Customer Reviews for Cascade Bark & Landscape Supply
(U-Haul Neighborhood Dealer)

160 reviews

50880 S Hwy 97   La Pine, OR 97739

(541) 876-1850

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(541) 876-1850

50880 S Hwy 97
La Pine, OR 97739

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ronald K. 
Rating:
1.0

Absolutely Horrible!! Charge more than quote online by $100. Once we arrived to drop off the gentleman was busy. We double checked with him the gas amount but was later charged an extra $28 for gas. I was to be there at noon. I showed up at 11:15 and than was charged an extra day because it wasn't checked in till 12:20, seriously !!!

katie W. 
Rating:
1.0

Absolutely Horrible!! Charge more than quote online by $100. Once we arrived to drop off the gentleman was busy. We double checked with him the gas amount but was later charged an extra $28 for gas. I was to be there at noon. I showed up at 11:15 and than was charged an extra day because it wasn't checked in till 12:20, seriously !!!

KATHERINE W. 
Rating:
5.0

Customer did not leave a comment.

KEVIN DONALD U. 
Rating:
4.0

Very friendly staff, very quick and efficient check in check out.

Douglas G. 
Rating:
5.0

Code for lockbox pick-up was not emailed to me so I had to wait for an hour for someone to open the business.

Vicki G. 
Rating:
3.0

Customer did not leave a comment.

Dudley V. 
Rating:
3.0

Customer did not leave a comment.

Cory P. 
Rating:
3.0

Friendly woman running place. Knowledgeable and professional. Guy that hooked us up helpful, not real engaging. But he seemed to know his stuff.

Jane M. 
Rating:
4.0

Customer did not leave a comment.

TERRI C. 
Rating:
4.0

They closed early, I was there Saturday night at 4:45. I had to call U-Haul to let them know that I was dropping off the truck. Couldn't check it in on my phone

Carie E. 
Rating:
5.0

STaff is always friendly and gets everything ready on time and are great!

Dustin D. 
Rating:
5.0

Customer did not leave a comment.

EVAN S. 
Rating:
5.0

They were prompt and friendly when checking in on the return.

carla L. 
Rating:
3.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

I would recommend the location if it was the closest available. I had hoped for a pick-up spot 5 miles from the house rather than 35.

Patrick M. 
Rating:
4.0

Customer did not leave a comment.

Mark O. 
Rating:
5.0

Customer did not leave a comment.

Raymond H. 
Rating:
4.0

Great customer service here, I will be back

Richard H. 
Rating:
4.0

Customer did not leave a comment.

Sarah D. 
Rating:
4.0

Customer did not leave a comment.

Mark O. 
Rating:
5.0

Very quick transaction. They were very helpful. Trailer was clean and ready for me when I went to pick it up.

Clayton C. 
Rating:
4.0

Truck had 120K miles, loose front end resulting in death wobble 3 separate times (wife has one instance on video), out if balance tires, etc. Borderline safe to drive and had no other options since uhaul informed me day before rental of 6x12 trailer I had reserved a week+ in advance it wouldn't be available. So I had pleasure if renting a jalopy truck fir $350 instead of the $89 trailer rental UHaul could not provide. This rental has left a very bad taste in my mouth and I doubt I'll rent with Uhaul in the future if at all possible. Feel like I was scammed.

jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
4.0

Customer did not leave a comment.

Dale S. 
Rating:
5.0

Customer did not leave a comment.

Lucy L. 
Rating:
4.0

Customer did not leave a comment.

RICKY S. 
Rating:
4.0

Customer did not leave a comment.

Jamie S. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DAVID S. 
Rating:
3.0

Customer did not leave a comment.

Julie H. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Cassie, very friendly and her assistant gentleman brought the trailer to my hitch and totally hooked up and took a photo of his work. Upon return, gentleman disconnected the trailer and got me on my way. I received a pleasant experience from my occasional use of a rental U-Haul Trailer. Ron Rommel LaPine, Oregon

ron R. 
Rating:
5.0

Customer did not leave a comment.

DIANE D. 
Rating:
5.0

We were treated like royalty & appreciate the quick service.

terry M. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
4.0

The lady that helped me when returning the trailer was awesome thank you so much

ben D. 
Rating:
3.0

Customer did not leave a comment.

Kaylin J. 
Rating:
5.0

Customer did not leave a comment.

