Dropped off the truck and trailer on a Sunday, which was a day earlier than on contract. Location was closed, called the number on contract and verified I was dropping equipment off, put key in drop box and I was still charged an extra day rental on truck and trailer. Still have not gotten that resolved.JOHN B.
Moving Truck Rental in Foley, AL at Excel Management LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Foley, AL 36535
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Easy online check in and returnGERALD S.
Every representative was courteous & professional...helping to make a long 1200 mile moving trip managable & affordable.JESSE K.
The lady that was working there, was extremely helpful.ALBERT H.
Great experience. Will be using again in a couple of weeks!Dawn G.
Tina and staff always helpfulGARY C.
We returned it on Sunday, so there was no one there.janice T.
Pick up took hours! Truck was absolutely disgusting! Location was listed to have the dolly I needed and they didn't. I had to go to multiple locations to find one in resulted in me adding more miles than I was expected to. I'm very disappointed! Horrible experience. Never will use or recommend uhaul again.BRITTNEY C.
I have used u-haul no less than 50 times and this was the worst experience. After completing everything online and doing the pre-checkin and it being confirmed by u-haul online, they had me go through the entire check-in again. When I started questioning what they were doing they just blamed it on the weather, when really it was incompetence that prevailed. I needed the vehicle first thing that morning and it took over 30 minutes to complete check-in. They open later and close earlier than other locations, and were a shabby set-up all together. After further research, to improve and based on all the other locations in the Foley/Gulf Shores area, shut this one down.william G.
Nearest drop off should have been Marion Lumber, my home town, however it wasn't in the drop off list. Also the phone number given for the drop off location was no longer in service and when I arrived at the drop off location it was closed (due to attending a funeral).. otherwise it was a good experience. You need to get your website current.GARY LYNN P.