Customer Reviews for Cashflow Billing
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cashflow Billing
yvette d. on
The process did not take long. I was in and out within 5-10 mins.
GARRY L. on
I went in wanting a pickup truck or van for a small load. None was available at this location. I didn't have the time to search other locations. I took a truck 10 footer, well over my needs. Uhaul needs to arrange for better products at location that are well used.
Audra k. on
Unfortunately, the truck did smell like cat urine but the overall cleanliness was acceptable.
Michael H. on
I’m working with U-Haul Customer Service to resolve a disputed charge, so this might not be my final review. The rental location is closed on Sundays, so I’m in the habit of renting on Saturdays and returning the trucks before the locations open on Mondays. I’ve never been charged for those extra days until this time. Furthermore, I was charged nearly twice as much for the second day vs the charge for the first day; that is absolutely ridiculous and totally wrong. I hope this will be resolved in my favor, with no charges beyond the original $79.88; if not, U-Haul will be losing a previously satisfied customer.
torre k. on
The crank handle for the trailer jack seemed to be at an odd angle. Friendly service. Well kept facility. Easy transaction.
robert b. on
great service
Jamie B. on
Sarah was great
William O. on
Recommend? Maybe. Location for me was the key. Improve??? Explain online what ALL is involved in self-checkout. Trying to do all that is required with a cell phone... in the rain and overcast!!!..... not good.
Richard S. on
None
Luz Maria M. on
continued with your excellent customer service
Gail B. on
The price. It was pretty expensive for just a few hours of in town use.
MARY H. on
Cleanest trucks around
MARY H. on
Awesome customer service
MARY H. on
They go above and beyond the call to help customers
MARY H. on
Best U-Haul location in Bellevue
MARY H. on
Pat Rocks
Melissa V. on
We were told we were going to be extended for our time with the truck, never said that we would be charged twice for a rental fee, won't use them again
THAD W. on
This was an "after hours" turn in. It was very convenient to our location.
Cynthia H. on
Make sure personnel are on time.
Michael M. on
The rental experience was very prompt and professional from the availability of the equipment to the U-Haul personnel, over the phone and in the rental office.
Scott J. on
This is the best UHaul location I've used. The owner has a passion for customer service and ensured everything was right for me. It's out of my way (as other locations are nearer to my home) but would go out of my way to do repeat business here.
Ryan N. on
You were great!
Janice K. on
I was pleased with my experience, and even when we added on last minute things we were able to get them. Thank you for your help and will recommend you to all Who ask and will return in the future.
Jason D. on
Pat was great. I left some items in the truck by accident and he called to let me know.
Ronald S. on
I've used this U-haul location twice for a motorcycle trailer. Each experience was top-notch.
James C. on
Great costumer service. Very polite friendly and very knowledgeable. Would highly recommend!
Mark S. on
Online pickup was a disaster. Had to into store to rent truck. Problem: Live verification failed. All steps have to be done at location, bad experience.
Sarah B. on
My reservation was canceled when I came to pick up my truck. I had made it over the phone 2 days prior with a live person and somehow it got canceled. Luckily they had another truck but the customer service was horrible. The "head guy" at this location is so rude, not only to the customers but to his own employees. He had a girl on her own and seemed irritated when she asked for his help because she became busy. He has no people skills and frankly should not run a buisiness. I can say I will never use this location again, if I ever choose to use U-Haul in the future, and I will make sure others know of this as well. Horrible experience, and this is our 2nd horrible experience here.
Brent S. on
Staff was friendly and helpful. We had to drive from Lincoln to Bellevue to obtain a truck for our move but the staff made it very simple and easy.
Todd R. on
Don't be scared off by the door being locked it's just there other business they were great.