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calvin E.
Customer Reviews for Checker Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that helped me was extremely helpful! More than accommodating....thank you!!!
martin W.Both vehicle and personnel were excellent. I have used this location's service several times and have always been completely satisfied.
William B.Very smooth and quick transaction following my online check-in. Friendly owner.
Laura D.A simple process as long as you have a valid license. The place was close by and I didn't need all the space the 20 footer provided. Easy and affordable.
Desean J.Everything went very smooth and quickly picking up the equipment and bringing it back ..
David B.Staff was kind and accommodating. Would recommend without hesitation.
Eugenia L.Although this location is excellent and provides great service, I was severely disappointed by the customer service I received (or lack there of) from U Haul's 800-number/national operation. I was picking up the truck during after hours. I had some issues with getting the key to the truck. I followed the instructions on the app. When I asked for help through the app, I got a repetition of the instructions I already had, and if that didn't work, to go inside the location and ask for help. The location was closed - that is why I selected to use your after hours pickup service in the first place! I felt stranded and alone. Eventually I just had to contact the owner of the location and bother him during his private time.
Daniel T.I did not get the man's name who was working the location He was friendly, efficient and informative. Did a great job.
john B.Nick was a fantastic person to work with
Robert S.The person we rented from went above and beyond for us. He was so kind and caring and walked us through everything, bless him
Georgia L.Location was convenient and the rental process was efficient.
George E.Excellent customer service. Excellent trailer
Barry W.Nick was awesome. Truck was clean, ready to go! Checker sales is my go to dealer.
abby C.Nick was very helpful and accommodating.
franklin W.This location was awesome and super friendly. Would definitely use them again!!
Rickie E.Excellent service as always at Checker Sales in Hendersonville, NC.
Frank D.Helpful guy
Lewis M.The man at this location top notch, he is quick, efficient and knows his business. Best experience I have ever had with uhaul
Michael F.I was forced to go to this location because I was told only 45 minutes before my 8:30 am Saturday pick up that the truck I reserved in the Asheville location was not available and that my only alternative was to get a truck in Hendersonville. Since they had me over a barrel, I had no choice even if this location was an additional 40 miles of distance going back and forth. The truck I was given was an old truck that had a persistant problem resulting in a loud chiming noise when I drove the truck. The only way to stop it was to turn off the engine and restart the truck. When I told Nick, the proprietor, he said he was aware of the problem and told me that UHaul claimed it had been fixed. It was not. Nick was very nice and worked with me to give me some mileage credit, but the fact is that UHaul should never have allowed this truck to be in service. In fact, it was taken out of service when I returned it. Although it wasn't Nick's fault, I think that the whole thing was a bait and switch and that being given this crappy, problematic truck so far from the location that I reserved a truck at was a travesty. I would never use UHaul again based on this experience and would caution you to be leery of what may happen to you under similar circumstances. They clearly don't care about customer service, the safe operation of their vehicles or keeping customers for repeat business.
Raymond G.The staff was very friendly and professional.
Alvin T.Always great service 🙏
sandeep S.Vacuum/wipe down the seating area. Lose the air freshener. Other than that all good.
Laura G.We rented a pickup from Checker Sales in Hendersonville NC from Nick. The truck was ready when we arrived and Nick was very friendly and efficient getting the paperwork completed, The truck was very clean and well maintained and worked well for our purpose. Returning the truck was very easy as again Nick was very efficient and friendly. I highly recommend Checker Sales.
Nancy M.It's just hard getting out of there! But the guy that checked us out & helped us was great! He was very very nice!!!
alyssa G.Nick was great in getting me checked in. Fast and friendly
Micheal P.The gentleman was very helpful. My backing skills, with the trailer, was a comedy to watch, I am sure., but the was no laughing, on the outside at least. Only great assistance.
Rhonda K.Nick was great! Really appreciated the fantastic customer service!
Jason J.I reserved a truck several weeks in advance for pick up in Fletcher NC. 2 hours before the pickup time I was called and was told the truck was in Rutherfordton, NC approximately 1 hour away from my chosen pickup location. We called Uhaul and arranged for a location in Hendersonville, NC. Checker Sales was fantastic - my complaint is that the original pickup location was changed with very little warning (2 hours) and it was completely out of the way. Everyone I dealt with was friendly and competent.
KIRK D.Nick was awesome
Michele C.Fantastic! Helpful, friendly and went out of his way to help. I will be using Uhall in Hendersonville for years to come! Great service! I'd highly recommend this place!!!! âï¸âï¸âï¸âï¸🌟 I put 1/4 of a tank of gas too much is their anyway I could get a credit put on my account? Thanks
grace L.Already the best it can be!
Dakota C.This location and its employees are doing a great job. Customer service was great. Can't complain. Thank you
Savannah P.Chris the guy there is awesome. Great customer service I always use him!
Alexandre B.Nothing great experience
leroy G.Great service. Friendly. Had equipment ready to go. Thank you!
kate D.Everything was excellent! No room for improvement.
Melissa H.The trailer we rented did not get the chains attached correctly. One tire failed because of insufficient air pressure. This info were the comments of the repair person sent by Uhual to replace the flat we got. He did a great job and was on site in less than hour after our call to the 800 number. Thank to him. Eric
eric O.Super nice guy and very professional.
Matt E.The person working there was extremely helpful !
Joe B.Furniture dolly was not available. I made my reservation at the last minute so it was understandable that a dolly was not available.
Michael M.The drop off location was very helpful and friendly, I would definitely recommend it to anyone.
alex D.Best uhaul experience I've ever had. GREAT ppl to work with. Greeted me out side upon arrival. Made sure I had everything I needed. Seemed a little busy? Still was able to accommodate my needs. Very prof
jack S.I did an early drop off. The place looks very sketchy at best with old RV's, piles of wood and junk all around. It did not look very safe.
Dean G.Very helpful good people. Thanks
richard T.Extremely helpful and friendly.
Richard B.Gentleman that help us was very nice and knowledgeable. If I ever need another Uhaul I will definitely get it from this location.
JOSEPH G.