Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was quick...staff was friendly and I would recommend this location to anyone!
Thanks
YOLUNDA RILEY
Rating:
5.0
Customer did not leave a comment.
Dan Douglas
Rating:
4.0
Computer system could be better
BRIAN HORNE
Rating:
5.0
Customer did not leave a comment.
Jacob Howard
Rating:
4.0
Customer did not leave a comment.
Tom Vaughan
Rating:
3.0
I reserved an appliance dolly online and when I arrived they didn’t have it. It took an extra two hours out of my day to drive across town and get one from another uhaul location.
Katie Moses
Rating:
5.0
Personal and professional!
Very easy!!!
Marsha Masters
Rating:
4.0
Customer did not leave a comment.
David Murphree
Rating:
5.0
Customer did not leave a comment.
Joe Strack
Rating:
5.0
Customer did not leave a comment.
Brad wieland
Rating:
5.0
Not this location fault but had to use in the rain and the unit leaked pretty bad.
Christopher Black
Rating:
5.0
Customer did not leave a comment.
Lee Johnson
Rating:
5.0
Customer did not leave a comment.
Michael Morgan
Rating:
5.0
Very friendly staff and was quick with the rental
Donna Reneau
Rating:
5.0
Customer did not leave a comment.
Stacy Tiffin
Rating:
5.0
Customer did not leave a comment.
Grayson Martin
Rating:
5.0
Very knowledgeable, friendly, professional staff.
Mark Ouellette
Rating:
5.0
Customer did not leave a comment.
Vanessa Bostick
Rating:
5.0
Customer did not leave a comment.
Chad Cooley
Rating:
5.0
Customer did not leave a comment.
Tom Cox
Rating:
5.0
NA
GENEVIEVE STECKEL
Rating:
5.0
Customer did not leave a comment.
HORST GUENTER INMAN
Rating:
5.0
Customer did not leave a comment.
Crystal Thomas
Rating:
5.0
Uhaul location in Chanal parkway are awesome. Especially the sweet Molly that greets you at the door. Will definitely recommend them to family and friends.
Marion Hankins
MARION HANKINS
Rating:
5.0
I returned the truck to a nice gentleman
Rebecca Wilkerson
Rating:
5.0
Customer did not leave a comment.
Bruce Moore
Rating:
5.0
When I turned in the truck, the employee stood there and just watched me fold 12 blankets, not even offering to help, and only commented that if they weren't folded that I would be charged more, which I already knew. I turned the trick in almost 2 hours before it was due, and it's not like they were busy.
Donald Deems
Rating:
5.0
Customer did not leave a comment.
Gary Christensen
Rating:
5.0
Staff was extremely friendly.
Gray Townsend
Rating:
5.0
Wow.. just wow! These guys made out drop-off so simple and easy. Professional, personal, friendly and ready to answer any questions we had. I will always use these guys in the future.
Gary Wade
Rating:
5.0
Rubber gasket on driver door needs to be replaced.
ALONZO JOHNSON
Rating:
5.0
They were great to work with
Janie Irby
Rating:
5.0
Excellent customer service. Friendly, helpful knowledgeable and quick. Great prices and well maintained equipment. Truck was clean, full of gas and ready to go.
Rebecca Dixon
Rating:
5.0
Friendly and efficient. I know where to go next time
Peter Guerin
Rating:
1.0
Unfairly charged for fuel. I left the truck with exactly 1/2 tank, more than it had when I picked it up,
Parking lot was ridiculously small and difficult for parking large truck
Tim Rues
Rating:
5.0
Super nice and got me in and out very efficiently which is greatly appreciated.
William Braxdale
Rating:
5.0
Customer did not leave a comment.
Abdullahi Musa
Rating:
4.0
Got charged $27 for fuel even though I told them that when I picked up the truck the gauge was showing less than in the contract. I took a picture of the gauge at pickup and showed it to the attendant at dropoff. I still got charged for gas I did not use.
Alex Grinfeder
Rating:
5.0
The 2 gentlemen were very polite and friendly.
Celeste Novak
Rating:
4.0
Customer did not leave a comment.
Tynetha Smith
Rating:
3.0
Have vehicles to rent without problems would be a nice start.
Richard MEANS
Rating:
5.0
Customer did not leave a comment.
Edward Daniels
Rating:
5.0
Staff is very accommodating. Very good experience. This is my third time to use this group.
