Customer Reviews for Cashflow Billing
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cashflow Billing
Reviews without text are currently hidden. Show them
William O. on
Recommend? Maybe. Location for me was the key. Improve??? Explain online what ALL is involved in self-checkout. Trying to do all that is required with a cell phone... in the rain and overcast!!!..... not good.
Richard S. on
None
Luz Maria M. on
continued with your excellent customer service
Gail B. on
The price. It was pretty expensive for just a few hours of in town use.
MARY H. on
Cleanest trucks around
MARY H. on
Awesome customer service
MARY H. on
They go above and beyond the call to help customers
MARY H. on
Best U-Haul location in Bellevue
MARY H. on
Pat Rocks
Melissa V. on
We were told we were going to be extended for our time with the truck, never said that we would be charged twice for a rental fee, won't use them again
THAD W. on
This was an "after hours" turn in. It was very convenient to our location.
Cynthia H. on
Make sure personnel are on time.
Michael M. on
The rental experience was very prompt and professional from the availability of the equipment to the U-Haul personnel, over the phone and in the rental office.
Scott J. on
This is the best UHaul location I've used. The owner has a passion for customer service and ensured everything was right for me. It's out of my way (as other locations are nearer to my home) but would go out of my way to do repeat business here.
Ryan N. on
You were great!
Janice K. on
I was pleased with my experience, and even when we added on last minute things we were able to get them. Thank you for your help and will recommend you to all Who ask and will return in the future.
Jason D. on
Pat was great. I left some items in the truck by accident and he called to let me know.
Ronald S. on
I've used this U-haul location twice for a motorcycle trailer. Each experience was top-notch.
James C. on
Great costumer service. Very polite friendly and very knowledgeable. Would highly recommend!
Mark S. on
Online pickup was a disaster. Had to into store to rent truck. Problem: Live verification failed. All steps have to be done at location, bad experience.
Sarah B. on
My reservation was canceled when I came to pick up my truck. I had made it over the phone 2 days prior with a live person and somehow it got canceled. Luckily they had another truck but the customer service was horrible. The "head guy" at this location is so rude, not only to the customers but to his own employees. He had a girl on her own and seemed irritated when she asked for his help because she became busy. He has no people skills and frankly should not run a buisiness. I can say I will never use this location again, if I ever choose to use U-Haul in the future, and I will make sure others know of this as well. Horrible experience, and this is our 2nd horrible experience here.
Brent S. on
Staff was friendly and helpful. We had to drive from Lincoln to Bellevue to obtain a truck for our move but the staff made it very simple and easy.
Todd R. on
Don't be scared off by the door being locked it's just there other business they were great.
Ronald S. on
post instructions for after-hours drop-off.
Eric S. on
Pat is the model Uhaul owner operator - made the drop off super smooth for me.
ROBERT R. on
In the beginning I ordered a pick-up to take to the dump. I received 2 calls from the U-haul Distribution Site in Council Bluffs IA asking if I would choose something different because another customer needed the truck as well. In the end I am glad I was upgraded to a Box Truck due the load and amount of time it took to wait in line, but I feel more of the pick-up trucks are needed and since I needed a box truck I had to pay the $14 insurance since it is not covered under my personal insurance since its classified as a utility truck unlike a pick-up would be covered. All in all it worked out but I suggest you consider my suggestions.
Debbie l. on
The lady i dealt with was very very rude never again will i go back to u-haul
tina n. on
Everything was great and easy to complete and everyone was pleasant
terry b. on
It was extremely painless turning in the vehicle I rented!
Patrick R. on
Stephanie Harris and the staff at this Bellevue location were great and easy to work with. We will be back the next time we need a trailer or moving truck. Thanks.
Robert C. on
Steering felt loose, truck wandered all over road, seemed like truck had to low of gearing in rear end or overdrive was not working, would be at 2600 rpm at 60 mph wasting fuel. Carrier bearing on driveshaft or u-joint making noise going down road. Truck needs better maintenance. Rear tires are almost bald.
craig s. on
The overhead door on the trailer was difficult to lift up and down. The handle was always stuck on the rubber weather stripping.
Lester L. on
Convenient office hrs.
John A. on
My rental was originally at 204 Galvin Rd N, Bellevue, NE 68005: the guy never showed up to work all day Sunday. I called multiple times and went there and my reserved 26' truck was sitting there unlocked, but no one there to give me the keys. Beyond awful! I called the guy at Cashflow Billing, and he did all the work to get me set straight, and held a great conversation the whole time. No issues with Cashflow Billing: the service was excellent, and he went out of his way to help my friend and I out. I'll recommend him to anyone in Bellevue and needs a good truck from a great guy.
Kelly M. on
When I got in the driver's side it wasn't clean nor was the back. Noone was there at 430 so I could let them know.
Clinton B. on
The individual that check me out was excellent. Told me what I needed to know plus some good hints for a successful move.