Customer Reviews for Checkerd Flag Sales
(U-Haul Neighborhood Dealer)

181 reviews

8555 Hwy 45 N   West Point, MS 39773

(662) 494-6696

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(662) 494-6696

8555 Hwy 45 N
West Point, MS 39773

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great services! I highly recommend this location to anyone needing this service!

TONY T. 
Rating:
5.0

We had excellent customer service!!!

TIM H. 
Rating:
5.0

The dealer where we picked up was the most customer- service oriented professional we've worked with in a while. Drop-off was a breeze as well. Two great experiences in the same day!

JIMMY H. 
Rating:
1.0

The owner was rude and quiet frankly seemed to be trying to run a scam with one of the local repair shops. When I brought my truck, which is used to regularly pull trailers without issues, he claimed he couldn't get the tail lights to work and it was my trucks fault due a "blowing fuse". Without so much as trying anything he said I had to immediately go get it fixed at his buddy's shop. So I get out of my truck and unplug the trailer, but before leaving I decided to try setting up myself. And lo and behold it worked like a charm. He then tried to make me pay twice after he said my card payment didn't go through. He changed tunes real quick once I showed him it had on my end. Additional he was repeatedly rude to other customers when he answered phone calls in front of me. Their was one girl who called and asked if he had any 5x8s available or anything that could move a truck. He said no 5x8s are available so she asked if there was anything else since he didn't answer the full question. He then quick rudely snapped and said he had nothing. 0/10 will never rent from this location ever again. Would rather carry everything I own on my back

William C. 
Rating:
5.0

Customer did not leave a comment.

MARVIN T. 
Rating:
5.0

The rental website sucks

Michael F. 
Rating:
5.0

Customer did not leave a comment.

MARVIN T. 
Rating:
5.0

Great experience

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

The owner was very nice! He went above and beyond to make sure we were taken care of!

CHARLES S. 
Rating:
4.0

The agent was very helpful and professional.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Very helpful and friendly

DANA M. 
Rating:
5.0

Customer did not leave a comment.

Kizzy B. 
Rating:
4.0

Customer did not leave a comment.

Marilyn W. 
Rating:
5.0

I have rented U Haul in the past as well. It has never been anything except a good experience for me.

Eris M. 
Rating:
5.0

Everything was fine

michael H. 
Rating:
5.0

Excellent customer service, went out of their way to help us make moving run smoothly

Bonnie N. 
Rating:
5.0

Great customer service. Helpful with paperwork.

FREDRICK D. 
Rating:
5.0

Great experience and the location area was easy to find.

LaToya H. 
Rating:
5.0

Marion was so friendly, helpful, and knowledgeable Would definitely rent from this location again! Excellent customer service!

DEBBIE B. 
Rating:
5.0

Customer did not leave a comment.

Clarence B. 
Rating:
5.0

The address provided by Uhaul was not correct. Google Maps sends you to the wrong address 20 minutes away

Stephen Y. 
Rating:
5.0

Very nice and helpful

Nathan P. 
Rating:
5.0

Customer did not leave a comment.

Rodney W. 
Rating:
4.0

I told him I had never driven a truck that large. I needed a few pointers and to know more of what to expect.

JAMIE B. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

todd H. 
Rating:
1.0

The owner called me the day prior to pick-up to let me know he gave away his last 5x8 trailer but he can have one there by morning if I was coming. it's like he wanted to make sure I was coming, which is understandable. Then he asked where I will be dropping off, which was in the contract. When I said Alabama, he asked why don't I pick up from Columbus. I told him the items I'm picking up were in West Point. Then he asked what was my current location....at this point I'm like why you need to know all that. The information he needed to know was in the contract. If seemed as if he didn't want to be bothered. After arriving, I told my cousin about it and he said owner treated him the same way. Gave away his rental.

Marlon S. 
Rating:
5.0

I'm not sure if this is standard procedure for U-Haul, but excpecting customers to be able to travel to a different pickup location vs. making sure the equipment is at the agreed upon site is a poor business practice. Marion Johnson went out of his way to make sure our rental experience with U-Haul was a good one. This, in spite of our rental being shifted from the Tupelo location to his. He called to make sure we knew about the change and found us a dolly at a different site that we had reserved. Marion followed up to make sure we got what we needed, my compliments to him.

William C. 
Rating:
5.0

Very good customer service! Will recommend to friends.

ROGER J. 
Rating:
5.0

All was handled well

LYNN W. 
Rating:
5.0

Customer did not leave a comment.

Monique H. 
Rating:
4.0

Customer did not leave a comment.

ERIN B. 
Rating:
5.0

Mr. Johnson was a pleasure to work with.

Donald N. 
Rating:
5.0

Customer did not leave a comment.