Dorothy Hall
Rating:
5.0
Equipment in excellent condition. Service representatives extremely nice and infirmative. Will be my go to “U-Haul”!!!
BELINDA ELEY
Rating:
4.0
Customer did not leave a comment.
WILLIAM WILSON
Rating:
5.0
Customer did not leave a comment.
DOUG MALMSTROM
Rating:
5.0
Customer did not leave a comment.
Heather Satterwhite
Rating:
4.0
Parking brake on the truck did not work.
John Lewis
Rating:
5.0
Customer did not leave a comment.
Fan Huang
Rating:
5.0
I came in so frustrated and behind on my schedule—these folks were so efficient and kind that it melted my bad attitude. My husband and I were sincerely impressed.
ELLEN GOTELLI
Rating:
5.0
Great customer service!!!
Lateisha Clark
Rating:
5.0
Customer did not leave a comment.
Steven Long
Rating:
5.0
This location is staffed with great people who are knowledgeable and very efficient. They make doing business there extremely easy.
James Ramsay
Rating:
5.0
Great
Rodney Bouie
Rating:
5.0
Love this location! The associates are so sweet and accommodating!
Brittany Swafford
Rating:
5.0
Nothing, they were great.
VAL AXELRAD
Rating:
5.0
Customer did not leave a comment.
Lucas Perez
Rating:
5.0
The staff was very helpful and friendly! I highly recommend this location!
rod cameron
Rating:
5.0
The guys here are excellent! When I drove up to turn in the car hauler someone walked out to help me as soon as I drove up. I didn’t even have time to get out of my vehicle!
rod cameron
Rating:
5.0
Great people! So helpful - would recommend the them - equipment and knowledge level was great!
Tonya Marotti
Rating:
5.0
Why was my account charged an additional $47?
wanye mccaskill
Rating:
5.0
Customer did not leave a comment.
Gokul Thimmarayan
Rating:
5.0
Customer did not leave a comment.
Duane Birky
Rating:
5.0
Customer did not leave a comment.
David Kneir
Rating:
5.0
I have rented a storage unit at this location for a couple of years and they are THE BEST! Renting the UHaul truck was so easy. Truck was clean and ready to go first thing in the morning. We appreciate the service we have received from the entire team at Chenal 10 Storage!
Kimberly COHEN
Rating:
5.0
Very helpful and professional.
Mark Ouellette
Rating:
5.0
NA
Antoinette George
Rating:
5.0
These folks couldn’t be nicer and so pleasant to work with. Highly recommend if you’re needing Uhaul services. On a scale of 1 to 10, 10 being the best, I give them a 12!!
John Dickens
Rating:
5.0
Customer did not leave a comment.
Eundra Boles
Rating:
5.0
Customer did not leave a comment.
NECATI SAHIN
Rating:
5.0
Customer did not leave a comment.
James Petray
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Dave Kaeppel
Rating:
5.0
Great customer service.
GLEN HARRISON
Rating:
2.0
Customer did not leave a comment.
MATTHEW LEWIS
Rating:
4.0
Customer did not leave a comment.
David Tamas
Rating:
5.0
Customer did not leave a comment.
PATRICK CARR
Rating:
5.0
Replace window washer blades. It started to rain and I couldn’t see to drive. Other than that it was perfect.
Lisa Kowalski
Rating:
5.0
Customer did not leave a comment.
Susan Alford
Rating:
5.0
I have never had such great service from a storage facility as I had at this well maintained facility.
JIMMY SEDBERRY
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Wayne Cunningham
Rating:
5.0
This was my second time using this location. They have treated me great each time.
Terry Fuller
Rating:
5.0
Customer did not leave a comment.
Ken Shew
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Paul Brown
Rating:
4.0
Customer did not leave a comment.
James Bledsoe
Rating:
5.0
Customer did not leave a comment.
Daniel Barnett
Rating:
5.0
Customer did not leave a comment.
James Merkel
Rating:
5.0
Customer did not leave a comment.
Peggy Gram
|
Overall Experience
Rating:
5.0
Seth was very helpful and professional. Great attitude.
Mark Ouellette
Rating:
5.0
The door was very hard to raise and lower.
Daniel Herrington
Rating:
5.0
Customer did not leave a comment.
Candice Akins
Rating:
5.0
Good people - good service - good location !
What else do you need ?
RONALD ROBERSON
Rating:
5.0
Very friendly and prompt
mary willard
Rating:
5.0
Customer did not leave a comment.