Ben H. 
Rating:
5.0

Customer did not leave a comment.

Jeanette S. 
Rating:
5.0

very nice and friendly

GEORGE D. 
Rating:
5.0

The staff was very helpful and friendly. Everything went very well.great help I will rent there again thank you

duane S. 
Rating:
3.0

Customer did not leave a comment.

BOYD WILSON P. 
Rating:
5.0

Don't change a thing. The staff was super helpful and had me ready to go in a few minutes. Hands down the best experience I've had picking up and dropping off a Uhaul.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Ronda C. 
Rating:
3.0

Customer did not leave a comment.

Ashley H. 
Rating:
5.0

Customer did not leave a comment.

JERRY H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
3.0

Customer did not leave a comment.

Jonathan R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer T. 
Rating:
1.0

Make sure online pickup is set up properly. I arrived at 7am to pick up my truck only to find it was not set up properly for online pickup i had to wait 2 hours until they opened, thus defeating the point of driving from Bend to Lapine to be able to get my truck early in the morning.

Beth B. 
Rating:
3.0

Customer did not leave a comment.

ALLAN HOWARD R. 
Rating:
5.0

Customer did not leave a comment.

michelle P. 
Rating:
5.0

Customer did not leave a comment.

FRED CLAIR D. 
Rating:
4.0

They are friendly and very helpful.

Lori L. 
Rating:
5.0

My experience was great !! Thank you U Haul

Joshua D. 
Rating:
1.0

I asked for a rental from La Pine Oregon to Sutherlin Oregon witch should be a one way trip. I told the rental agency that I would turn the rental truck in to a Uhaul place in Roseburg Oregon but instead of doing as I asked the rental agency put my place of return as la pine Oregon so I had to drive another 150 miles and spend $90 that I shouldn't have to spend. I feel I should be reimbursed for my extra fuel and my time to return the truck to La Pine.

James W. 
Rating:
5.0

Outstanding, good service

James A. 
Rating:
5.0

Already have recommended.

JOEL R. 
Rating:
5.0

The only issue is that windshield wipers need to be replaced on the 15' truck we rented. The vendor was very helpful and were well stocked. Awesome people!!!

Dawn M. 
Rating:
5.0

Customer did not leave a comment.

Ramona S. 
Rating:
5.0

Super friendly clerk and quickly got me on my way

Erika M. 
Rating:
3.0

The trailer did not plug into my vehicle, so I had to drive to get an adapter. The tail lights did not work, though brake and turn lights did. Only one of the marker/running lights worked...there were about 6 total.

paul S. 
Rating:
5.0

Customer did not leave a comment.

tracey B. 
Rating:
5.0

My second experience with this dealer, they are great!

Charles E. 
Rating:
4.0

I was surprised the windshield and side windows were quite dirty. The inside was fine, and the inside of the van was fine.

Fred S. 
Rating:
5.0

Customer did not leave a comment.

Sydney H. 
Rating:
5.0

Best UHaul experience to date. Friendly people and they met us as we pulled in.

Brent F. 
Rating:
5.0

The staff was very friendly and helpful. The process was smooth. I loved the convenient location. Thanks for everything!

Jennifer D. 
Rating:
5.0

N/A

KATHLEEN ANN M. 
Rating:
3.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

JESSICA DANIELLE H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
3.0

Online dropoff. Worked well. Never saw a person.

Amy T. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Well done

Gordon L. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

Ross T. 
Rating:
3.0

Customer did not leave a comment.

Joan K. 
Rating:
5.0

Customer did not leave a comment.

Peter R. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Julian W. 
Rating:
5.0

Customer did not leave a comment.

Kirk D. 
Rating:
5.0

Will rent it again next week

Richard K. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE M. 
Rating:
5.0

Customer did not leave a comment.

Justin J. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
5.0

Keep up the good work - friendly, helpful, competent!

Warren T. 
Rating:
5.0

Customer did not leave a comment.

heather D. 
Rating:
4.0

Customer did not leave a comment.

heather W. 
Rating:
5.0

Customer did not leave a comment.

Trevor R. 
Rating:
4.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Jennifer A. 
Rating:
5.0

Customer did not leave a comment.

Jim W. 
Rating:
4.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

Chandler M. 
Rating:
5.0

Krystal was outstanding - Professional - quick in & out

GARY W. 
No reviews have been submitted for this location.

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