Customer Reviews for Choice Auction of Palm City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Choice Auction of Palm City

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Bradley C.
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Ashley and crew made my experience pleasant for my trailer pickup and return.

Jeff D.
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Customer did not leave a comment.

Alan M.
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Dropped truck off after hours

Brian D.
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Customer did not leave a comment.

Dennis F.
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It was raining hard and there was no room to park the trailer in and over crowed lot where it wasn't flooded. The office was locked during normal working hours, so I had to call their office then disconnect a very heavy trailer in the rain, without help.

Michael H.
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such a wonderful experience - Ahley was great!

Todd S.
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I went online and reserved a truck on 09/10/2020. Received a text on 09/11/2020 I needed to use a different location. Showed up at 8:00am to get my rental and they didn't have a truck. Was sent to another location, had to use a lockbox to get the keys. Brought back the truck in an hour and a half, used 10 miles and dropped it off full. I was charged for 3 days and rental equipment that wasn't available!!! Had to spend an hour on the phone trying to get this cleared up after talking to the manager at U-Haul drop off location who said there was nothing she could do. Absolutely horrible!!! I used U-Haul 3 times in the last 2 months, I am a great customer. When are companies going to learn not to try and rip off their customers??? After this last experience, I will definitely try the competition. Venita with U-Haul customer service was absolutely wonderful and patient.

Cleve B.
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Customer did not leave a comment.

James B.
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Customer did not leave a comment.

Kathleen E.
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Customer did not leave a comment.

Mark E.
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The a/c in the first truck did not work. That was okay. We were given a brand new truck. However, once we got to our storage unit, an hour away, we found out that the ramp did not work properly. This really sucked! We let the U-Haul office know, once we returned the truck. There was no option to get another truck as we were an hour away, each way. Should have been credited something for this problem!

Larry B.
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Customer did not leave a comment.

Wayne S.
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Safe and close to my house

NELSON T.
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The rental procedure was flawless, however when I tried to drop the trailer off at 3:00 pm (an hour early, and the rental facility hours were 8:00-4:00) there was no one there. When I called the 800 number the man was rude and unhelpful, saying that I could be charged $20 for dropping it off outside of business hours. What? I tried to call the renter's cell phone, but he did not answer or respond to my message. I ended up checking it in online, once I figured out how to do that.

John S.
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Easy to reserve and a good value. Highly recommend

Mark P.
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Customer did not leave a comment.

Mark P.
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Customer did not leave a comment.

Melody K.
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Customer did not leave a comment.

Andrew B.
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The online check in was slow and took a while to work, almost 15 minutes to verify and get a lockbox code. After that the process was seamless and efficient.

KATALIN N.
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Chris was very helpful, professional and made sure we had everything needed to rent the truck we wanted. Because we had to cancel our trip last minute, he was also compassionate and helped us out when we had a bad day. Thank you. We will recommend and come back again.

Mark L.
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Customer did not leave a comment.

Carl H.
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Great experience

Antoinette P.
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Customer did not leave a comment.

Michael F.
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Easy pickup and drop off

ALEXANDER P.
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Customer did not leave a comment.

Albert H.
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Customer did not leave a comment.

David W.
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The rep, Danielle, was very VERY helpful!

Douglas J.
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No one at location. No one answering. Phone or returning messages. UHaul Customer Service great. I literally checked out trailer and had to call CS and let them know I checked out the equipment.

Jason J.
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Customer did not leave a comment.

Kerrie S.
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This was a horrible experience. It took me 1.5 hours to complete check in. I purposely made my appointment on the phone so I would not have issues. I was NOT told that there would be no one there. The online check in process was atrocious. It kept telling me my location services were not on which they were (on both iPhone and chrome). I was on with customer service 4 times in the am, each time assuring that everything was fine, then they hung up bc they were busy and I had another issue and had to wait on hold again. Then, I did NOT get the appliance dolly that was super important and no one was available to help. So I had to use my own equipment that was NOT appropriate- which broke and broke a section of a $20K piece of equipment. I then could not check out without paying for what I did not get and also could not return bc I never got it. Just horrible all the way around.

Roger K.
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Customer did not leave a comment.

Stephen S.
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Customer did not leave a comment.

David F.
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Customer did not leave a comment.

Michael B.
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Customer did not leave a comment.

michael F.
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Used this location before and they are great to work with.

George A.
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Place was clean . Opens to late maybe they Gould open earlier. But your online deposit check in is amazing love it.

Ayala M.
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Customer did not leave a comment.

Steven W.
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I rented your product on average of 2 to 4 times a year and I have never had so much problems. They took 40 minutes to prossess a contract that was done over the internet, no recipient was given and they over charge me for the rental.

Rob T.
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Customer did not leave a comment.

Oscar O.
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Customer did not leave a comment.

Gary W.
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Not at office at time of scheduled rental. Did not answer phone or return messages to published number before rental start time.

Brian B.
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Customer did not leave a comment.

Christopher C.
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The staff was efficient and friendly !! Could not ask for anything better!!

Linda B.
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Customer did not leave a comment.

Jessica B.
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Customer did not leave a comment.

Michelle G.
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Since I was a female I was questioned about the ability of myself renting this. There was NO staff to assist hook-up trailer to cat, my son and I attempted to lift the trailer off the ground and mount unsuccessfully. I had to explain that I have driven our 38 ft. Travel trailer, our 21 ft. flats boat and a double loaded horse trailer before they then decided to rent me the trailer, by that time my husband had left work to come to the site. My husband and I connected the trailer with no assist. Appalled I was treated this way!!!!!

Louise C.
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The moving blankets and equipment I reserved wasn't available.

Cameron C.
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Customer did not leave a comment.

william B.
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Doesn't look like a uhaul drop off location.

No reviews have been submitted for this location.

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