Customer Reviews for Chenal 10 Storage
(U-Haul Neighborhood Dealer)

774 reviews

24300 Chenal Pkwy   Little Rock, AR 72223

(501) 562-0484

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(501) 562-0484

24300 Chenal Pkwy
Little Rock, AR 72223

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Candice A. 
Rating:
5.0

Good people - good service - good location ! What else do you need ?

RONALD R. 
Rating:
5.0

Very friendly and prompt

mary W. 
Rating:
5.0

Customer did not leave a comment.

Aldo R. 
Rating:
5.0

Don't overbook trucks people there were friendly outgoing made everything go well

frances C. 
Rating:
5.0

Customer did not leave a comment.

frances C. 
Rating:
5.0

Everything was very simple. The people there are very knowledgeable. I would use them again and I would recommend them.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Jodi F. 
Rating:
5.0

Very clean facility and the gentleman accepting the truck was friendly.

Andre M. 
Rating:
5.0

Customer did not leave a comment.

Dylan V. 
Rating:
5.0

Everything was great.

CURTIS T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Great experience every time.

Elizabeth W. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRA C. 
Rating:
5.0

Seamless process

Leslie S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth W. 
Rating:
5.0

Customer did not leave a comment.

Ken P. 
Rating:
5.0

Customer did not leave a comment.

Craig E. 
Rating:
4.0

Listen to your customers and work with customers when they communicate issues.

Gerriand W. 
Rating:
5.0

Customer did not leave a comment.

Marty W. 
Rating:
3.0

The truck was too old and needs update

Abbey O. 
Rating:
5.0

Nothing everything was great

Beverly D. 
Rating:
5.0

I had to drop off after hours and unassisted, but called in advance. The guy I spoke to was very nice and helpful.

Leigh T. 
Rating:
5.0

We had a great experience. Friendly service. Easy pickup and dropoff.

Kim M. 
Rating:
5.0

Customer did not leave a comment.

Larry N. 
Rating:
5.0

Customer did not leave a comment.

Caleb B. 
Rating:
4.0

Customer did not leave a comment.

TONY P. 
Rating:
5.0

Customer did not leave a comment.

Brandon G. 
Rating:
5.0

Super friendly

Austin M. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Professional and courteous!

Vanessa B. 
Rating:
5.0

Staff was very helpful.

William S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Wonderful staff!! Very courteous and helpful!!

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Great customer serivice

Neil T. 
Rating:
5.0

Customer did not leave a comment.

Troy D. 
Rating:
5.0

Customer did not leave a comment.

val A. 
Rating:
5.0

Great Staff

SYLVESTER J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerry B. 
Rating:
5.0

Customer did not leave a comment.

Lauren H. 
Rating:
5.0

Customer did not leave a comment.

Jared P. 
Rating:
5.0

Staff always very helpful and nice. Clean storage areas. I rented there for four years and never had a problem. Would recommend for short or long term use.

Paula J.  |  Overall Experience 
Rating:
5.0

I was so glad to find the stuff of this facility helpful and accommodating on a short notice. The made my life easier in one click. I highly recommend them to anyone who’s looking for any type of storage solution. Thank you guys!

ANNA Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kandyce J. 
Rating:
5.0

Customer did not leave a comment.

Roger M.  |  Overall Experience 
Rating:
4.0

Computers were down for about an hour, delaying rental process. Surely a paper process could have been used as plan B with this happens.

DWIGHT C. 
Rating:
5.0

Customer did not leave a comment.

Max B. 
Rating:
5.0

Drop off was fast and easy, made for customer ease. Thanks guys

Ryder W. 
Rating:
5.0

Very Friendly Staff. Easy to return without any issue.

Carrie S. 
Rating:
5.0

Location is closest to my house so it's very convenient. I do wish they had a larger selection of equipment. I dropped off after hours and had no issues.

Rami F. 
Rating:
5.0

Very friendly and helpful.

PATRICK C. 
Rating:
4.0

Customer did not leave a comment.

MACY S. 
Rating:
4.0

I was originally told that there would be a additional $100 fee to drop off at this location instead of the one I was scheduled for 8 miles away. After calling the original location On Kanis Rd, I was told that was not the case and was able to drop it off at the Chenal location without having to pay the extra $100. All personnel were friendly, professional, and courteous.

KEVINBRYAN C. 
Rating:
5.0

Clean location with great service!

OSMAN B. 
Rating:
5.0

Customer did not leave a comment.

RANDALL S. 
Rating:
5.0

Customer did not leave a comment.

Delta B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REBECCA H. 
Rating:
5.0

Customer did not leave a comment.

ZHONG S. 
Rating:
5.0

Very good experience.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

JULIE L. 
Rating:
5.0

Customer did not leave a comment.

FREUD C. 
Rating:
5.0

Nothing, you guys were wonderful! Keep up the good work

SHALONDA P. 
Rating:
5.0

Customer did not leave a comment.

KEVIN R. 
Rating:
5.0

I have nothing but praise for this location! The folks there are wonderful and I have used this Uhaul location several times! They come through for me every time. The best!!

Chris E. 
Rating:
5.0

Customer did not leave a comment.

Lisa S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

DUANE B. 
Rating:
5.0

Customer did not leave a comment.

DONNA B. 
Rating:
5.0

The local people made this experience effortless. Thank you so much! TMG

TAMI G. 
Rating:
5.0

very helpful staff, equipment was in great condition too.

Morgan B. 
Rating:
5.0

All good. Thank you for good service snd security.

