My experience w U-Haul over the past few days was wonderful. I did not know what to expect but in the end was very pleased and impressed. I had the privilege of interacting w four representatives: James at Castle Valley Supply in Huntington, Lisa in Price, Tiffany in Salt Lake City over the phone, and Mary at Marina Cove in American Fork. Each of them are excellent examples of customer service and friendliness. I would also add patience because I think I can be over focused on asking details, but I never felt burdensome. All were even-tempered and kind, each adding their unique attributes and functions to a complimentary whole. The equipment was exactly what I needed and performed perfectly (& I love the 30-min LED light inside the back!). As a first-time renter I was unsure how it would play out, but between making customer-friendly corrections & accommodations while making me feel unintrusive & comfortable, these four provided a great impression and helpful service, and I would feel at ease recommending U-Haul. Additionally I might add that once I became familiar with the how and what to expect, I then have already reserved another truck to complete my move. Kudos and sincere thanks to each and all.
Mark D
Customer Reviews for Castle Valley Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly staff, location easy to find along with getting in and out of. Had the right equipment at the right time. Love CVS UHaul.
William WEven though I had a bad experience the gentlemen in Huntington was at least upfront with me and did what he could. Still, I will not return.
Kevin OMaybe bigger enclosed trailers to choose from
chris m