Again she was very professional and kind I wouldn't rent a uhaul from anyone other then this wonderful lady
CHARLES C
Customer Reviews for Checker Cab
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had to drive for over an hour in any direction just to find a vehicle hauler. When moving or towing, that is time and money wasted.
STUART MNothing Needs To Be Improved.
BERNETTA MNothing
GREGORY SEverything was pretty much top notch no complaints customer service was very professional I would recommend this service over any other U-Haul service in the world thanks you guys !!
CELESTINE GSame as the pickup location everything was excellent.
GREGORY SAll Good Easy to pick Don’t have just the Trolly Available only Complaint
RUBEN FSuper easy rental, convenient location and dropoff.
Barbara UEverything was alright
GAIL MUhAul had ants inside.
Jerri Ashe was wonderful professional and caring, the other dealer in this town sucked
CHARLES CThe truck had substantial physical damage. The check engine light was on. The rented equipment was not available at this location, which for you is only a billing issue, for me caused a lot of extra work and back pain. The app would not go through the whole pickup process or the return process.
Alexander GHave more locations like that one
TOMMY BThe office was closed when I showed up, but the person on the phone, from the number on the door was nice and helpful.
MARK OHave xtra moving equipment available, like dolly’s , boxes etc.
PEDRO RMichelle was very kind and helpful
Matt MEasy and fast service
STEVEN DI was having issues with the app for drop-off (it kept shutting down unexpectedly). I have no idea if my spot-check photos were actually posted. Luckily I have documentation of everything and can confirm the overall cleanliness, milage, and condition of the returned vehicle; but, the app was no help. I tried to contact the personnel on-site and there was no one to help me. I tried calling U-Haul and could not speak with a rep before I had to move-on with my day. I have had nothing but great experiences with U-Haul rentals and will continue to use them; however, this must have been a one-off experience.
Ryan AThe truck was in bad condition.
chris wAll very good
Gary GVery nice and professional person!
Barry EFriendly and courteous no hassle dropped trailer and left without wait
Steven GThe best service
sommer wExcellent service. Vehicle clean and road ready. Thanks, second rental from this location. Terrific. Bill Brems
william bMake sure you check your equipment upon return. I went to Warner Robin's on a flat tire, didn't know until I stopped and got gas on the way back a man at the gas station said you know you have a flat tire? That was dangerous for me and others. I thank God I made it back. The man was a driver he advised I was okay due to the double tires.
Brenda BNothing
Kevin AQuick and easy pickup everything ready to go.
Wayne HGreat place to do business with!!!
Steven RNothing, great service!!
Arthur CVery helpful and professional.
James HGood people
COLIN BVery reliable
Jerry GN/A
CHERYLN LMake sure a hand truck is in the uhaul especially a lady.Otherwise everything was excellent and I would tell anybody to rent from your company.Thank you for your service.
Sabrina LTow dolly was missing the license plate, but was in good shape.
Richard SGet experience each time. The customer service is always great!
Ashley SNothing. Everything was absolutely easy and accessible.
Ashley SVery helpful and friendly. Much appreciated!
Charles HStaff was really helpful and nice. I came in last minute and staff stayed late to make sure I got the trailer i needed. Thank you
Saul EClean the inside of the cab. There was hair, coffee stains on seat and general dirt. We had to clean and spray it ourselves. Also thought we got 30 free miles with the truck, but did not
Barbara VThis U-Haul location is the best I have ever used. The staff are extremely friendly and courteous. They make you feel like a member of the family and treat you very well. There is no delay in your service and they have you in and out almost instantly. They understand the need for quality and make sure they provide great service.
Mike HI had To pay 679 for my U-Haul to keep it additional days because the storage unit i originally Booked was to small. I felt Like some of the money should have been wiped off due to the fact i was Told i had A big enough storage unit and it was no bigger than a bathroom
Brittany RGreat customer service!
Michael HThe truck stunk and was an absolute piece of shit. The workers over charged me and I never was sent a final receipt then when I called to see why i was charged they had an attitude. I’ll never use UHAUL again. Ever.
Kearah FI rented a 15 ft truck, and the back or storage cube was filthy, I had to sweep it clean and wipe up some crud spilled onto the deck before I loaded my furniture and boxes. I received a text AFTER leaving the compound asking me to verify the condition and mileage of the rental. I should have received this prior to leaving as the truck in the photos didn't reflect what I was driving ie Large rusted out spot / gaping hole in the drivers' lower door and scratches and small dents that weren't in the photos of the truck in a U-Haul service bay. I dint receive a receipt when I returned the truck and was told that one would be emailed to me. It's been 11 hrs.' since I returned the truck and all I've received is this survey?? STILL WAITING FOR MY RECEIPT PLEASE!
Mark HAfter Uhaul gave me a “free” truck for a day. Had no idea I had it until I called. Turned it in, then overcharged me for miles. Have a corporate account with U-Haul and jumping ship to Ryder.
Aaron QThe Comments for this location is posted above in the 1st box.
Vickie BCleaning of the equipment also the correct amount of gas. On document it says one thing but the gas reader says different.
Earnest FReference id: 4355947
Tammie HThank you for making the return pleasant!!!
DEMETHRA PGreat job as is.
Larry M