The lady I dealt with as awesomeâ€¦.. not her faultDylan R.
Customer Reviews for Chads Used Cars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.william L.
Customer service was awful. I talked to Scott the area manager about my experience hopefully everything is resolved. I am also suppose to get a credit that I am waiting for. But I will never use uhaul again.Ray F.
Customer did not leave a comment.DONALD G.
Customer did not leave a comment.Crystal M.
The hitch would not stay on the ball and it came off 2 times at two different occasions at a major intersection in Dothan Al. I called it in and they told me to try to get it to a uhaul place I couldn't. It would not stay hitched. I called my husband and he came. He literally had to chain the trailer around his hitch and ball and his back bumper to get it back to Chads. I don't plan to ever pull another trailer of uhaulRONNIE J.
Customer did not leave a comment.Mark B.
Customer did not leave a comment.Heather H.
Customer did not leave a comment.Don W.
McKayla was courteous, was in the truck in 10 minutes.Gary H.
Customer did not leave a comment.Richard S.
Would only recommend if this was the closest drop off point. Personnel were not experienced enough when it came to dropping off the trailer. Not sure what the procedure is for unloading trailer. I had to unhitch remove al the chains and life the trailer off of my vehicleKENNETH M.