Customer Reviews for Causeway Marathon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Causeway Marathon

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Mark W. on

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Service was great need no more improvement thanks

John S. on

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Uhaul backend website needs work. Had to use paper forms. Shameful.

Sara W. on

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Customer did not leave a comment.

Trevor G. on

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Battery was dead, after trying for nearly an HR to charge it I decided to leave. The older guy with black and grey hair was extremely rude.

VIOLETTE P. on

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Great, very convenient when you need to put gas before turning it in as it’s a gas station

Ronald J. on

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Battery was dead in the original vehicle. No problems with this U-haul though. They upgraded us for no charge

Carol L. on

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Be sure to document exactly what service the customer requested.

Peter N. on

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One of the truck tires was flat and the truck labored to start up.

Roberto H. on

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Customer did not leave a comment.

Alasha F. on

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We only had to do one trip thanks to uhaul. My experience was great. Thanks!

Elizabeth H. on

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Not the greatest customer service.

Joseph F. on

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Very nice period I dealt with.

eric A. on

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Customer did not leave a comment.

Calvin J. on

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Discontinue keeping up the good work the confession over Manor

Zariah P. on

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The man was so rude, i left my wallet at the location and i didn’t get it back, someone stole it. He called my mother a bitch and an asshole. His words not mine. He was making sub sandwiches and taking other people orders as we waited for 20-30 mins just for keys

Mukesh E. on

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Customer did not leave a comment.

John C. on

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Matthew D. on

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Marqueeta A. on

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Huge language barrier with the clerks. 24hr hr after i return truck i was still charged the full $100 when it was o ly $68! Was told the remaining was being refunded to card! Still waiting...went to location they stated thwy do not know uhaul procedures!!?? And i shoukd call uhaul for refund! How can u offer a service and not know preocedures??!!

Ana N. on

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2nd time renting here. Will always recommend ?? the area is a little crazy but service was great.

venus S. on

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Customer did not leave a comment.

Nicole K. on

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It's at a gas station, which also has a Subway. The place is beyond minimally staffed. So you have to wait for people getting gas or a sandwich, because only one person is working. I waited 30 minutes to get the truck then another 25 to drop it off because they had one person.

Cristaldy J. on

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Nothing really. Susan knee exactly what to do and answered all our questions. Amazing person! Would definitely use this location again!

Michael T. on

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Nothing, everything was just fine. I had an excellent experience.

Ana N. on

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Staff was very nice, renting was simple. Very trustworthy ????

William F. on

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Very nice people

Alina R. on

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They been more training

Manuel B. on

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Customer did not leave a comment.

Jeffrey O. on

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Slow service, had to wait too long at pickup, customer service needs improvement.

Mathewthomas S. on

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Freddy M. on

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Michael H. on

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The vehicles can be better maintained... my vehicles wheel alignment was completely off... and the engine light was on. The vehicle would start shaking violently after exceeding 70 miles per hour.

Hayat L. on

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Customer did not leave a comment.