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VANESSA K
Customer Reviews for Chenal 10 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Extremely well managed. Great experience. Paul was great.
George MStaff was friendly and very accommodating.
CHRISTOPHER DDemanded I return trailer, when i explained my contract they said they have never heard of that. I told them to bad. But I did return it latter in the day. Location is not a good place to drop off a trailer as there is not room to turn it sucks. I will never ever choose to drop off there again or use this place for any reason.
DANNY MGreat customer service and fast response
BRENT TAlways friendly and helpful at this location
MARY DThe agent came out the front door to greet me, took the truck to check it over and returned with the proper documentation. Very friendly and helpful. Made my wife and I feel a part of the community. Very clean and organized office space.
CHRISTOPHER CGreat experience, have used before and will again
James CThese guys are fantastic 😊
HORST IThey knew my name, took the key to the truck and off I went. Very professional.
Patrick FWe had a great experience renting our 20ft U-Haul! The staff at Chenal 10 Storage were friendly and accommodating and helped make our move stress free.
MATTHEW CThis location was great to work. with - and it was a seamless, easy process from start to finish.
Vicki BChenal 10 people are real pros! The best experience at every visit.
Tom WThe customer service we received was amazing, everybody was very helpful and very funny. Pay these people more money or whatever to keep them
Candace RExcellent overall experience
Bruce KNo issues during pick up.
Tony BLimited drop-off area for return, otherwise service was great and very accommodating. Better availability of 6x12s would be nice
Doug SI could not complete the after hours drop off.. don’t know if it went through or not. The server from the u haul app kept dropping. Just left the key in the drop box hoping everything was completed.
ROGER MI am more than pleased with the service, friendliness, and seamless experience at U-Haul. Thank you for accommodating my last-minute reservation! I highly recommend!
LYNNE DGreat experience! Thank you!
James CI was met at the door within 10 seconds of pulling up with instructions and help. In fact, the guy came out to me before I ever walked into the location. Impressive and quick.
Edward DEverything was quick...staff was friendly and I would recommend this location to anyone! Thanks
YOLUNDA RComputer system could be better
BRIAN HI reserved an appliance dolly online and when I arrived they didn’t have it. It took an extra two hours out of my day to drive across town and get one from another uhaul location.
Katie MPersonal and professional! Very easy!!!
Marsha MNot this location fault but had to use in the rain and the unit leaked pretty bad.
Christopher BVery friendly staff and was quick with the rental
Donna RVery knowledgeable, friendly, professional staff.
Mark ONA
GENEVIEVE SUhaul location in Chanal parkway are awesome. Especially the sweet Molly that greets you at the door. Will definitely recommend them to family and friends. Marion Hankins
MARION HI returned the truck to a nice gentleman
Rebecca WWhen I turned in the truck, the employee stood there and just watched me fold 12 blankets, not even offering to help, and only commented that if they weren't folded that I would be charged more, which I already knew. I turned the trick in almost 2 hours before it was due, and it's not like they were busy.
Donald DStaff was extremely friendly.
Gray TWow.. just wow! These guys made out drop-off so simple and easy. Professional, personal, friendly and ready to answer any questions we had. I will always use these guys in the future.
Gary WRubber gasket on driver door needs to be replaced.
ALONZO JThey were great to work with
Janie IExcellent customer service. Friendly, helpful knowledgeable and quick. Great prices and well maintained equipment. Truck was clean, full of gas and ready to go.
Rebecca DFriendly and efficient. I know where to go next time
Peter GUnfairly charged for fuel. I left the truck with exactly 1/2 tank, more than it had when I picked it up, Parking lot was ridiculously small and difficult for parking large truck
Tim RSuper nice and got me in and out very efficiently which is greatly appreciated.
William BGot charged $27 for fuel even though I told them that when I picked up the truck the gauge was showing less than in the contract. I took a picture of the gauge at pickup and showed it to the attendant at dropoff. I still got charged for gas I did not use.
Alex GThe 2 gentlemen were very polite and friendly.
Celeste NHave vehicles to rent without problems would be a nice start.
Richard MI have never had such great service from a storage facility as I had at this well maintained facility.
JIMMY S | Overall ExperienceEverything was great.
CURTIS T | Overall ExperienceGreat Staff
SYLVESTER J | Overall ExperienceStaff always very helpful and nice. Clean storage areas. I rented there for four years and never had a problem. Would recommend for short or long term use.
Paula J | Overall ExperienceI was so glad to find the stuff of this facility helpful and accommodating on a short notice. The made my life easier in one click. I highly recommend them to anyone who’s looking for any type of storage solution. Thank you guys!
ANNA Z | Overall ExperienceAll good. Thank you for good service snd security.
Ronald C | Overall ExperienceGreat experience. Thank you to the employees, especially Paul, for working with me!
Lori L | Overall ExperienceThe staff was wonderful to work with. We had a crazy military move and they helped us every step of the way. Thank you!
Tricia C | Overall ExperienceThis is a great facility- always clean a d the staff are very friendly. Without a doubt the best storage facility in Little Rock.
Randy P | Overall ExperienceI would definitely recommend chenal storage, everybody there was very friendly, especially the big dog, the facility was very easy to enter and exit and the unit was very clean when I put my furniture in.
Drew W | Overall ExperienceAwesome crew working there.
james c | Overall ExperienceVery friendly and courteous--
Michael C | Overall ExperienceNice people and good location.
DAVID H | Overall ExperienceWonderfula staff and facility.
Mary H | Overall ExperienceEveryone very professional and friendly.
Kathy S | Overall ExperienceDid a great job. Will come back in the future. Thanks, Stephen
STEPHEN M | Overall ExperienceTop notch facilities and customer service
ROB M | Overall ExperienceWould use again
DAVID B | Overall ExperienceExcellent, clean facility and friendly, professional staff. I recommend Chenal 10 when you need a storage facility.
Joyce H | Overall ExperienceVery helpful staff
Privacy R | First ImpressionsA little disappointed with the size of the unit - it was noted on the uhaul site as being large enough ti house a 1200-1600 sq ft house, but our 1277 house doesn`t entirely fit.
Privacy R | First ImpressionsOwners worked with me to find a suitable unit. They also provided supplies or recommended a nearby U-Haul for items they did not have. Painless move in. Thank you.
Privacy R | First ImpressionsStaff were very helpful.Reservation went off without any problems.
Privacy R | First ImpressionsClean and cool in this summer heat.
Privacy R | First ImpressionsThe facility was very clean and easy to access. The staff was also very helpfull and was able to help me with everything I needed. I would recommend this facility to anyone looking for storage.
Privacy R | First ImpressionsGreat unit. Thanks.
Privacy R | First ImpressionsEveryone was incredibly friendly and helpful. The facility was clean and very nice!
Privacy R | First Impressions