The 5x9 trailer I rented was really dirty. The trailer looked like it was driven on a dirt road for miles and not washed off. The fenders on the trailer were also damaged but marked with an X. The guy who helped me was also very rude and not helpfulSTEVEN D.
Trailer Rental & Towing in Loveland, CO at Catch All Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Loveland, CO 80537
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very nice, clean and helpful. Thank you ðŸ˜ŠJANE H.
The owner and Bob were awesome and made me feel very welcome to my new home. Thank you guys.Ben M.
When I left the location, I was told my gas was exactly where it was when I rented the truck. It was actually a little over where I started. When I got home and received my email receipt, I had been charged for two gallons of gas. I had to call the haul number to get this resolved. Very, very unprofessional and actually crooked!BRUCE C.
Very friendly staff.DEBORAH M.
Nothing complicated. Always a good and fast service.IGOR G.
Great customer service and friendly staff.BRIAN I.
We were not told on pick-up that the furniture blankets needed to be returned folded up. The person at U-haul was very rude about this situation. We folded the blankets up at drop off.Beverly M.
I had a blowout on the inside wheel of a duel tire axle. It would have been better if the defective tire was discovered before it blew on me.KEITH M.
None at this timeJeffrey J.
The customer service representative was not wearing a mask when we picked up and dropped off the truck. Since Colorado has a mandated mask order in affect, I found it unacceptable that an employee for the storage space/u-haul rental was not wearing one. They evidently do not care for the safety of their customersRussell R.
Hey, I was dealing with Dave and he was great. Quick with the paperwork, got the trailer hitched to my SUV, and got me on my way in about 15 minutes. Will definitely be a returning customer and recommend to friends.WALTER P.
Very friendly, and helpful service. I rent trailers quite often for my business (25-30 times per yr). I will definitely be back. Please Support these kind people.David L.
Great experienceSUSAN C.
At pick up the gentleman refused to wear a mask. Upon return was charged a cleaning fee for dust left in a open utility trailer. Called to dispute and was told to eff off and was hung up on. Rude!Chris L.
Very friendly, helpful staff.Mark Y.
Uhaul in general has gone so down hill and their summer service is awful. I got a call the night before saying sorry, we don't have that equipment available in your city. The only response I got was we just simply let the customer know what we have or don't have. Hard to plan for a move when this company can't promise anything. Also no attempt at compensation for it.Benjamin P.
That guy that check us in was borderline rude. He made it obvious that he had issues with my african american boyfriend. we waited 15 mins for him to appear and when he did get up front he was very abrupt. like I said borderline ride but obviously racist.ANDREA G.
The place is older and even though it was pretty much closing time they barrelled through helping everyone with no attitude so, props for that. The guy didnt wear a mask at all even though helping 3 different people in a very small office. I had to stand outside and talk holding open the door. Given this county has the highest outbreak in Colorado I shouldnt be too suprised, but was still rather jarring. It'll forever be all I ever remember about this place, the calloused ill concieted will for ones customers. If I knew for sure that i could have returned the truck to another location I would have immediately left and done so that night or next morning.David L.
Always a pleasure to rent from Catch All in Loveland. This was my third rental. Thank youALYSSA K.
Bob provided excellent service.PAMELA K.
The gentleman who helped me on check out was cranky...not real pleasant (not just to me but also the person he was helping with uhaul questions on the phone). Also, the equipment is parked in mud. Yeah, i get it, all places have a "mud season" but I'll not go back to this place when others are much nicer.Milan L.
Great staff.DANIEL B.
Very helpful and friendly staff!!JAMES D.