Customer Reviews for Chenal 10 Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

I am more than pleased with the service, friendliness, and seamless experience at U-Haul. Thank you for accommodating my last-minute reservation! I highly recommend!

Rating:

5.0

Great experience! Thank you!

Rating:

5.0

I was met at the door within 10 seconds of pulling up with instructions and help. In fact, the guy came out to me before I ever walked into the location. Impressive and quick.

Rating:

5.0

Everything was quick...staff was friendly and I would recommend this location to anyone! Thanks

Rating:

4.0

Computer system could be better

Rating:

3.0

I reserved an appliance dolly online and when I arrived they didn’t have it. It took an extra two hours out of my day to drive across town and get one from another uhaul location.

Rating:

5.0

Personal and professional! Very easy!!!

Rating:

5.0

Not this location fault but had to use in the rain and the unit leaked pretty bad.

Rating:

5.0

Very friendly staff and was quick with the rental

Rating:

5.0

Very knowledgeable, friendly, professional staff.

Rating:

5.0

NA

Rating:

5.0

Uhaul location in Chanal parkway are awesome. Especially the sweet Molly that greets you at the door. Will definitely recommend them to family and friends. Marion Hankins

Rating:

5.0

I returned the truck to a nice gentleman

Rating:

5.0

When I turned in the truck, the employee stood there and just watched me fold 12 blankets, not even offering to help, and only commented that if they weren't folded that I would be charged more, which I already knew. I turned the trick in almost 2 hours before it was due, and it's not like they were busy.

Rating:

5.0

Staff was extremely friendly.

Rating:

5.0

Wow.. just wow! These guys made out drop-off so simple and easy. Professional, personal, friendly and ready to answer any questions we had. I will always use these guys in the future.

Rating:

5.0

Rubber gasket on driver door needs to be replaced.

Rating:

5.0

They were great to work with

Rating:

5.0

Excellent customer service. Friendly, helpful knowledgeable and quick. Great prices and well maintained equipment. Truck was clean, full of gas and ready to go.

Rating:

5.0

Friendly and efficient. I know where to go next time

Rating:

1.0

Unfairly charged for fuel. I left the truck with exactly 1/2 tank, more than it had when I picked it up, Parking lot was ridiculously small and difficult for parking large truck

Rating:

5.0

Super nice and got me in and out very efficiently which is greatly appreciated.

Rating:

4.0

Got charged $27 for fuel even though I told them that when I picked up the truck the gauge was showing less than in the contract. I took a picture of the gauge at pickup and showed it to the attendant at dropoff. I still got charged for gas I did not use.

Rating:

5.0

The 2 gentlemen were very polite and friendly.

Rating:

3.0

Have vehicles to rent without problems would be a nice start.

Rating:

5.0

Staff is very accommodating. Very good experience. This is my third time to use this group.

Rating:

5.0

Equipment in excellent condition. Service representatives extremely nice and infirmative. Will be my go to “U-Haul”!!!

Rating:

4.0

Parking brake on the truck did not work.

Rating:

5.0

I came in so frustrated and behind on my schedule—these folks were so efficient and kind that it melted my bad attitude. My husband and I were sincerely impressed.

Rating:

5.0

Great customer service!!!

Rating:

5.0

This location is staffed with great people who are knowledgeable and very efficient. They make doing business there extremely easy.

Rating:

5.0

Great

Rating:

5.0

Love this location! The associates are so sweet and accommodating!

Rating:

5.0

Nothing, they were great.

Rating:

5.0

The staff was very helpful and friendly! I highly recommend this location!

Rating:

5.0

The guys here are excellent! When I drove up to turn in the car hauler someone walked out to help me as soon as I drove up. I didn’t even have time to get out of my vehicle!

Rating:

5.0

Great people! So helpful - would recommend the them - equipment and knowledge level was great!

Rating:

5.0

Why was my account charged an additional $47?

Rating:

5.0

I have rented a storage unit at this location for a couple of years and they are THE BEST! Renting the UHaul truck was so easy. Truck was clean and ready to go first thing in the morning. We appreciate the service we have received from the entire team at Chenal 10 Storage!

Rating:

5.0

Very helpful and professional.

Rating:

5.0

NA

Rating:

5.0

These folks couldn’t be nicer and so pleasant to work with. Highly recommend if you’re needing Uhaul services. On a scale of 1 to 10, 10 being the best, I give them a 12!!

Rating:

5.0

Great customer service.

Rating:

5.0

Replace window washer blades. It started to rain and I couldn’t see to drive. Other than that it was perfect.

Rating:

5.0

I have never had such great service from a storage facility as I had at this well maintained facility.

Rating:

5.0

This was my second time using this location. They have treated me great each time.

Rating:

5.0

Seth was very helpful and professional. Great attitude.

Rating:

5.0

The door was very hard to raise and lower.

Rating:

5.0

Good people - good service - good location ! What else do you need ?

Rating:

5.0

Very friendly and prompt

Rating:

5.0

Don't overbook trucks people there were friendly outgoing made everything go well

Rating:

5.0

Everything was very simple. The people there are very knowledgeable. I would use them again and I would recommend them.

Rating:

5.0

Everything was great.

Rating:

5.0

Great Staff

Rating:

5.0

Staff always very helpful and nice. Clean storage areas. I rented there for four years and never had a problem. Would recommend for short or long term use.

Rating:

5.0

I was so glad to find the stuff of this facility helpful and accommodating on a short notice. The made my life easier in one click. I highly recommend them to anyone who’s looking for any type of storage solution. Thank you guys!

Rating:

5.0

All good. Thank you for good service snd security.

Rating:

5.0

Great experience. Thank you to the employees, especially Paul, for working with me!

Rating:

5.0

The staff was wonderful to work with. We had a crazy military move and they helped us every step of the way. Thank you!

Rating:

5.0

This is a great facility- always clean a d the staff are very friendly. Without a doubt the best storage facility in Little Rock.

Rating:

5.0

I would definitely recommend chenal storage, everybody there was very friendly, especially the big dog, the facility was very easy to enter and exit and the unit was very clean when I put my furniture in.

Rating:

5.0

Awesome crew working there.

Rating:

5.0

Very friendly and courteous--

Rating:

4.0

Nice people and good location.

Rating:

5.0

Wonderfula staff and facility.

Rating:

5.0

Everyone very professional and friendly.

Rating:

5.0

Did a great job. Will come back in the future. Thanks, Stephen

Rating:

5.0

Top notch facilities and customer service

Rating:

5.0

Would use again

Rating:

5.0

Excellent, clean facility and friendly, professional staff. I recommend Chenal 10 when you need a storage facility.

Rating:

3.0

Very helpful staff

Rating:

3.0

A little disappointed with the size of the unit - it was noted on the uhaul site as being large enough ti house a 1200-1600 sq ft house, but our 1277 house doesn`t entirely fit.

Rating:

4.0

Owners worked with me to find a suitable unit. They also provided supplies or recommended a nearby U-Haul for items they did not have. Painless move in. Thank you.

Rating:

5.0

Staff were very helpful.Reservation went off without any problems.

Rating:

5.0

Clean and cool in this summer heat.

Rating:

4.0

The facility was very clean and easy to access. The staff was also very helpfull and was able to help me with everything I needed. I would recommend this facility to anyone looking for storage.

Rating:

5.0

Great unit. Thanks.