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Billy H
Customer Reviews for Chicago Van Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
First of all, we did not select this location. For some reason we got switched to a different location which was much more convenient. We asked for furniture blankets and they did supply them at the location. They suggested that we stop at the location that we originally selected to pick some up. On the way back to our home, we passed the preferred location and they had a bunch of the same size trucks sitting on the lot. Also, the drivers door on the truck that we got must have gotten bent or it lost the seal, so we had to endure loud road noise all the way to our final location. We did notify the location in Holland of the issue.
PETER W