike bThe area was congested with used cars. was not a smooth pick up
Brian OIt’s a used car lot. Where am I supposed to park the trailer?????
Chris AThey were not aware that I would be dropping off U-Haul at their location. Not sure who dropped the ball.
Sandra C