Customer Reviews for Carz4you com
(U-Haul Neighborhood Dealer)

56 reviews

21219 Baldwin Beach Express   Robertsdale, AL 36567

(251) 971-1240

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(251) 971-1240

21219 Baldwin Beach Express
Robertsdale, AL 36567

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DEBORAH C. 
Rating:
3.0

Customer did not leave a comment.

GEORGE M. 
Rating:
4.0

The only complaint I have is getting a 20' truck. When we only wanted a 10' truck. They charged the same price, but it still cost more in gas.

CHRISTOPHER H. 
Rating:
5.0

Fast,friendly service with a personal touch. I highly recommend this location.

SHANNON M. 
Rating:
4.0

Customer did not leave a comment.

Linda D. 
Rating:
4.0

We rented online to be picked up at Hoods Foley, Al. No record, not saved, no truck. Drove near Gulf Shores airport, Hoods said they may have one, no luck. Drove to Hwy 69 in Foley. Hoods called me and said there was a bigger truck available in Robertsdale, Al.j We called, verified and went and got the bigger, more expensive truck that gets 8 miles per gallon. In all we wasted 2 1/2 hours finding a truck and paying our help 15 dollars an hour to wait. NOT a good experience. Very disappointed in the company. The guy at the counter in Robertsdale was as nice and as helpful as he possibly could have been. Too bad but, I've heard other experiences similar to mine. Just thought you should know about this!

Sandra C. 
Rating:
5.0

Great friendly service

brenda D. 
Rating:
4.0

More equipment maintenance

Tony M. 
Rating:
4.0

Wash the truck and clean windows

alan R. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
1.0

Probably clean and also abide by the mask mandate when working with a pregnant woman

Nadia H. 
Rating:
1.0

Grass was high in the parking area. I did not know it was a uhaul dealer, due to the number of vehicles for sale. The manger, who was friendly enough, never inspected the trailer nor unhooked it. He just told me were to park and unhook it. He computer was down and he could not provide me with a receipt, but that I would receive one by email, showing deliver had been made. I requested that he sign and date my copy of the transaction.

tim D. 
Rating:
5.0

Customer did not leave a comment.

Harlow J. 
Rating:
1.0

The appliance dolly I reserved online was not at this location. Ensure equipment is onsite for reservations.

Kenneth M. 
Rating:
3.0

the truck had bad air flow, hot one minute and slightly cool the next. think I should get a discount

elizabeth L. 
Rating:
3.0

Customer did not leave a comment.

PHILLIP S. 
Rating:
5.0

Nothing, everything went great! Very nice man did the paperwork & then hooked up trailer for us, very friendly, would definitely use them again.....K

madeline H. 
Rating:
5.0

Customer did not leave a comment.

Chad P. 
Rating:
5.0

Customer did not leave a comment.

Carie S. 
Rating:
1.0

Customer did not leave a comment.

Joshua A. 
Rating:
5.0

Returning the dolly was quick and hassle free.

Matthew M. 
Rating:
5.0

He did not know I would be charged 145.00 I dropped it off at his location because I did not get a answer at th he other location and was not told I could leave it and go online and show I turned it in

Faye S. 
Rating:
3.0

Truck and trailer worked well but rust on some of the parts like the gas cap and ratchets made it harder to utilize.

seth F. 
Rating:
5.0

He was great helped me hook up and took great care of me, will use again.

Dana C. 
Rating:
4.0

If you could Supply a winch battery operated on the car dollies to pull them up if the car that you are going to tow won't crank that would be awesome you could charge an additional fee for the winch. I had to borrow a winch for my cousin to get the car on the dolly besides that everything worked great.

robert C. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR M. 
Rating:
4.0

Customer did not leave a comment.

charles R. 
Rating:
3.0

Customer did not leave a comment.

James S. 
Rating:
3.0

Customer did not leave a comment.

Rosemary G. 
Rating:
5.0

No improvement needed. Our experience was a very good one....from renting to driving, to drop-off. Total experience was great! We would definitely rent from this gentleman again, and will be telling our friends and family about our experience. Keep up the good work!

Gloria L A. 
Rating:
3.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Shari W. 
Rating:
5.0

Customer did not leave a comment.

harvey M. 
Rating:
5.0

Customer did not leave a comment.

david M. 
Rating:
4.0

Customer did not leave a comment.

Buddy B. 
Rating:
5.0

Maybe just have more size selection!

steven S. 
Rating:
3.0

The truck was all beat up from the tip of the hood all the way to the rear bumper. The truck Didn't have A/c, I drove 4 hours in 100 degree heat and it rained on us, which means we had to roll the windows up and smother. The man I got the truck from was great, but the truck was crap.

christa S. 
Rating:
1.0

9:00 PM drop off ... Business was closed, lighting poor and Drop Box once found, was located mounted on the side rail of steps, was hard to find due to location placement, lack of lighting with extremely tall grass in and around the area.

HELEN P. 
Rating:
1.0

Clean up inside and outside and cut the grass.

Lacey W. 
Rating:
3.0

Prices are outrageous. Will do more research from now on. My fault, will never rent from uhaul again.

JEREMY S. 
Rating:
1.0

Poor customer service and scammed out of our money!

Destiny S. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
2.0

Customer did not leave a comment.

TJ B. 
Rating:
5.0

There internet was down but still assisted me in getting the truck I wanted! Excellent customer service many thanks for helping as I was in a real need that day!!

roxane M. 
Rating:
1.0

I had to gas a much larger truck than I rented because although you approve my rental for that location they were not equipped for my request. The dollies were not available I did not get all of the furniture pads I needed which made moving very difficult for me and much more stressful than it had to be. I also used your Express check-in which was a waste of my time because it still took me about an hour to rent this huge truck that I did not need. Overall very disappointed disgusted and frankly would not recommend UHaul to anyone.

Courtney C. 
Rating:
5.0

Customer did not leave a comment.

RANDY J. 
Rating:
5.0

Customer did not leave a comment.

Joan L. 
Rating:
4.0

Customer did not leave a comment.

Darrell V. 
Rating:
5.0

Personnel was very helpful and willing to see to it that the dolly I returned to uhaul was properly checked in and was serviced before the next rental.

angie S. 
Rating:
5.0

Customer did not leave a comment.

bobby U. 
Rating:
3.0

Customer did not leave a comment.

Leah D. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
5.0

The customer service was excellent I so not see where it could improve. The gentleman taking care of us was very nice and helpful.

TONI G. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
No reviews have been submitted for this location.

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