It would good to have a safety observer when dropping the trailer tongue. It is possible to drop it on your foot, but fortunately, that didn't happen. Everything was quite easy as far as making reservations, getting prices, making adjustments, being offered movers, which I would definitely consider using if and when I need to move again.
DAVID T
Customer Reviews for Catch All Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful, the rental and hookup was a simple process
DANIEL FThe only negative about this experience is that you can't go left when pulling out of the location. Otherwise, the service and experience were excellent. I decided last minute to rent a truck and they had plenty of sizes available. I was in and out in no time
ALLISON GThis is my favorite location to rent from because the staff are second to none. I would drive out of my way to pick up equipment from here rather than another location
JAMES BDid just fine
ERIC LCame here to pick up a replacement truck and when I tried to explain to the guy he didn’t want to hear it but wanted to tell me I was at the wrong location until I made him listen then he said I should have told him that but he wouldn’t let me get it out before telling me I was in the wrong spot. Once I explained the situation he threw keys at me and said there you go didn’t look over the truck with me or anything.
Nicholas JTruck and Auto trailer worked great.
Jim LGreat experience, No reservations, just showed up, out the door in 5 minutes! Thanks
MARK AThe truck I rented had either transmission or axial maintenance issues but didn’t impede the move. I just noticed the grinding noise during use
MANCEHELEN DThe gentleman that was working there was very friendly and polite. A great experience.
DALLAS POK U-Haul. It’s frickin’ 2025. Please get Ford trucks that have CRUISE CONTROL in them. Absolutely unacceptable to not have that feature in trucks that are used almost exclusively for long haul moves.
RICHARD HOverhead door was damaged and not functioning
ROBERT DEasy to find location. Easy check in via the U-Haul app, easy return via the app!
CRAIG REverything was great and the Movers Were excellent
RICK RYoung man was very helpful and courteous.
Larry PGreat customer service made it easy to rent a truck. In and out in less than 10 minutes.
JAMES MThe gentleman running the place has always been so helpful friendly and clean. It has been a good experience both times we have been here.
Stephanie SNothing comes to mind
MARK BThe staff there was super friendly and helpful. The pickup location was very convenient.
John GPut the truck somewhere I can find it, and not 100 yards away from the key drop.
Daimeion BVery nice people, pleasant experience.
Gregory ENone
WILLIAM RThey did a great job!
Andrew LMy experience in these location was amazing pretty easy-going and the drug was ready to go while I got there. It also hope that I made my reservation ahead of time. I’m very happy with the service
Alicia SSecond time I’ve used this drop off. It was off hours so no one was there. The first time use, however, the people there were also kind and efficient.
STEVEN CNice customer service, and got us all hooked up with the trailer.
AUDRA MArrive after hours so did not interact with staff. Was a bit dark but did not feel unsafe at all
Lesley HVery expensive experience
OLIVER WThe owner is great, he went above and beyond to ensure that I had everything needed. Great place and I'd recommend it to everyone
DAVID PWe dropped off after hours so nobody was there so don’t really know how helpful they are.
William BBob was awesome to work with. This is my new favorite location.
KEVIN WNot much. This is my second time renting from this location and the process was quick and smooth a great combination of U-Haul’s app and this location management.
EUGENE TI was charged for more fuel. I picked it up with 1/4 tank and was told to return it with 1/4 tank which I did. I want the extra gas charge of $33 taken off my receipt. Thanks Jeremy Pickett
JEREMY Pbusiness has no running water and i was told never has
LARRY KNothing could have gone better other than we should have started with the car dolly. Thank you for great service and rental was in perfect operating condition.
Yvonne GThe people at Catch All Mini Storage are super nice. Great people, easy to work with.
HARRY AThe gentlemen’s was very nice
Brady GThis is our favorite location that we ALWAYS use. If Uhaul tries to switch our location, we’ll to back in and try to re select this location.
JESSICA WHaving achieved the epitome, keep doing what you are doing.
CARL TN/A
ROBERT HCommenting because my online experience during Sunday Closed hours was flawless and super impressive. 10/10 would recommend
Austin HEasy to find location
JOHN BWell, the windows inside needed washed. The experience was quirky. I scheduled a truck at one location. Days later the location was moved 30 miles away. I then asked if I could pick it up the night before due to extra driving time and expense. I was told it was ok. I thought I was given the extra day and 130 free miles as a result of the changed location, but I don't think it showed up on my bill. The pick up and drop off location were changed several times after I picked up the truck but I wasn't able to make the changes since my car was at the original location. So, communication was quirky. Otherwise, the truck was great.
FLOYD WNice facility, trailer was ready at reserved time, easy after-hours drop off. Used this location last year and will use again for future needs. Thanks!
Michael LN̈/A
ROBERT HBest Uhaul in the area, hands down.
BRIAN L