Aldo Rugerio
Rating:
5.0
Don't overbook trucks people there were friendly outgoing made everything go well
frances Campos
Rating:
5.0
Customer did not leave a comment.
frances Campos
Rating:
5.0
Everything was very simple. The people there are very knowledgeable. I would use them again and I would recommend them.
Robert Cowan
Rating:
5.0
Customer did not leave a comment.
Jodi Feingold
Rating:
5.0
Very clean facility and the gentleman accepting the truck was friendly.
Andre Martin
Rating:
5.0
Customer did not leave a comment.
Dylan Venable
Rating:
5.0
Everything was great.
CURTIS THOMAS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Donald Wilson
Rating:
5.0
Customer did not leave a comment.
Robert Strohecker
Rating:
5.0
Great experience every time.
Elizabeth Walton
Rating:
5.0
Customer did not leave a comment.
ALEXANDRA carrasquillo
Rating:
5.0
Great Staff
SYLVESTER JACKSON
|
Overall Experience
Rating:
5.0
Staff always very helpful and nice. Clean storage areas. I rented there for four years and never had a problem. Would recommend for short or long term use.
Paula Johnson
|
Overall Experience
Rating:
5.0
I was so glad to find the stuff of this facility helpful and accommodating on a short notice. The made my life easier in one click. I highly recommend them to anyone who’s looking for any type of storage solution.
Thank you guys!
ANNA ZDOR
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Roger Mangham
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Delta Bost
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lisa Schoonmaker
|
Overall Experience
Rating:
5.0
All good. Thank you for good service snd security.
Ronald Copeland
|
Overall Experience
Rating:
5.0
Great experience. Thank you to the employees, especially Paul, for working with me!
Lori Llewellyn
|
Overall Experience
Rating:
5.0
The staff was wonderful to work with. We had a crazy military move and they helped us every step of the way. Thank you!
Tricia Crimmins
|
Overall Experience
Rating:
5.0
This is a great facility- always clean a d the staff are very friendly. Without a doubt the best storage facility in Little Rock.
Randy Parsley
|
Overall Experience
Rating:
5.0
I would definitely recommend chenal storage, everybody there was very friendly, especially the big dog, the facility was very easy to enter and exit and the unit was very clean when I put my furniture in.
Drew Warburton
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kaye Miller
|
Overall Experience
Rating:
5.0
Awesome crew working there.
james castleberry
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chris Wadsworth
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
AL Weaver
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MELISSA FUGETT
|
Overall Experience
Rating:
5.0
Very friendly and courteous--
Michael Crum
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kelly Johanek
|
Overall Experience
Rating:
4.0
Nice people and good location.
DAVID HARGETT
|
Overall Experience
Rating:
5.0
Wonderfula staff and facility.
Mary Humphreys
|
Overall Experience
Rating:
5.0
Everyone very professional and friendly.
Kathy Smith
|
Overall Experience
Rating:
5.0
Did a great job. Will come back in the future.
Thanks,
Stephen
STEPHEN MEGGERS
|
Overall Experience
Rating:
5.0
Top notch facilities and customer service
ROB MADDISON
|
Overall Experience
Rating:
5.0
Would use again
DAVID BAKER
|
Overall Experience
Rating:
5.0
Excellent, clean facility and friendly, professional staff. I recommend Chenal 10 when you need a storage facility.
Joyce Halley
|
Overall Experience
Rating:
3.0
Very helpful staff
Privacy Request
|
First Impressions
Rating:
3.0
A little disappointed with the size of the unit - it was noted on the uhaul site as being large enough ti house a 1200-1600 sq ft house, but our 1277 house doesn`t entirely fit.
Privacy Request
|
First Impressions
Rating:
4.0
Owners worked with me to find a suitable unit. They also provided supplies or recommended a nearby U-Haul for items they did not have. Painless move in. Thank you.
Privacy Request
|
First Impressions
Rating:
5.0
Staff were very helpful.Reservation went off without any problems.
Privacy Request
|
First Impressions
Rating:
5.0
Clean and cool in this summer heat.
Privacy Request
|
First Impressions
Rating:
4.0
The facility was very clean and easy to access. The staff was also very helpfull and was able to help me with everything I needed. I would recommend this facility to anyone looking for storage.
Privacy Request
|
First Impressions
Rating:
5.0
Great unit. Thanks.
Privacy Request
|
First Impressions
Rating:
5.0
Everyone was incredibly friendly and helpful. The facility was clean and very nice!