Ronald C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROLE T. 
Rating:
5.0

Customer did not leave a comment.

Keith D. 
Rating:
5.0

Customer did not leave a comment.

LOUIS C. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Great experience. Thank you to the employees, especially Paul, for working with me!

Lori L.  |  Overall Experience 
Rating:
5.0

The staff was wonderful to work with. We had a crazy military move and they helped us every step of the way. Thank you!

Tricia C.  |  Overall Experience 
Rating:
4.0

Gas gauge was mark incorrectly and I should have said so from initially report. My bad.

ERIC S. 
Rating:
5.0

The staff is always great!

RANDY T. 
Rating:
5.0

Customer did not leave a comment.

Craig N. 
Rating:
5.0

Customer did not leave a comment.

EUGENE S. 
Rating:
4.0

Customer did not leave a comment.

PHILIP G. 
Rating:
5.0

Easy to rent here!

THOMAS A. 
Rating:
5.0

Customer did not leave a comment.

MELIA S. 
Rating:
5.0

This is a great facility- always clean a d the staff are very friendly. Without a doubt the best storage facility in Little Rock.

Randy P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HANS V. 
Rating:
4.0

Your website went down and delayed our move so fix your website so people don't get Mis charged and don't get delayed.

REBECCA G. 
Rating:
5.0

Na

Abdurrahman S. 
Rating:
2.0

I feel I was overcharged!

ANURA R. 
Rating:
5.0

Customer did not leave a comment.

KEVIN N. 
Rating:
5.0

These guys were great, very helpful and knowledgeable

Ronnie D. 
Rating:
4.0

The dashboard messages said "service brakes, service stabilitrac, and service traction control". The brakes have a leak. I filled the brake reservoir twice. I was lucky that I did not live on a severe slope or rear end somebody. I would have your maintenance trust your vehicle's self diagnostics before sending it out again.

John P. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER B. 
Rating:
5.0

The people in the office were really helpful and quickly got me set up in a U-haul and a storage building. They were both really clean and fit my expectations. I would recommend people to use this office.

DYLAN B. 
Rating:
5.0

I would definitely recommend chenal storage, everybody there was very friendly, especially the big dog, the facility was very easy to enter and exit and the unit was very clean when I put my furniture in.

Drew W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaye M.  |  Overall Experience 
Rating:
5.0

The Uhaul app and website continually malfunctioned. I was unable to complete a virtual check in and had no one on site to assist. The uHaul chat person said I was complete. I needed an early pick up time (6:30 am) and the owner had to call me after I already picked up the truck because check out on his end was incomplete.

nicole L. 
Rating:
5.0

Awesome crew working there.

james c.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
4.0

Customer did not leave a comment.

Matthew K. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Best rental experience I've had. New truck nice people. Went above and beyond to help me load my car.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
4.0

More space outside the front to maneuver car/ park

SHARYN G. 
Rating:
5.0

Customer did not leave a comment.

SHARATH K. 
Rating:
5.0

Customer did not leave a comment.

GREGORY O. 
Rating:
3.0

Customer did not leave a comment.

JACOB P. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

Chris W.  |  Overall Experience 
Rating:
1.0

The truck which was rented had multiple safety problems: power steering was "going out" which made turning difficult; headlight was out, passenger seatbelt slipping creating safety problem; AC blowing hot air, no coolant.

RIKKI R. 
Rating:
5.0

Customer did not leave a comment.

TONY P. 
Rating:
3.0

Customer did not leave a comment.

TRACEY O. 
Rating:
5.0

Customer did not leave a comment.

AL W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA F.  |  Overall Experience 
Rating:
5.0

Very friendly and courteous--

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly J.  |  Overall Experience 
Rating:
4.0

Nice people and good location.

DAVID H.  |  Overall Experience 
Rating:
5.0

Wonderfula staff and facility.

Mary H.  |  Overall Experience 
Rating:
5.0

Everyone very professional and friendly.

Kathy S.  |  Overall Experience 
Rating:
5.0

Did a great job. Will come back in the future. Thanks, Stephen

STEPHEN M.  |  Overall Experience 
Rating:
5.0

Top notch facilities and customer service

ROB M.  |  Overall Experience 
Rating:
5.0

Would use again

DAVID B.  |  Overall Experience 
Rating:
5.0

Excellent, clean facility and friendly, professional staff. I recommend Chenal 10 when you need a storage facility.

Joyce H.  |  Overall Experience 
Rating:
3.0

Very helpful staff

Privacy R.  |  First Impressions 
Rating:
3.0

A little disappointed with the size of the unit - it was noted on the uhaul site as being large enough ti house a 1200-1600 sq ft house, but our 1277 house doesn`t entirely fit.

Privacy R.  |  First Impressions 
Rating:
4.0

Owners worked with me to find a suitable unit. They also provided supplies or recommended a nearby U-Haul for items they did not have. Painless move in. Thank you.

Privacy R.  |  First Impressions 
Rating:
5.0

Staff were very helpful.Reservation went off without any problems.

Privacy R.  |  First Impressions 
Rating:
5.0

Clean and cool in this summer heat.

Privacy R.  |  First Impressions 
Rating:
4.0

The facility was very clean and easy to access. The staff was also very helpfull and was able to help me with everything I needed. I would recommend this facility to anyone looking for storage.

Privacy R.  |  First Impressions 
Rating:
5.0

Great unit. Thanks.

Privacy R.  |  First Impressions 
Rating:
5.0

Everyone was incredibly friendly and helpful. The facility was clean and very nice!

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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