Nathan P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
4.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Sandra W. 
Rating:
5.0

Customer did not leave a comment.

Greg E. 
Rating:
5.0

Customer did not leave a comment.

LISA S. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Jessica H. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
3.0

The address on the uhaul website was not the correct address. I had to call to confirm their location, which was 30 minutes out of the way. The owner seemed disinterested and just wanted us to get in and get out.

Jacob B. 
Rating:
4.0

This location was not the one chosen for pickup. Uhaul assigned it after the reservation was made at another location. It was 30 minutes out of the way.

Mark D. 
Rating:
5.0

Marion really helpful, very friendly

Thomas M. 
Rating:
3.0

Customer did not leave a comment.

james G. 
Rating:
5.0

Customer did not leave a comment.

Maxine B. 
Rating:
5.0

Marion is great to work with!

Maxwell H. 
Rating:
4.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

The individual in West Point who helped me was too notch! He was very quick and informative! 6 stars!

JAYSON W. 
Rating:
3.0

The location was fine, which is why I answered only 'average'- it was just farther away from us than I preferred, making the trip there and return a little difficult, but not bad.

Jacky S. 
Rating:
5.0

Everything was perfect!!!!!!

EDDIE P. 
Rating:
5.0

The dealer was very friendly and helpful.

EDDIE P. 
Rating:
5.0

Enjoyed speaking with the owner .

robert H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

Very professional!

SHERRI C. 
Rating:
5.0

Customer did not leave a comment.

ELLEN T. 
Rating:
3.0

Make it loud and clear that it is a UHAUL drop off for those who drop off the vehicle at night.

RUTH ELAINE G. 
Rating:
5.0

Customer did not leave a comment.

Alexis C. 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH F. 
Rating:
5.0

Customer did not leave a comment.

Malcom G. 
Rating:
3.0

Everything was perfect !!

Douglas F. 
Rating:
3.0

Customer did not leave a comment.

Tonya L. 
Rating:
4.0

Customer did not leave a comment.

godfrey H. 
Rating:
4.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

duffy C. 
Rating:
2.0

Disorganized and slow service. Nice guy but not professional

Kason K. 
Rating:
3.0

I was scheduled to pick up the truck at a different location but was informed 2 days before my scheduled pickup that I would have to pick it up from a different location about 30 minutes away from me and 30 minutes later than I had scheduled to pick it up. Then I was charged for the additional miles that were used to travel and pick the truck up. UHaul as a company should do a better job of servicing the customer instead of making them travel out of there way to pick up a truck and then charging them per mile for the additional miles the pickup required. The gentleman that helped me at the first location was very helpful and added extra miles for the inconvenience of picking up the truck but I was still charged even after making a note of the miles to the drop off location.

Kelli W. 
Rating:
5.0

Customer did not leave a comment.

Artravious R. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

excellent

Emily P. 
Rating:
4.0

Make sure the locations are open as it is stated on the website.

Dedric B. 
Rating:
5.0

Nice management. I will rent here again!

Kent P. 
Rating:
5.0

Customer did not leave a comment.

Kent P. 
Rating:
4.0

Customer did not leave a comment.

GLYNN S. 
Rating:
5.0

Customer did not leave a comment.

GLYNN S. 
Rating:
5.0

No improvement needed. My first time to rent a U haul. The manager made it easy for me, even connected trailer. Being a woman it was very helpful.

polly B. 
Rating:
5.0

Customer did not leave a comment.

NINA D. 
Rating:
3.0

Customer did not leave a comment.

Phil D. 
Rating:
5.0

Customer did not leave a comment.

DONALD T. 
Rating:
5.0

Customer did not leave a comment.

HUBERT P. 
Rating:
4.0

Customer did not leave a comment.

Michelle B. 
Rating:
5.0

Outstanding service. Will use this location again.

Chris H. 
Rating:
3.0

Customer did not leave a comment.

Kishan P. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Great service

HARRY K. 
Rating:
1.0

It was the wrong address and they didn't even have the trailer that I reserved.

Grey T. 
Rating:
5.0

Customer did not leave a comment.

SHANDA H. 
Rating:
5.0

Customer did not leave a comment.

HUNTER W. 
Rating:
5.0

Customer did not leave a comment.

GEORGE P. 
Rating:
5.0

Customer did not leave a comment.

Renee R. 
Rating:
3.0

Part time operation in a small town

Steve L. 
Rating:
3.0

Offer discounts and coupons...

JENNIFER L. 
Rating:
5.0

Nothing, the salesman was very friendly and knowledgeable and helpful!!!!!!!!!!. I will recommend this location to facebook and friends. I WILL BE USEING THIS LOCATION AGAIN VERY SOON, THANKS, Lynda,

Lynda M. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R. 
No reviews have been submitted for this location.

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