Trucks ride very Rough need air ride shockstravis G.
Customer Reviews for Checker Cab
(U-Haul Neighborhood Dealer)
Milledgeville, GA 31061
Services at this Location:
- Mon–Fri8 am–5 pm
- Saturday8 am–4 pm
- Sunday1 pm–5 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.April W.
Customer did not leave a comment.Harlan A.
Customer did not leave a comment.marvin S.
Customer did not leave a comment.JASON S.
Customer did not leave a comment.Janet M.
Over $1/mile, was told â€œit's the same price for 1 day as it is 3 daysâ€. Then after paying, I'm told the truck is on a 1/4 tank. So that's an additional $100. Was told very firmly at both pick up and drop off that it must be at or over fuel level it was received. However there is no reimbursement if it's over. So overall I'm not too happy about the experience. I will definitely find other means of relocating any time in the futureJesse C.
Too expensive for a 90 mile trip.john H.
Thank youBERNARDINE B.
I love renting from that dealer in Milledgeville. They are so nice and thorough.JESSICA S.
Customer did not leave a comment.Bruce C.
Everything was excellentshalaylah L.
Customer did not leave a comment.shalaylah L.
Customer did not leave a comment.otis H.
To top everything that I went through getting the truck, when I dropped the Uhaul off where I was supposed to my phone wouldn't let me change where the gas hand was! I made sure I left the truck with the same amount it had when I picked it up so I called the night I dropped it off and even customer service looked at the picture and said it was right where I dropped it off and I wouldn't be charged! But I'm assuming this place didn't even bother to truly check the gas hand because you all still charged me $41 for gas! I tried to call the 1800 # about this when I saw it yesterday and I lost my cell signal! My whole experience from picking up to dropping off has been horrible and I wouldn't recommend UHAUL to anyone now! And that's sad because I've always liked this company and have used it a lot!Tina A.
Customer did not leave a comment.PHILLIP V.
Very easy and professional to work with. Smooth transaction.Ronnie C.
Although the driver's cab was clean, the truck itself was not clean inside.Alex M.
Make sure the truck is clean.Earnest F.
Customer did not leave a comment.VENECIA C.
Customer did not leave a comment.Barbara G.
Great customer service.Andrea H.
The service and attendant was exceptional.Barbara D.
Customer did not leave a comment.Brandon S.
Nothing to improve. The customer service was great and uhaul employees at this location were friendly and knowledgeable. I will be back here in the future.carmine G.
Customer did not leave a comment.brittany C.
yes good customer serviceterrence W.
Quite it is not. It was so noisy in the cab you hardly could carry on a conversation. The headlights were so poor had to keep them on high beam the whole time. Worse uhaul truck I have ever rented.Joseph F.
Customer did not leave a comment.Andrea H.
Customer did not leave a comment.Devontae B.
Uhaul can keep honest with there hidden fees, I was told when I called it was 29.95 but when I got there I was charged 89.00 how is this, the guy was really nice and explained the hidden fees only to see this morning the overall bill was 93.00 wowowo I was thrown and I left more miles and gas from which I received!!!! I was annoyedAaden R.
Customer did not leave a comment.Ashley J.
I was quoted 39 cents a mile but charged 79 cents a mileJAMES P.
Customer did not leave a comment.SHERRI C.
Customer did not leave a comment.Thomas C.
Customer did not leave a comment.michael E.
There needs to be personnel willing to assist with unhooking the equipment (6x12) since it is quite heavy. The person on duty was reluctant but eventually â€œassistedâ€ with unhooking since there is no support leg to take the weight off the hitch ball.Les F.
You are doing a great job. Thanks!Alvin C.
No recommendations.Kathy H.
Customer did not leave a comment.Derick A.
Location above is incorrect. Dropped off, per the agreement, at 1300 N. Columbia Ave. Undesirable location. Limited parking. The link for checking out did not function properly so I could not complete the check out by documenting the condition of the rental. This is the 3rd time that the link did not function properly.Michael M.
Very good as is for small town.Mike T.
Customer did not leave a comment.shantamique T.
Customer did not leave a comment.Andrew D.
get a new attendantJames T.
Customer did not leave a comment.Chris P.
Customer did not leave a comment.Craig H.
I had to sweep the rental out before use.Juquetta R.
Ants in uhaulMaegan S.
Customer did not leave a comment.Michele W.
Not only was the truck stinky, I was afraid I was going to run outta gas before I even started. I was told this truck would be 29.95$. I wasn't given a return location nor time ( it was returned on Sunday). When I tried to call the number I was given I got no answer from these people. I was never not once told this truck was going to be any more than 29.95$ other than my milage.Regina C.
Nothing everybody involved in this process was very professionalWilliam J.
Chuck was very helpful!Greg C.
Very friendlyJAMES G.
Almost a 4 hour round trip to pick up this trailer. I was not very pleased with this since the location I picked up the truck had the same trailer.Brian L.
The original drop-off location, "Under the Sun Clothing" is no longer in existence, but I was so fortunate to find the Checker Transport and Uhaul location!!!!Jeff S.
