Customer Reviews for Charlies Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Charlies Self Storage

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Joshua C. on

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Great space and the owner was very easy to work with.

Eric E. on

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The mobile pickup website and live chat was horrible. It took 15 minutes to get someone to help me get the truck using the chat.

Tina R. on

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I went to drop off the trailer and no one was there. There was a sign if no one is in the office to knock on the door of the trailer out back. I did that and no answer. I called the phone number listed on the office door. No answer. I went back in the afternoon and finally there was a person there.

Bonnie B. on

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The service clerk was great. She's very informative and pleasant. She made sure everything was done correctly before I exit. Thanks so much for your services. It's always a pleasure to use Uhaul at this Thibodaux location .

JIMMY L. on

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vickie M. on

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larson L. on

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Just verify all safety components are present (hook on safety tow chain was missing) after a unit is returned to the location so the following renter does not have to make adjustments. I was able to install a small bolt through the chain links to attach the chain from trailer to the truck hitch. It all worked great!!!

Brad D. on

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Marie B F. on

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Gordon S. on

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Alaycia W. on

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Everything was great

Jordan P. on

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Patricia F. on

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Improve the lock situation on truck in which it was extremely hard to open. It took approximately 45 minutes to open. The area where the truck was located was very dark. No lights at all. It was hard to inspect truck damages.

Joseph C A. on

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Ladies were very nice. Wasn't there fault truck wasnt clean. Wonderful ladies!!!

WAYNE I. on

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sarah m. on

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👍

Samuel H. on

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Douglas L. on

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Trevor D. on

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Dropped off at night, no one was there.

TOM C. on

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Jason A. on

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Not impressed with this facility.

charles H. on

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The employee was very nice and appreciated your business . The lady at the front desk handle all returned information and emailed my receipt quickly.. very nice!

willard B. on

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Very helpful

GREG N. on

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Stacie D. on

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Seth S. on

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Great staff!

Francis M. on

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Erwin G. on

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Geraldine N. on

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The person we delt with was very plesant, but the tow-Dollie was not in top condition. One of the ramps was tied on with a stringy piece of rope. The lady was very nice and tried to be helpful, but could not give us information on the workings of the equipment .

Ruth G. on

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Awesome very satisfied and will rent again. Thank You Very Much For Your Service:

Pamela N. on

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Linda D. on

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