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mike o
Checker Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hendersonville, NC 28792
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nick was fabulous so helpful and friendly during drop off at 525 S Grove St, Hendersonville NC. Would definitely recommend this location. Plan to rent from him later in June.
wes wThe dude was awesome. Dropping off was a snap!
Mark BThe staff were very nice; however, they provided a trailer that had two bad tires one of which a tire came completely off about an hour and a half into my drive. I waited in the middle of the night by myself, an older lady with a dog, at a rest area for almost 3 hours ridiculous before road side came to replace the tire and they notice another one in bad shape and replaced that. Also, the staff at the Uhaul location on Grove recommended two men to help me load. They did a horrible job - threw my stuff into the trailer with no regard to my instructions. Totally an unprofessional job. My gentlemen that help me unload my hhgs from the trailer here in Dallas, TX were shocked. Broken table, dish rack all in pieces, things broken and I still have not seen whatever things may be broken in addition as my stuff went into storage temporarily until my apartment is ready. I'm worried needless to say. So, I hope Uhaul will consider giving me some kind of a refund. The Dallas staff at the location on Greenville and Ross are awesome used them many of times and they always have given me great equipment and helped me in so many ways. Thank you.
susan LApp had a hard time taking a picture of my drivers. This took about 30 minutes. Once I got through the approval process, the app did not give me the option to do a mobile check out for the truck. It said to go into business to retrieve key. This was 6am and business was not to open until 9am. I called the 1-800 number for U-Haul to get help with this matter. Representative was great. She did some research and found that the code for the lockbox with the key for the truck I was renting. I keep trying this code with no success. This took about 30 minutes while I was standing out in the pouring rain. When this didn’t work, representative put me on hold to try and find the number for the local rep to get clarification for the code. After another 30 minutes in the rain, a gentleman came out from the business and put the code in to the lockbox and throw open lockbox and said “there you go.” Was not very nice and rude. Rep was still on the phone. I explained to her what happened and she made note. She also stayed on the phone with me to make sure I got into the truck. We had ordered a utility dolly and it was not in the truck. I asked her if we could go to another location to get the utility dolly but then I noticed one by the door of the building. She said that I could take that one because we had paid for one. By this time I was drenched and an hour and a half past schedule. I have rented other U-Haul trucks in the past but never from this location. I have never had a bad experience until today. I will never go back to this business again to pick up a rental truck.
Alma M