Customer did not leave a comment.Joseph B.
Customer did not leave a comment.Yajaira C.
Honor reservations. One agent advised I would be given more mileage for the inconvience and issues - those were not given or noted on my file. The phone system was packed - up to an hour wait for an agent - at one point even the online application went down. I don't understand how the drop location was wrong on my reservation - if the little man was not there getting a hold of an agent would have been impossible - I will use Uhaul again but knowing their service reliability is very poor, reservations, getting a hold of customer service and information available by the phone agents or site rental locations are poor. The people at the locations do not seem like they care to work there - the process and frustrations are a burden to them(my perception).William C.
Over the phone ordering and corporate customer service. They both need coaching on correct info given and professionally speaking to the customer. The pickup location was exceptional and fully professional. Thank you for keeping costs low. Very good price for the use of the products. Overall the experience was good.Andrew S.
The location was fine. The person we spoke with was very helpful. We were just annoyed that we had to drive two hours away to get the truck, but that is not the location's fault.Joseph B.
I could not find the contract to figure out how much gas I needed to put in the truck.Samuel G.
Easy to schedule and great service!Ray R.
I requested a furniture dolly because we had a larger washer and dryer to move. Because there were none available, it made our move much harder than it had to be. I'm still sore as of this comment.DeVaughn S.
Customer did not leave a comment.Joel W.
Customer did not leave a comment.Hazel R.
The people working there were rude and unhelpful. I had reserved a truck two weeks in advance and called the day before to confirm everything. When I called, they said they couldn't find my reservation even though I had an email with my name, reservation number, and order number. When I asked to come inside to show them proof, they refused. The guy was very unhelpful, so I called the Uhaul 800 number, and the person on the phone said the man working there was wrong and then called the guy from their end. It turns out the worker at Checker Cab was wrong and didn't know how to work the system correctly. When I tried again to confirm, he never picked up despite me waiting on the phone for long periods of time. The next day when I got my truck, they gave me the wrong size truck. The truck not only didn't have a full tank of gas but had an engine light blinking the entire way. I voiced my concerns, but the workers there did nothing nor cared.Hannah D.
Customer did not leave a comment.Haaziq F.
Customer did not leave a comment.William H.
Customer did not leave a comment.VALERIE R.
Friendly and cooperative makes renting uhaul a pleasure thankyouDon L.
They are still hiding behind closed doors due to COVID.Amy B.
Customer did not leave a comment.Desi W.
Better customer serviceDiontae W.
Customer did not leave a comment.Joan B.
A/C wasn't working and odometer wasn't working. Picking up and customer service was good but we moved on the hottest day and no A/C wasn't good.Mary D.
Customer did not leave a comment.Willie S.
Customer did not leave a comment.Terry W.
Customer did not leave a comment.John S.
Customer did not leave a comment.Terry Ann N.
Customer did not leave a comment.bekesir C.
Customer did not leave a comment.Avery L.
Customer did not leave a comment.Steven N.
Customer did not leave a comment.Mark L.
Customer did not leave a comment.Jonathan H.
Customer did not leave a comment.Louis E.
Check-in and check out is way too complicated. Luckily for me I have a son that helped his old mom. When a customer want two trucks don't expect them to drive miles apart to pick it up. Time and gas cost the customer. Gas is not cheap and people have schedules.Dina S.
My original contract was canceled without anyone notification to me. I showed up at the location in Sandersville to pickup a car trailer at Dixieland Financial Services Inc. I was told that they didn't have one and told me that this is Uhaul's problem and not hers. She was short and pretty much rude. I have done business with that location before and this isn't the first time she has been this way. The gentleman in Milledgville was nice and easy to deal with.George S.
Customer did not leave a comment.Joan C.
The cab of the truck was dirty and it smelled strongly of cigarettes. I had to sweep out the back of the truck and there is a problem with the power steering. It would go out turning the truck around. I have rented several uhaul trucks in the last 25 years and I've always had a great experience with staff and equipment. While the staff was polite, the equipment was sub par.Patricia G.
Customer did not leave a comment.David G.
Customer did not leave a comment.danny P.
They are locked in very small bldg. You have to call on phone and they tell you to park truck outback and drop the key in the box. It all worked out.Edward D.
THE SERVICE WAS WORSE THAN TERRIBLE YOU NHAVE TO CALL BECAUSE NO ONE IS ALLOWED INSIDE WHEN THE GUY ANSWERED HE SAID HE WAS IN THE BATHROOM AND WOULD BE OUT LATER.WHEN HE ARRIVED HE JUST POINTED TO THE TRAILER WHILE HE WAS ON THE PHONE WHEN WE RETURNED HE SAID JUST DROP IT IN THE BACK AND HE WOULD CHECK IT IN LATER.WORST RENTAL EXSPERAINCE I HAVE EVER HAD WONT BE BACK TO THAT LOCATIONNORMAN C.
Customer did not leave a comment.lori H.
We've used this location a few times, good service, fast and simple.Donald B.
Customer did not leave a comment.RANDY C.
Customer did not leave a comment.Jeramey W.
Customer did not leave a comment.Jim P.
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