My reservation for a 20' truck was changed from the Kanis Rd location in Little Rock, AR to the Chenal location. Then the evening before my pick up, around 5 pm, my reservation was changed again to a 26' truck because the 20' was not available. I understand things happen but i made my reservation in plenty of time to hold the 20' truck. The 26' was a lot of truck to drive and used a lot of gas (averaged & 7-8 mpg). The truck windows were very dirty on the inside, like a dog had it's nose on the window and the back end area above the cab was very dirty.
MICHAEL P
Chenal 10 Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Little Rock, AR 72223
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly and great help getting what I needed. It was a trailer which I’m not very good hooking up and parking when I brought it back. They did it all.!!!
richard jI reserved a 15 foot truck but when I got there they had a 26 foot truck for me. The guy that took the reservation put it in wrong. They had no 15 footers so I had to take the larger truck.
FREDERICK LThey were very helpful to understand the process. Helped me attach and explain the connections.
Aaron BAmazing Staff, respectful, and helped me out in all my needs. Yes I will recommend them. Thank you.
Ariel G