The gas charges are ridiculous and very expensive. Other companies rent for way cheaper.
larry w
Customer Reviews for Caves Delicatessen
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was not happy that they changed my location , it was out of my way … it all had to be done by phone .. when I picked a place where o could go to the desk .. it was a horrible experience ,
Holly SThe keybox is not on caves building. It took us half an hour to find it on the building behind the post office!
Joseph KHave the employees at the p/u and drop off station be somewhat knowledgeable of the rental truck. NO-ONE there had any idea, when I picked up or dropped it back off, no paperwork, pictures, keys, and they never even asked me to show my license at this particular location. Very frustrating and stressful on moving day!!!
Debra R